Free (funded) help in Tāmaki Makaurau (Auckland) & Aotearoa

There is limited funded counselling available in Auckland and throughout New Zealand. 

Suzi can provide funded (free to you) counselling through the five EAP programmes listed below; Air New Zealand Injury Management, Medical Protection Society, Royal Commission for Abuse in State Care, Victim Support, WINZ & Xero Assistance Programme

If you don't qualify for one of the funded options, you may wish to explore the list below.

If you know of other programmes that would be useful here, please contact me.

For information on paid support, check out this page.

For information on subsidised counselling available through newly graduated and student counsellors, please click here.

This page has an extensive list of mental health services available in New Zealand.

Below are numbers to call (and text) to get help as soon as the service can respond. Click the down arrow to expand the list.

Helplines in Aotearoa (please expand this list to view them)

Below are more details on funded services available around Auckland and Aotearoa. Click the down arrows to access more detail.

Suzi can provide funded counselling through the following pathways:

Additional information is in the list below.

Tāmaki Makaurau (Auckland)

Abuse Prevention Services | Rodney and Hibiscus Coast, Auckland

aDapt Family Solutions | North Shore, Rodney, Waitakere, Auckland

Affinity Services/Kāhui Tū Kaha | Counties Manukau & Waitemata District Health Board areas

Antara Free Natural Health Clinic | Te Atatu Peninsula

CARE Waitakere Trust | West Auckland

De Paul House | emergency residential accommodation, social work and counselling support | North Shore, Auckland

Family Action | North Shore, Rodney, Waitakere, Auckland


Family Action provides counselling for those affected by family and sexual violence, abuse, or trauma. You and your family’s needs are our primary concern. We have an open referrals system. You are welcome to call our client liaison staff, who can discuss your needs with you. We offer :

We offer groups for women who wish to move away from the cycle of violence, “Women in Action – Wahine Toa” , for youth and children who have experience or witnessed abuse, “Youth in Action – Rangitahi Toa” and “Children in Action – Tamariki Toa”.

We offer a safe, confidential and empowering service. Our professional team are all qualified counsellors, psychotherapists, art therapists and psychologists. We are approved by ACC, Ministry of Justice and CYF. We are partly funded by the government and any additional costs are negotiable.


Family Action Outreach and Refuge supports all people in crisis who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experience or have experienced. No appointment needed.

Your needs and wishes will always be respected by us. The care and safety of you and your children is our priority.

We can provide:

Who are we?

Our clinical team of staff are made up of qualified and experienced social workers, psychologists, counsellors, psychotherapists and art therapists. They are skilled in working to help adults, youth, children and families who have experienced domestic or sexual violence. They are assisted by our administration team who will help clients to access the right services.

CEO-Michelle has 25 years’ experience in the health and social service sector as a practitioner and in management.

She is passionate about making sure that clients get the very best service and are able to make the most of opportunities that become available to gain healthy rewarding and safe lives.  Family Action encourages people, children, families and young people to achieve their potential and Michelle is proud to be a part of that work.

The agency is supported by a skilled and passionate governance committee. Their role is to ensure that the charity complies with all of its legal and regulatory requirements and that the charities governance is of the highest possible standard.  The committee includes, Councillor Linda Cooper, Verle Cahill, John Ballard, Hinemoa Key, Jo Silcock, Rachel Morriss- Jarvis.  

