Client feedback
I have received lots of positive feedback over the years. I take constructive feedback to supervision, and assimilate it into my professional practice. Below is feedback typical of what I receive. I have de-personalised it so that I adhere to NZAC's ethical requirements:
I liked Suzi, she is very open and I felt very comfortable sharing my thoughts and feelings, I was able to make a connection as soon as we met. Having someone understand you is paramount, Suzi was able to help me up when I wasn't able to pick myself up. I feel great, and will continue to feel great after these sessions.
I extremely appreciate how Suzi made me understand my situation and how she provided means to address my issues/concerns. The "tools" she has given me has made a massive positive impact on how I treat myself and my workload. These tools will help me cope with work related stress and live a healthier way of life. Thank very much Suzi.
I tried five other therapists before you. Although I got some useful tips from the others, I feel most comfortable with you.
I felt my shoulders were 10cm lower after our first session.
You asked me a penetrative, perceptive question during our last session.
You really helped me find my way.
Our last session blew my mind - I felt liberated as a result.
Your business premises look very professional.
That's exactly what I needed for our session today, thank you.
Thank you for your help Suzi, it really has changed my life for the better.
Your true gift is that you react with compassion, empathy and common sense, to help me in so many different ways.
I have especially appreciated your pragmatic, empathetic and balanced advise, reasoning and energy.
I am alive because of you.
This first session was really helpful. I got more out of it than all the sessions with my previous therapist.
Thank you for the time yesterday, and the space that you create to be felt and heard.
We trust your judgement about recommending someone for our friends out of town.
The guidance you gave me last time was the best advice I've ever been given. I wish I'd listened to it and actioned it five years ago.
Thank you so much for your time. It really makes a difference.
I can’t believe how much I got out of our last session.
This is so much better than therapy I had in another country, where they asked minimal questions for years, and I had to work out all the answers.
The skills you’ve taught me have been noticed at work. They’ve noticed I’ve changed my approach to clients in a positive way.
Thank you so much Suzi. I love those practical suggestions. You have been a wonderful support to me and you getting my situation in the acute stages really helped.
Thank you for all your time with my partner and I over the past 6-8 months. I found your sessions helpful and along the way I have learnt a lot about myself.
Thanks for making the sessions as easy as possible, with no judgement and a relaxed environment.
You’ve given us all the tools. It’s up to us to use them.
Thank you for your help this year you really made a difference to many aspects of my life and made this year that little more achievable.
This has been very powerful and eye-opening.
I have more hope after our chat than I did beforehand.
What you said last time really resonated with me.
People at work are noticing how much more positive I am since I started coming to see you.
That was so helpful, thank you.
You’re making an impact. I stayed calm when I spoke up today.
Your words, have been in my mind for the last few months and have driven everything I have done. Thank you for your help and for your words, they have been very powerful to me.
Out of all the counsellors my [teenage] daughter saw, you’re the one she felt most comfortable with.
I’m very grateful for our last session. It’s given me perspective.
It’s been great to talk about the issues that were beneath the surface.
You’ve literally changed our lives.
Your suggestion to support and not judge was very powerful.
Counselling with you is a good reminder of what I need to do for myself.
I have really enjoyed our time and got a lot out of it. I think you’re a great counsellor with a lot to offer.
This was so much better than I expected. I thought I was going to have a whole lot of jargon thrown at me.
We’ve come a long way in the last few weeks. We used to have a blowout every week.
This has been a real learning experience for me.
You’re exactly right - my expectations are sometimes unrealistic.
I almost didn’t come; wanted to go home and cry. I’m glad I came. I feel better.
Seeing you gives me courage.
This is really helpful. I’m telling others about you.
All the little things we talked about last week are already making a difference. My wife has noticed a difference.
Getting techniques to work with is very helpful, rather than just talking.
That was very helpful. You’ve given me a lot to think about.
I would like to thank you for last night’s appointment. I felt lighter and brighter after it and start today with my self care homework. Look forward to seeing you again next month.
I find this so helpful. I am learning so much about my wife [married over 30 years].
Best EAP counsellor I have seen out of four.
Thank you once again for seeing me today. You are amazing and like I said before, the best experience I have had with a counsellor.