Client feedback
I have received lots of positive feedback over the years. I take constructive feedback to supervision, and assimilate it into my professional practice. I have de-personalised the feedback below, so that it adheres to NZAC's ethical requirements:
Even though our funding has run out, I still need to keep coming to see you. I'll cover the costs myself.
There were occasions where I felt like I needed to see you, but I managed to get through using the skills I learned from you. You are very knowledgeable and supportive. I'm glad I found a counsellor like you.
It's very useful to come in for my three monthly mental health check in. It keeps me on track.
It's less scary talking to you than my friends and family.
Asking me that question about alignment last time has been so useful.
When I met you eight months ago, I was suicidal. Now I have a toolbox to access resources to avoid getting that low again.
Our sessions have really helped me build confidence at work and home, and reduce my overwhelm and anxiety.
I had seen a few counsellors before but you were the only one to really resonate with me. Your help actually gave me the courage to get out of my comfort zone and pursue my OE in the UK.
That visualisation exercise you did with me has permanently changed my anger response. It no longer takes over.
I got exactly what I needed from today's session.
That technique you taught us last time was really useful. We used it several times between sessions.
My other counsellor was ok; you are "next level."
Talking to you has really helped me clarify what I really want, which isn't what I've been getting for years.
Seeing you is my mental health WoF.
Thanks Suzi. I feel like a fog has lifted and I am able to see the manipulation much more clearly.
Thank you so much Suzi. I love that practical advice. You have been a wonderful support to me and you understanding my situation in the acute stages really helped.
We are thankful for you helping us with our life journey. You've got us through some incredibly hard times, and helped us see the great times of the past, and look ahead into the future.
It really helped when you reflected how much healing I've done already - I felt less overwhelmed when the next big thing happened.
I feel like I am in such a better space, and I want to thank you for helping me deal with my grief and allowing me to feel those emotions without being as overwhelmed.
You helped me realise I was wrong in that last argument with my partner, and it really helped our connection when I went home and told them.
Our first session was shocking in a good way - you got me thinking about old patterns that are not working for me!
I will forever be grateful to you for walking with me through the dark times and I honestly hope I never go back there again – it was a cold, lonely, damp and smelly place to be.
I have no-one else to talk to about this stuff.
The tool you gave me last time is the most helpful strategy I've come across in a long time.
I feel safe to share anything with you.
It was so wonderful to meet you this morning. I feel content and buzzy.
I come in to see you in pieces, and you put me back together.
The tension in my neck and shoulders has decreased since I started coming to see you.
I'm having a rough week, but I can handle it because of the time I spent with you helping me, and asking me difficult questions.
I just wanted to thank you for everything you have done for me, and my children. I don't think my simple words will ever be enough for what you gave me when I was in my darkest place in life. So as of right now (hopefully fingers crossed lol) I don't need any help mentally, spiritually, and emotionally, I can't thank you enough and now I'm reminiscing about our first meeting where I snotty cried and looking at where I am now lol.
Your support and encouragement seems to put them [my challenges] into perspective for me, so thank you.
I wanted to let you know the sessions we've had have really helped get me through some challenging times. I've appreciated the balance and perspective I gained from talking with you. I feel I've grown with your help and made progress, and you're one of the best therapists I've had.
You gave me a perspective I couldn't access myself.
Your help and guidance over the past year or so has been invaluable in getting our marriage back on track, we have both gained skills and knowledge to help us through the inevitable 'bumps in the road'. Overall our relationship is so much better.
Seeing you pre-marriage has been very helpful. We feel much better prepared for married life now.
Everyone needs to come to counselling. It would help so many people to tackle their problems, instead of waiting until things blow up.
Thank you for reflecting my amazingness with me. When we come together, we co-create magic.
You have a way of framing things that make them really easy to understand.
That last session was so helpful - I made sense of the struggle I brought, and was able to put it aside.
Thank you for all your support. I don't know what I would do without your guidance.
That was awesome! (after a first session)
I've been using my toolset, and I no longer worry about the things I can't control.
That tool that you taught me two years ago, I still use to this day.
We go off track when we don't see you regularly.
I'm like a piece of origami all folded up. After I speak to you, I feel like I'm smoothed out.
Thank you for accompanying me on my journey of transformation. I've really appreciated your honesty.
I've been thinking about the question you asked me last time - it was really helpful.
Thank you for giving me hope when I had none.
That's what I was thinking - it's like you've read my mind.
That's exactly what I needed to hear.