Grief Centre | funded help for 15-24 year olds

Hearts & Minds | Auckland North/Waitakere/Rodney/Greater Auckland

Howick WAVES group | for 18+ bereaved by suicide

Kindred Family Services | formerly Helensville Women & Family Centre (HWFC)

Mahi Marumaru | recovery from alcohol & drug related issues within Counties Manukau District Health Board area 

North Shore Women's Centre | Auckland

Peer Talk | Mental Health Support for those living in the Counties Manukau District Health Board area

PolyEmp | connecting employers who want to engage a more diverse and inclusive workforce with young disabled job seekers

Puna Whakata | respite and treatment residential service | Auckland

Piri Pono| for those experiencing extreme mental distress who have been assessed by the Rodney Adult Mental Health Service 

RainbowYOUTH | Help young queer & gender diverse people up to age 28 | in person Auckland; other help nationally

Reach Out | for those utilising Waitemata Adult Mental Health Services in the North Shore or Rodney districts 

Respect (formerly North Harbour Living Without Violence) | Takapuna, Auckland

Auckland Sex and Love Addicts Anonymous

Sexual Assault & Abuse Help within Counties Manukau | Counselling Services Centre

Solace Support Auckland | A peer support group for people bereaved by suicide 

Strive Community Trust | Auckland

TalkLink | providing eligible clients with the ability to communicate

Togetherall | an online peer support forum focused on supporting and enhancing both mental and physical health | funded in the Auckland District Health Board area

Tu Wahine Trust | Kaupapa Maori counselling, therapy and support for survivors of sexual harm (mahi tukino) and violence within whanau | Te Atatu

Tu Wahine Trust is made up of both Maori and mainstream qualified professionals whose approach is informed by the Maori world view and applied in a contemporary context.  We provide services for victims of all forms of violence and abuse within the whanau including specialist mahi tukino/sexual harm services where the victim/survivor has experienced mahi tukino within the whanau, in other relationships, and stranger sexual harm. 

Tu Wahine Trust provide:

Other services:

All services are FREE.

How to access: 


Hamilton Suicide Loss Support Group

Waiariki (Bay of Plenty)

Riverlight suicide support group | Waihi

Tautoko Tāne Bay of Plenty| sexual abuse support for male survivors| Tauranga

Tautoko Mai | sexual harm support 24/7 | Tauranga

Te Matau-a-Māui (Hawke's Bay)

STAROS – Hawke's Bay Affected by Suicide Support Group

Tairāwhiti (Gisborne)

Gisborne Waves Group | a programme designed to support adults who have been bereaved by suicide

Te Ika-a-Māui (North Island)

Family Works Northern | North Island

WellStop | preventing sexual abuse | Hawkes's Bay, Gisborne/Wairoa, Ruapehu, Palmerston North/Manawatu/Tararua, Whanganui/Rangitikei, Wairarapa, Horowhenua, Wellington

Workforce Development | Private training company that helps New Zealanders get the skills they need to work | Hawke's Bay & Auckland

YOSS | Youth One Stop Shop | Palmerston North & Horowhenua

Te Tai o Aorere  (Tasman)

Nelson Grief Peer Support | helping you navigate your way through grief after suicide

Waitaha (Canterbury)

298 Youth Health | Christchurch

All Right? | Christchurch-based help for mental health support in response to the Canterbury earthquakes 

Family Works South Canterbury

Manu Ka Rere | funded support for 13-24 year olds

ReachOut | conflict/anger/violence support | Canterbury

Te Puna Oranga | 24/7 crisis response and support for individuals and whanau of rape and sexual violence | Canterbury

Te Whare Awhero | Hornby | community services, engagement and support to bring hope

Christchurch Waves Group | A programme designed to support adults who have been bereaved by suicide

The Women's Centre | Christchurch

Te Tai Poutini  (West Coast)

Bereaved by suicide support group | Westport/Hokitika

Waves | bereaved by suicide support group

Ōtākou (Otago)

Chatbus Dunedin

The Kowhai Centre | free counselling support to the community

Ōtepoti Collective Against Sexual Abuse (ŌCASA​)​ | Dunedin

Murihiku (Southland)

Bereaved by suicide support group – Invercargill | facilitated group meetings with other people living with suicide grief

Nga Kete Matauranga Pounamu| Māori service | Dunedin & Invercargill

Mahana is a southern service providing counselling and support to individuals and whānau experiencing mild to moderate addictions and coexisting mental health issues.

