Suzi Wallis | Counsellor & Family Therapist | Ellerslie North, Tāmaki Makaurau (Auckland), Aotearoa
There is limited funded counselling available in Tāmaki Makaurau Auckland and throughout Aotearoa New Zealand.
Suzi can provide funded (free to you) counselling through the four EAP programmes listed below; Air New Zealand Injury Management, Medical Protection Society, Victim Support, WINZ & Xero Assistance Programme
If you don't qualify for one of the funded options, you may wish to explore the list below.
If you know of other programmes that would be useful here, please contact me.
For information on paid support, check out this page.
For information on subsidised counselling available through newly graduated and student counsellors, please click here.
This page has an extensive list of mental health services available in New Zealand.
Below are numbers to call (and text) to get help as soon as the service can respond. Click the down arrow to expand the list.
Alcohol Drug Helpline| 0800 787 797
Alcohol Drug Helpline for Māori| 0800 797 798 | available 24/7
Alcohol Drug Helpline for Pasifika | 0800 787 799 | text 8681 | 24/7
Alcohol Drug Helpline for Youth | 0800 787 984 | available 24/7 | free text 8681
Alcoholics Anonymous | 0800 229 6757
Alcohol Hotline | 0800 787 797
Anxiety Helpline | 0800 269 4389 | 24/7
Are you OK? Family violence help | 0800 456 450
Barnados | 0800 227 627
Burnett Foundation Aotearoa (formerly AIDS Foundation) | 0800 802 437 | available 24/7
Casper Suicide Prevention | 0508 227 737
Child Abuse Prevention Helpline | 0800 568 856
Depression Helpline | 0800 111 757 | available 24/7
Earthquake Support Line | 0800 777 846 | available 24/7
Elder Abuse Helpline | 0800 326 6865
Family Violence Information Line | 0800 456 450 | 9am-11pm, 7 days a week
Gambling Helpline Service | 0800 654 655 | text 8006 | available 24/7
Gambling Helpline for Māori | 0800 654 656
Gambling Helpline for Vai Lelei Pasifika | 0800 654 657
Gambling Helpline for Youth "In Ya Face" | 0800 654 659
Gambling Debt Helpline | 0800 654 658
Hey Bro | 0800 439 276 | available 24/7
Infant Death (sudden) 24-hour helpline | 0800 164 455
Kidsline | Telephone counselling for kids up to 14 years (24/7) | 0800 54 37 54
Lifeline | 0800 543 354 | available 24/7
Mental Health Crisis Team & other options | find your number here
MoneyTalks | free budgeting & financial advice | 0800 345 123
Mosaic | 0800 942 294 | 24/7 | greater Wellington region
Oranga Tamariki | 0508 326 459 | available 24/7
Need to Talk? | call or text 1737 | 0800 1737 1737
Outline | 0800 802 437 | gay, lesbian, transgender support
Pacific Helpline | 0800 OLA LELEI (0800 652 535) | Mon-Fri 8.30am-8.30pm
Parent Helpline | 0800 568 856 | 9am-9pm | 7 days
Plunket | 0800 933 922 | available 24/7
Rainbow Youth | 09 376 4155 | 10am-5pm, Mon-Fri
Rape Crisis | 0800 883 300
Rural Support | 0800 787 254
Reach Out Canterbury | 0800 2848 266 | available 24/7
Safe Man, Safe Family | 0800SAFEHELP
Samaritans | 0800 726 666 | available 24/7
Senior Line | 0800 725 463 Mon-Fri 8am-4pm
Sexual Assault/Abuse Help | 0800 623 1700 | available 24/7
Sexual Harm Helpline/Safe to Talk | 0800 044 334 | text 4334, chat online www.safetotalk.nz | available 24/7
Sexual Violence in Canterbury | whanau crisis line 0800 222 042 | available 24/7
Shakti | multi lingual crisisline 0800 SHAKTI (0800 742 584) | available 24/7
Shine | 0508 744 633 | 9am-11pm | 7 days
Suicide Crisis Helpline | 0508 828 865 | available 24/7
The Lowdown | 0800 111 757 | free text 5626 | available 24/7
What's Up (age 5-18) | 0800 WHATSUP (0800 942 878) | available 1pm-1am daily
Women's Refuge | 0800 REFUGE or 0800 733 843 | available 24/7
Youthline (age 12-24) | 0800 376 633 | text 234 (free) | chat online 7pm-11pm Youthline | age 12-24 | 0800 376 333 | text 234 | dm on Instagram | WhatsApp 09 886 5696 | 24/7
Below are more details on funded services available around Auckland and Aotearoa. Click the down arrows to access more detail.