You've hit the nail on the head.
Our sessions together have saved me.
Having regular therapy helps me stay clear on what's important.
When I follow the processes you've given me, things go really well in my life.
I wish I'd started therapy years ago. I've learned so much about myself.
You are very good at your job; I find my way back to myself when I return to check in for a few sessions.
What you said resounds for me on many levels, and in several aspects of my being. Thank you for always creating the container for me to express that which I may already know, but you safely hold so that recognition can register and knowingness can land.
I liked Suzi, she is very open and I felt very comfortable sharing my thoughts and feelings, I was able to make a connection as soon as we met. Having someone understand you is paramount, Suzi was able to help me up when I wasn't able to pick myself up. I feel great, and will continue to feel great after these sessions.
I extremely appreciate how Suzi made me understand my situation and how she provided means to address my issues/concerns. The "tools" she has given me has made a massive positive impact on how I treat myself and my workload. These tools will help me cope with work related stress and live a healthier way of life. Thank very much Suzi.
I tried five other therapists before you. Although I got some useful tips from the others, I feel most comfortable with you.
I felt my shoulders were 10cm lower after our first session.
You asked me a penetrative, perceptive question during our last session.
You really helped me find my way.
Our last session blew my mind - I felt liberated as a result.
Your business premises look very professional.
That's exactly what I needed for our session today, thank you.
Thank you for your help Suzi, it really has changed my life for the better.
Your true gift is that you react with compassion, empathy and common sense, to help me in so many different ways.
I have especially appreciated your pragmatic, empathetic and balanced advise, reasoning and energy.
I am alive because of you.
This first session was really helpful. I got more out of it than all the sessions with my previous therapist.
Thank you for the time yesterday, and the space that you create to be felt and heard.
We trust your judgement about recommending someone for our friends out of town.
The guidance you gave me last time was the best advice I've ever been given. I wish I'd listened to it and actioned it five years ago.
Thank you so much for your time. It really makes a difference.
I can’t believe how much I got out of our last session.
This is so much better than therapy I had in another country, where they asked minimal questions for years, and I had to work out all the answers.
The skills you’ve taught me have been noticed at work. They’ve noticed I’ve changed my approach to clients in a positive way.
Thank you so much Suzi. I love those practical suggestions. You have been a wonderful support to me and you getting my situation in the acute stages really helped.
Thank you for all your time with my partner and I over the past 6-8 months. I found your sessions helpful and along the way I have learnt a lot about myself.
Thanks for making the sessions as easy as possible, with no judgement and a relaxed environment.
You’ve given us all the tools. It’s up to us to use them.
Thank you for your help this year you really made a difference to many aspects of my life and made this year that little more achievable.
This has been very powerful and eye-opening.
I have more hope after our chat than I did beforehand.
What you said last time really resonated with me.
People at work are noticing how much more positive I am since I started coming to see you.
That was so helpful, thank you.
You’re making an impact. I stayed calm when I spoke up today.
Your words, have been in my mind for the last few months and have driven everything I have done. Thank you for your help and for your words, they have been very powerful to me.
Out of all the counsellors my [teenage] daughter saw, you’re the one she felt most comfortable with.
I’m very grateful for our last session. It’s given me perspective.
It’s been great to talk about the issues that were beneath the surface.
You’ve literally changed our lives.
Your suggestion to support and not judge was very powerful.
Counselling with you is a good reminder of what I need to do for myself.
I have really enjoyed our time and got a lot out of it. I think you’re a great counsellor with a lot to offer.
This was so much better than I expected. I thought I was going to have a whole lot of jargon thrown at me.
We’ve come a long way in the last few weeks. We used to have a blowout every week.
This has been a real learning experience for me.
You’re exactly right - my expectations are sometimes unrealistic.
I almost didn’t come; wanted to go home and cry. I’m glad I came. I feel better.
Seeing you gives me courage.
This is really helpful. I’m telling others about you.
All the little things we talked about last week are already making a difference. My wife has noticed a difference.
Getting techniques to work with is very helpful, rather than just talking.
That was very helpful. You’ve given me a lot to think about.
I would like to thank you for last night’s appointment. I felt lighter and brighter after it and start today with my self care homework. Look forward to seeing you again next month.
I find this so helpful. I am learning so much about my wife [married over 30 years].
Best EAP counsellor I have seen out of four.
Thank you once again for seeing me today. You are amazing and like I said before, the best experience I have had with a counsellor.