​We offer:

Southland Help


12 Steps

Access & Choice | funded mental health support

Services include:

Addictions Treatment Directory

Abuse in State Care | Royal Commission

Adhikaar Aotearoa | supporting LGBTQIA+ people of colour, particularly south Asians

Age Concern

Alcohol Drug Helpline

Alcohol Drug Helpline for Māori

Alcohol Drug Helpline for Pasifika people

Alcohol Drug Helpline for youth

Alcoholics Anonymous

Anxiety New Zealand Trust | St Lukes, Auckland & national helpline

Anxiety New Zealand offers specialist treatment, support & education for anxiety, phobias, OCD, depression & related conditions:

We have a specialist clinic based in St Lukes, where we work with mild to severe anxiety disorders, depression, alcohol & substance abuse. We treat children, adolescents, adults & provide support for families.

You may qualify for WINZ support/funding if you fit the following criteria:

Clinic hours are Tuesday-Saturday, between 9.00am & 8.30pm (depending on the day) | ph 0800 269 4389, 24/7 | | 77 Morningside Drive, St Lukes, Auckland | ph 09 846 9776

Are you ok | family violence help

ASB Support Hub | when you need extra help

Asian Family Services

Ask Aunty Dee | online tool for anyone who needs some help working through a problem or problems

Baby or Child Loss | Whetūrangitia

The story of Whetūrangitia

Meaning of Whetūrangitia

Baby Loss NZ

Baby Loss | Sands NZ

BAIS (Beneficiaries Advocacy & Information Service)

Barnardos | child & family services nationally

Beating the Blues | online CBT programme available through your GP

Big Brothers Big Sisters of New Zealand | mentoring for youth age 6-12

Bullying help

Burnett Foundation Aotearoa (formerly AIDS Foundation)

We offer free and confidential short-term counselling, helping to equip you to deal with life's challenges.

If you're seeking support in relation to your mental health and wellbeing, we offer free counselling services. Our counsellors use a range of therapeutic approaches to better equip people to deal with life’s challenges.

This service is available to:

What can I talk to counsellors about?

Every person's situation is different. These are some of the types of things our clients work through with us: | 

Business/mental health resources for workplaces, including self employed

CAP Money Course

Care NZ Manaaki Aotearoa | alcohol & drug harm support

Cancer Society

We provide:

Support services

A range of support services for people with cancer and their families/whānau and caregivers. 

Advice on healthy living

A range of programmes and activities aimed at reducing the incidence of cancer by advocating for public health policy, creating supportive environments, strengthening community action, developing personal skills and reorienting health services. 

Information services 

A range of booklets, leaflets, tapes, information sheets, videos, DVDs and books, in addition to an on-line directory of cancer information providers and their resources is available. 

Research funding

The society provides financial support for scientific and social and behavioural research into the prevention, causes and treatment of cancer. 


Donations, bequests, and fund raising events such as Daffodil Day and Relay For Life, provide funding for the work we do.


The invaluable time and support given by our volunteers enables the society to provide its wide range of services and activities. 

CanTeen | cancer support for young people

Carers New Zealand

Careers New Zealand | improving career outcomes

Cerebral Palsy Society| getUpAgain funded counselling for members & parents | expires 30 October 2023

Suzi is registered to accept payments as per the criteria below.


There are times in all our lives where things can get us down, but we all deserve support to get up again. The Society conducted a survey of its members, and identified there was a need for people to access counsellors. Your getUpAgain vouchers can be used to subsidise the cost of counselling. 

What Do You Get?

Choosing a Counsellor

Eligibility, Criteria and Terms

The criteria for applying for the getUpAgain programme is as follows:

By applying for the getUpAgain programme, you are agreeing to:

How to Apply

You can apply for the getThis&That programme in a number of different ways.

Changing Minds | Whakatau Mai | The Wellbeing Sessions

Child Abuse Prevention Parent Helpline