Air New Zealand Injury Management (for current or former employees injured at work)
Employee Assistance Programmes (also known as EAP - she contracts to four providers) - more information below.
Victim Support funds up to 15 sessions for those who meet certain criteria.
Xero Assistance Programme for Xero customers funds 2 sessions.
WINZ Disability Certificate - form at this link, information at this link.
Additional information is in the list below.
Abuse Prevention Services assists families in the wider Rodney/Hibiscus Coast areas who are affected by family violence or abuse to heal from trauma and make positive changes to their lives through education and support.
Established in 1994, Abuse Prevention Services Inc (APS) is a Rodney based incorporated society offering educational programmes and counselling support to perpetrators and victims of domestic violence and abuse. This work is carried out in collaboration with other social services in our area with the vision that all people in Rodney/Hibiscus Coast are living in an abuse free society.
Our clients come from Wellsford in the north, Helensville in the west, Warkworth and surrounds in the east, and Orewa and Hibiscus Coast in the south.
We are approved by, and have contracts with the Ministry of Justice (since 1996) and Ministry for Children – Oranga Tamariki (previously Ministry of Social Development), (since 1998). Referrals come from many community and statutory agencies as well as self-referrals.
Programmes for women, men, children & youth.
Accredited Oranga Tamariki provider, offering specialised mobile parenting and family developing program. Delivered to families in their home to suit their schedule.
Topics include:
Behaviour management for children
stress management
self-care
co parenting
family organisation and routines.
High level of flexibility including evenings and weekends. Respects and considers the culture, values and uniqueness of families.
Working collaboratively with our clients and creating a family development plan - we start by listening. The information provided by referrers and clients provides us with the foundation for building a plan. After the initial assessment with our client we start to develop some goals. With a starting point for the plan we are able to add to these goals throughout the program. There are many topics that families want to talk about. You will see a number of our standard family development topics listed below, this is just a small snapshot and we build a customised plan for each client focusing on the points that are relevant to their unique situation. It is not just about parenting, it is about the myriad of challenges faced by families that collectively contribute to outcomes.
Affinity provides support to people with mental illness in the community. If you live in the Auckland, Counties Manukau or Waitemata District Health Board areas you can access a range of free services provided you meet the necessary criteria for referral.
Youth respite services are available for ages 13–24.
Adult services include:
adult crisis respite
family/whanau support
flexible community living support
Kaupapa Maori support
maternal mental health (including respite)
occupational therapy
peer support
support for community involvement; and
supported employment.
ph 09 531 4040 | http://kahuitukaha.co.nz
The Antara Free Natural Health Clinic is for those people in the community who cannot afford to pay for natural health care. The therapists are qualified practitioners who, along with the receptionists, work at the clinic from a half to a full day per week. They receive no payment for their time.
The clinic is able to help people with the following problems:
Back and shoulder complaints
Pain
Allergies
Asthma
Stress & anxiety
Arthritis
Repetitive strain injury
Behavioural problems
Conflict resolution & decision making
And many more!
ph 09 834 7987 | info@antara.org.nz | www.antara.org.nz
Are you a Kiwi male who has experienced trauma or sexual abuse?
If you or someone you love has been impacted by sexual abuse, we want you to know that you can reach out to us anytime you need us. We are here for you when you are ready.
We are here to support you, to assist you and your loved ones to heal from the harm of male sexual abuse or assault.
Our support services are free of charge.
You might be feeling like a victim, but you can feel like a survivor too.
https://betterblokes.org.nz | ph 09 378 8812
CARE Waitakere Trust has a team of passionate professional Counsellors, Budget Advisors and a Family Support Worker working to provide services that effectively address disadvantage and promote community well-being. Free budgeting, advocacy and family support services are available, as well as affordable counselling and therapy groups for children, adolescents and adults.
Counselling available in Massey & Te Atatu.
Budgeting help in Te Atatu or at home.
Free family support in Te Atatu.
Free food assistance in Te Atatu and wider West Auckland.
De Paul House provides emergency residential accommodation, social work and counselling support. To be eligible for services clients must have dependent children, NZ residency or permanent residence for 2 years or more. Entry to all services is based on a needs assessment.
De Paul House provides housing and support services for homeless families. Our service aims to keep families united in a safe and dignified environment, and help them address the issues that have led to them being homeless. Families set goals with the assistance of the support team. These goals commonly include housing, budgeting and a compulsory savings programme.
Participation in our life skills classes is also a key part of our programme, as is enrolment of children in our playgroup.
School aged children benefit from our after school homework centre. This range of services offers support for the entire family and enables them to become independent, confident and resilient.
Family Action now offers the ChangeWorks programmes and also a range of services for those who have experienced abuse, trauma, family and sexual violence. Including counselling, outreach, women’s refuge and youth programmes.
Family Action provides counselling for those affected by family and sexual violence, abuse, or trauma. You and your family’s needs are our primary concern. We have an open referrals system. You are welcome to call our client liaison staff, who can discuss your needs with you. We offer :
Counselling
Expressive therapies
Family work
Ministry of Justice funded Family Violence programmes
Crisis Support
Psychology
Psychotherapy
Child Therapy
Art Therapy
Groups
ACC sensitive claims counselling (in the West Auckland, North Shore, Central Auckland and Waiheke areas)
We offer groups for women who wish to move away from the cycle of violence, “Women in Action – Wahine Toa” , for youth and children who have experience or witnessed abuse, “Youth in Action – Rangitahi Toa” and “Children in Action – Tamariki Toa”.
We offer a safe, confidential and empowering service. Our professional team are all qualified counsellors, psychotherapists, art therapists and psychologists. We are approved by ACC, Ministry of Justice and CYF. We are partly funded by the government and any additional costs are negotiable.
Family Action Outreach and Refuge supports all people in crisis who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experience or have experienced. No appointment needed.
Your needs and wishes will always be respected by us. The care and safety of you and your children is our priority.
We can provide:
A safe place where you can explore your options
Refuge (also for those outside of West Auckland)
Safety plans and options
Crisis counselling and intervention services
Information about protection and custody issues
Support with your Victim Impact Statement
Court Advocacy
Referral to relevant services
Ongoing support
Telephone support and advice
Our clinical team of staff are made up of qualified and experienced social workers, psychologists, counsellors, psychotherapists and art therapists. They are skilled in working to help adults, youth, children and families who have experienced domestic or sexual violence. They are assisted by our administration team who will help clients to access the right services.
CEO-Michelle has 25 years’ experience in the health and social service sector as a practitioner and in management.
She is passionate about making sure that clients get the very best service and are able to make the most of opportunities that become available to gain healthy rewarding and safe lives. Family Action encourages people, children, families and young people to achieve their potential and Michelle is proud to be a part of that work.
The agency is supported by a skilled and passionate governance committee. Their role is to ensure that the charity complies with all of its legal and regulatory requirements and that the charities governance is of the highest possible standard. The committee includes, Councillor Linda Cooper, Verle Cahill, John Ballard, Hinemoa Key, Jo Silcock, Rachel Morriss- Jarvis.
Are you in need of support? If you or anyone you know are suffering from any form of loss, we can help you.
We have free counselling sessions for Auckland youth/rangatahi. Initially 3-4 sessions are available.
Call 0800 331 333 to make an appointment or email admin@griefcentre.org.nz.
Hearts & Minds is a primary mental health provider/community development organisation with a focus on mental wellbeing, community wellbeing and diversity. Underpinning our core focus is the desire to support better outcomes for all. Our services have been designed to meet diverse needs. Whilst our services are targeted to Auckland North, Waitakere and Rodney we deliver our training and mentoring across greater Auckland.
Our Support Services Directory is updated regularly and contains over 400 support services you might need to create strong, healthy communities through your family or whanau, organisations and groups. It also includes a second directory dedicated to Migrant & Refugees support services.
Hard copies of the directory can be purchased by clicking here or by calling 09 441 8989.
Waves is an eight-week program that aims to support adults 18+ years old who have been bereaved by suicide.
Next group to be confirmed. To register interest in attending or for more information, contact Verona Ramadu | ph 021 247 2024
Subsidised counselling, family harm support, family support, men & women's support groups, strengthening families programme, pathfinders & seasons programmes, women's refuge, food parcels.
Open 9am–3pm, Mon–Fri | 09 420 7992 | info@kindredservices.org.nz | 104 Commercial Road, Helensville
Mahi Marumaru is a mobile peer service supporting people to recover from alcohol and other drug-related issues. The English translation for Mahi Marumaru is ‘many people working together’. All Peer Support Workers have their own lived experience of addiction and personal journey of recovery.
Anyone aged 18-65 living in the Counties Manukau District Health Board area is eligible for this service. We prefer self-referrals but will accept introductions from clinicians, other services and family.
Contact Mahi Marumaru’s Team Manager for more information | nichol’e.jones@ember.org.nz |ph 09 263 5923 | https://ember.org.nz/find-support/peer-support/#mahi-marumaru | Facebook page
Celebrating and Strengthening Women since 1987 .
The North Shore Women’s Centre is the Shore’s only Centre run by women for women.
North Shore Women's Centre provides essential support services for women. These services include a free legal clinic, counselling, social work, information and referral.
A range of courses are held here at the Centre.
www.nswomenscentre.co.nz | 09 444 4618 | Glenfield, Auckland
Peer Talk is a service that connects people in need of mental health support with Peer Support Workers over the phone. It is one of a number of helpline services that constitute the National Telehealth Service. It is run in collaboration with Homecare Medical. They provide all the facilities of the call centre whilst we provide Peer Support Workers to man the phones. These staff are also part of the Reach Out Peer Support Service. Peer Talk is an effective way to overcome some of the barriers that make it difficult for people to access mental health care, namely distance and cost. This free phone-based counselling service makes it easier for those in need to get help.
Peer Talk is available to everyone in the Counties Manukau District Health Board area
https://ember.org.nz/find-support/peer-support/#peer-talk | 7 days | 5pm to midnight | 0800 234 432
We know that getting a job is important for people with a learning disability but finding and keeping a job can be difficult to do on your own. We will support you to have the same chance to get jobs as any one else and will provide you with an employment advisor who will meet with you on a regular basis and provide tailored help to prepare you for work.
PolyEmp is a charitable trust whose purpose is to support young people with learning disabilities towards their goal of sustainable employment. We currently work in partnership with the Employment Skills Courses at Unitec and Manukau Institute of Technology (MIT).
Our work is founded in the belief that all people have the right to contribute to society through equal employment opportunities.
PolyEmp came into being 25 years ago when a group of tutors, families and support services saw that this particular group of people were falling through the cracks. When they had completed the course, although they had the skills and motivation to be employed, there was no support available to support them with their career goals and aspirations.
PolyEmp is fortunate to have a Board of Trustees from professional backgrounds and those with a lived experience of learning disability as family members. They guide and support our Mission and Vision.
PolyEmp has one office based in MIT in South Auckland and one office at Unitec in Central Auckland. Our staff group comprises of a group of passionate experienced people who are committed to ensuring the very best outcomes for both employers and the young people we serve.
Puna Whakataa is a 10-bed, Alcohol and Other Drug (AOD) respite and treatment residential service in partnership with The Salvation Army. We provide management and peer support work and The Salvation Army provide the clinicians. The English translation is ‘the spring of rest and respite’ meaning an environment created for treatment and respite.
The service is open to those who are currently engaged with a publicly funded specialist AOD service and offers up to 14 days respite to assist guests get themselves back on track while keeping connected to their community.
https://ember.org.nz/find-support/peer-support/#residential-support | 09 266 2702 | David Cutten | david.cutten@ember.org.nz
Piri Pono is a 5-bed residential, acute alternative to hospitalisation. Peer-led, it is staffed with both nurses and support workers, making it a rare and special combination. Piri Pono in English means to be loyal, faithful and devoted — an allegiance. The name reflects our practice — a respite home that encourages people to pull together with a focus on independent living and building relationships.
Piri Pono is available to those experiencing extreme mental distress who have been assessed by the Rodney Adult Mental Health Services. Guests are able to stay for up to 10 days in a homelike, personalised environment with a holistic approach to wellness.
https://ember.org.nz/find-support/peer-support/#residential-support | 09 426 7404 | joy.machonaghie@ember.org.nz | donna.galvin@ember.org.nz
RainbowYOUTH is a charitable organisation that was established in 1989. RainbowYOUTH is here to work with queer, gender diverse and intersex youth as well as their wider communities to ensure that Aotearoa is a place where all young people can thrive.
At RainbowYOUTH, we’re about fostering safe, inclusive, accepting and diverse environments that are family friendly. We are drug, smoke and alcohol free.
Our motto is “know who you are, be who you are”. Tīwhanawhana Trust have gifted us a version of our motto in te reo Māori: “Whāia tō ake ngākaunui, i te pono, i te mārama”. Simply translated, it means: “follow your desires with truth and clarity”.
We provide information, referral, peer-support, education, professional development & a drop-in centre.
Get in touch | info@ry.org.nz | 09 376 4155 | www.ry.org.nz
Drop-in centre locations: Auckland, Tauranga, Taranaki
Our online chat support is available for any person in Aotearoa (aged 13-27) who is looking for guidance, support, or advice around sexuality, gender identity, and intersex status. You can chat to one of our support workers between 2-4pm Monday-Friday, anonymously & confidentially. More information is at this link.
We're stoked to be able to provide free counselling at the Auckland drop-in centre. We have two Counselling students available on Tuesdays, Thursdays and Fridays. To book in, email support@ry.org.nz or drop in when they're here to meet them!
Reach Out Peer Support is a mobile service supporting people in their recovery from mental health issues. All the team have their own personal experiences of mental health trauma and recovery.
We work in partnership with those accessing the service to explore ways that will facilitate individual recovery.
We build a connection and some trust, and get the chance to collaboratively build a plan. We don’t want to spend time doing assessments, we want to focus on getting to know each other.
Recovery starts with hope…even the slightest glimmer! Recovery in Peer Support comes through seeing ourselves as people, rather than as ‘mental health patients’. It’s about building relationships where new information and knowledge can emerge and where each person can start moving towards the life they choose.
Anyone currently using Waitemata Adult Mental Health Services in the North Shore or Rodney districts can request Peer Support. Reach Out does not take referrals from clinicians but rather from a Peer self-referring to us.
https://ember.org.nz/find-support/peer-support/#reach-out | sam.farr@ember.org.nz
Respect (formerly known as North Harbour Living Without Violence) is a community organisation based in Takapuna, Auckland, New Zealand. Our main purpose is to facilitate respectful relationships. We do this by:
Offering perpetrators of violence education programmes (both in groups and individually). These programmes help them stop their use of violence and abuse and to have respectful, equal relationships.
Offering victims of abuse and/or violence support and education programmes (both in groups and individually). These programmes help people to recognise the signs (and effects) of abuse and violence and to live lives free of abuse and violence.
Helping children and teenagers who have experienced abuse and/or violence to deal with the effects of this violence in healthy ways.
Respect is committed to the ongoing provision of high-quality domestic violence services. We emphasise the right of all people to live lives free from violence and abuse in all its forms.
Programme for men, women, children & teenagers and family work are at this link.
https://respect.org.nz/ | ph 09 489 3770
Are relationships a problem?
Is your sexual behaviour a problem?
Are you withdrawn and isolated?
We provide a supportive environment for men and women struggling with compulsive sexual and emotional behaviour. Sex and love addiction is an obsessive/compulsive pattern, either sexual or emotional (or both), in which relationships or sexual activities have become increasingly destructive to career, family and self respect.
SLAA (Sex and Love Addicts Anonymous) uses a 12-step, 12-tradition programme based on the model pioneered by Alcoholics Anonymous (AA).
ph 09 377 1800 | slaainauckland@hotmail.com | www.aucklandslaa.org.nz
To support and empower people who experience trauma. We do this by providing a professional and culturally appropriate crisis response service, social work support, ACC accredited and other counselling services within a safe, supportive and respectful environment.
CSC is committed to The Treaty of Waitangi and its Principles of Partnership, Protection and Participation. Our support of clients is informed by Te Whare Tapa Wha, a holistic health & wellness model of practice.
24/7 free & confidential crisis response service for anyone affected by sexual assault or abuse.
ph 09 277 9324 | admin@cscnz.org.nz | http://cscnz.org.nz
Solace meets regularly, on the second Saturday of every month from 9.30am to 12 midday. Solace also holds an annual candle lighting ceremony in November.
All welcome.
Ph/text Mark Wilson | 021 998 949
STRIVE Community Trust aims to build strong whanau and strong community by providing support to encourage self-determination, independence and for our people to seek their own solutions to the challenges they face. STRIVE Community Trust provides a range of services to meet the needs of the community we serve.
We work collaboratively to allow our people to reap the benefits of an integrated service. At the heart of our service is a strength-based approach centered on the whole whanau; children, young person and adult.
Services offered include:
More info at www.strive.org.nz.
The TalkLink Trust has been operating since 1991. Our team are passionate about breaking down the barriers to communication and participation. We do this by providing Assistive Technology tools and strategies. The TalkLink team are specialists in the area of Communication Assistive Technology/Augmentative and Alternative Communication (AAC). AAC tools and strategies are used to supplement or replace speech or writing for those with impairments in the production or comprehension of spoken or written language.
In the context of the services provided by the TalkLink Trust, Assistive Technology also includes options for supporting learning and for controlling the environment.
The TalkLink team consists of speech-language therapists, occupational therapists, teachers and technicians. We partner with disabled people, their families and whānau, as well as their support teams to provide services throughout New Zealand, and usually travel to meet our clients in a location chosen by them.
The TalkLink Trust has contracts with the Ministry of Health and ACC, which allows TalkLink to offer free services to eligible clients.
Free in the Auckland District Health Board area.
Togetherall is an online peer support forum focused on supporting and enhancing both mental and physical health.
You can access Togetherall today if you’re aged 16+ and living in Central Auckland, between Avondale and Panmure.
In 2008, stigma around mental health was widespread and there was a complete lack of safe, judgement-free spaces to talk about depression and anxiety. We started with the idea of combining emerging online forums where people supported one another and clinical support, and shortly expanded our service to include creative tools, courses and web-based therapy. Over a decade later, we have a vibrant community and an extensive clinical team to provide much needed 24 hour support to expanding populations. We are backed by Impact Ventures UK, the pioneering investment fund that enables purpose-driven businesses to scale and achieve their potential.
The site offers an anonymous safe environment for members aged 16 years and above to share their thoughts and concerns to gain support, and in turn, support others through the offering of personal insights and experience.
Togetherall is available to members 24 hours a day, 365 days of the year. Its membership base spans the United Kingdom, New Zealand and Canada, with a separate website available exclusively for the United States of America. UK-based members of Togetherall have access to LiveTherapy, which is a component of the website that connects therapists and members to online live counselling sessions, using both camera and audio.
What is Togetherall?
An anonymous community where members can support each other
Access 24 hours a day, 365 days a year
Trained professionals available 24/7 to keep the community safe
Self-assessments & recommended resources
Creative tools to help express how you’re feeling
Wide range of self-guided courses to do at your own pace
On "the Wall" members communicate to one another via public or private Talkabouts, which essentially reflects an email styled messaging or forum system.
Join at this link. More info at https://togetherall.com/en-gb/.
Tu Wahine Trust is made up of both Maori and mainstream qualified professionals whose approach is informed by the Maori world view and applied in a contemporary context. We provide services for victims of all forms of violence and abuse within the whanau including specialist mahi tukino/sexual harm services where the victim/survivor has experienced mahi tukino within the whanau, in other relationships, and stranger sexual harm.
Tu Wahine Trust provide:
Korero Awhina (counselling, therapy and support) in a safe-space by qualified kai mahi, centres around the strengths of individual victims/survivors and their whanau who have been affected by mahi tukino/sexual harm, both separately or as agreed by the survivor.
Education and Awareness in relation to the impact of mahi tukino on the individual and whanau and ways of restoring and building Mana Wahine, Tu Wahine, Tutangata, which has been diminshed due to mahi tukino.
Advocate on behalf of individuals and whanau to ensure opportunities for tamariki, wahine and whanau affected by mahi tukino are accessible.
Primary prevention for Maori through Maori media - Radio Waatea's weekly programme encourages individuals and whanau to start conversations about mahi tukino. Development and dissemination of resources such as whakatauki, purakau and waiata with messages of well-being that lead to the elimination of mahi tukino and acts as signposts to what and how this is achieved.
Support victims and whanau to achieve living life free from mahi tukino.
Other services:
Korero Awhina for victims of all forms of violence and abuse within the whanau.
Programmes for tamariki/rangitahi and whanau that encourage safety planning, behaviour change, personal growth and relaionship building.
Programmes for wahine and whanau which asist them to co-construct a cultural healing pathway that best suits their needs.
All services are FREE.
How to access:
Call (09) 838 8700 or drop in and see us.
If you are an agency wishing to refer someone, please request a referral form.
We are always happy to talk by phone if you have any questions.
Nau mai, haere mai. Meet new friends and journey to healing together. This group is for those who have lost someone close to them to suicide. We meet monthly on the second Thursday night of each month, 6-7pm. Contact Karyn for more details.
Karyn Woodhouse | ph 021 437 803 | karynwoodhouse@gmail.com | Fairfield Baptist Church, 1101 Heaphy Terrace, Fairfield, Hamilton
Waves is an eight-week program that aims to support adults 18+ years old who have been bereaved by suicide.
Next group to be confirmed. To register interest in attending or for more information, contact Yellow Brick Road at the Waikato office.
ph Waves Waikato office on 07 886 1568 | waikato.office@yellowbrickroad.org.nz
No Words Needed is a support group for suicide loss, facilitated through the Taupo Family Centre.
Taupo Family Centre offers:
Postvention services regarding counselling support and home visits.
Postvention support from our Bereaved by Suicide support group with home visits if required.
The support group meets weekly to support each other.
Taupo Family Centre Inc, 11 Manuka Street, RD 2 Taupo | ph : Jackie Hill, Service Manager on 07 376 8222
Providing hope and inspiration to those coping with the suicide of a loved one, bringing people together in a warm, caring environment.
Meetings are held in Bowentown on the first Saturday of each month at 9.30am–11:30am.
27 Pio Road, Bowentown, Waihi | ph/text: 021 103 7404 | Karin, riverlight62@gmail.com
Are you a Kiwi male who has experienced sexual abuse? You are not alone.
1 in 6 New Zealand males experience sexual abuse as young people.
You have chosen the right place to begin your recovery journey. We can help you reclaim the life that was stolen from you.
We are here to help you. Male Survivors Bay of Plenty is a registered charitable trust established to support male survivors of trauma and sexual abuse. We provide peer support, counselling and social services throughout the Bay of Plenty. We are a member organisation of Male Survivors Aotearoa.
Confidential listening and care. One-on-one and peer group support. Referrals for specialist support. Workshops and much more. https://malesurvivorbop.nz/services
We have various support resources available for you to download, with governance and operational policies.
Nau mai, haere mai. Welcome to Tautoko Mai Sexual Harm Support. We are glad you found us.
We support everyone affected by sexual harm.
We offer free, 24-hour sexual harm support services.
https://tautokomai.co.nz | ph 0800 227 233 (0800 2B SAFE) | support@tautokomai.co.nz | Facebook
Facilitated group enabling those affected by suicide to talk and share freely with others similarly affected by suicide and ways to manage the impact it has on their lives.
For more information email Warren Brown or Sandra Pell.
Warren Brown | ph 027 286 4071 | warren@staros.org.nz
Sandra Pell | ph 027 684 3033 | sandra@staros.org.nz
Waves is an eight-week program that aims to support adults 18+ years old who have been bereaved by suicide. To register interest in attending or for more information, contact Karyn Williams.
Karyn Williams | Karynjones48@live.com
Waves is an eight-week program that aims to support adults 18+ years old who have been bereaved by suicide.
Next group to be confirmed. To register interest in attending or for more information, please contact Yellow Brick Road.
ph 06 377 3081
A peer support group for adults bereaved by suicide. All welcome. We meet monthly, on the second Wednesday of each month, 7–9pm, in the Youth Room of the Newlands Community Centre.
Phone or text Nerys or Bex if you have any questions | ph Nerys 027 340 8579, Bex 022 088 2979
Family Works Northern is a professional, not-for-profit organisation that’s here to support families in every way we can. We’re part of Presbyterian Support Northern, a charitable social services provider that’s been around for more than 130 years. We’re passionate about strengthening New Zealand families as they face life’s challenges.
Through counselling and social work in communities and schools throughout the upper North Island (from Northland to Turangi), we champion the causes of children/tamariki in our communities and support them and their families/whānau to flourish. We wholeheartedly believe that:
children should feel safe, loved and cared for
families can be restored and empowered
communities can be places of compassion and support
New Zealand can become the best place to raise children.
WellStop is a community-based organisation that aims to prevent sexual abuse.
Our ambition is of communities free from harmful sexual behaviour. We work proactively with clients and partners in the community to achieve this ambition.
Whiria te tangata means "weave, or bring together, the people".
Will you weave your knowledge and skills with ours to create abuse-free, protective, respectful and connected communities?
Together we'll stop sexual abuse.
Workforce Development is a private training company that helps New Zealanders get the skills they need to work. It’s our aim to guide you on a personalised, supportive journey into the Kiwi workforce and beyond.
We offer a range of courses to suit young people, school leavers, people returning to the workforce and those who need to upskill or retrain.
No fees for Level 1 & 2. Our courses will help you learn new skills and work towards a career in hospitality.
Our short courses provide expert learning for the hospitality industry, giving you the knowledge and support you need to move forward in your career. Includes:
hospitality
early childhood education
youthwork
community numeracy & literacy
workplace literacy
0800 833 5581 | communication@workforce.ac.nz | https://workforce.ac.nz
YOSS is all about helping you out. The friendly YOSS team provides free information, advice and services for young people aged between 10 and their 24th birthday right here in Palmy and Horowhenua.
We believe that all young people are deserving of respect, care, and participation. All young people have strengths and potential, and all young people are capable of making change.
Services available:
counselling
alcohol & drug support
health services
youth work
clinical psychology
social work
Check out www.yoss.org.nz for more info.
Helping you navigate your way through grief after suicide. Open to all those bereaved.
Casual cuppa and chat 7.30pm, first Monday of the month Greenmeadows Community Centre, Stoke.
Facebook group link | Pete 021 790 775 | Helen 022 379 3620
298 Youth Health Centre is a not for profit organisation, created to provide free medical and social support services for young people aged 10-24 years.
Our team is dedicated to providing an accessible, friendly, non-judgemental service that prioritises the needs of the people we see.
298YHC is one of the 11 Youth One Stop Shops (YOSS) across New Zealand.
Our staff includes doctors, nurses, youth workers, a counsellor and administration staff. We are also a training practice for medical and nursing students.
To access our services you need to be enrolled with us, check out https://www.298.org.nz/referrals or https://www.298.org.nz.
All Right? supports people to become more aware of their mental heath and wellbeing, and to take small and regular steps to improve it.
All Right? is a Healthy Christchurch initiative led by the Canterbury District Health Board and the Mental Health Foundation of New Zealand. The campaign was launched in February 2013 to support Cantabrians as the region recovers from the earthquakes.
All Right? is funded by the Ministry of Health and has also had support from the Ministry of Social Development and many other organisations including the Red Cross, SKIP, the Christchurch City Council and the Waimakariri District Council.
All Right? completes regular, indepth research into how Cantabrians are doing. This gives us a wealth of up-to-date knowledge about how people are feeling and the hurdles they are facing.
This research informs everything All Right? does – from raising awareness among community groups, organisations and businesses, to creating tools that promote the things we can do to improve our wellbeing.
If you're in Canterbury you might have spotted All Right? on billboards, in newspapers, on noticeboards, on buses and bus stops, and on people's chests (badges… not tattoos!). You may have even heard us on the radio and seen us on Facebook.
We're always open to new ideas, so if you have any thoughts or suggestions, please don't hesitate to get in touch.
Family Works provides a range of services that help people work through challenging issues and become stronger. We work with children, families, schools and in the community to find a new way forward and a positive outcome for all involved.
Services include:
More information at http://pssc.org.nz/family-works/.
Manu Ka Rere is a free service for young people aged 13-24 who are seeking support for their wellbeing. We offer face to face counselling sessions, group work therapy, education and other activities.
Previously known as Community Youth Mental Health Service (CYMHS), Manu Ka Rere is a collaborative of eight organisations across Canterbury. These include Odyssey House, Stepping Stone Trust, Purapura Whetu, Ashburton Community Alcohol and Drug Service (ACADS), Community Wellbeing North Canterbury Trust, Waipuna, 298 Youth Health and City Mission.
We work closely with Specialist Mental health Services (CHDB) and are also connected with other services.
8:30am-5:00pm Monday-Friday (evenings on appointment)
Groups | Monday-Sunday (evenings on appointment)
Locations | our offices, home visits, community visits
office@manukarere.org.nz | https://www.manukarere.org.nz | ph 03 281 7616
ReachOut is a service offered to anyone who wants support to move away from a life of relationship conflict, anger and/or violence.
With effective support, people who use violence can build safer and more respectful, fulfilling relationships which are not overshadowed by harmful behaviours.
ReachOut is for people who use, or are at risk of using violence and need support to develop healthy relationships.
ReachOut is a free service that operates in Christchurch, North Canterbury and Selwyn district areas.
Ph 03 378 3847 or 0800 2848 266 | 24/7
Ko Nga Whanau, Nga Puna Oranga (Whanau are the spring, of their own well-being)
All ages - Tamariki, Rangatahi, Pakeke (wahine/tane), Kaumatua
24 hour phone manaaki, someone to korero with who will whakarongo in a safe and confidential manner, for both wahine and tane
Practical tautoko for whanau to understand options and processes following sexual harm
Further options of support including ACC counselling
Manaaki if you need referring to specialist doctors of sexual abuse, Police and Court
Prevention korero, tautoko and information stopping sexual harm before it starts
Offer whanau mediation
Whanau crisis line 0800 222 042 | www.healthpoint.co.nz/social-services/social/te-puna-oranga/ | info@tepunaoranga.co.nz
Te Whare Awhero (Hope House) is the Hornby Presbyterian Community Trust and provides community services, engagement and support to bring hope. Our vision is to positively influence and strengthen our community by offering services that embrace families and individuals facing life's changes. We desire to bring a sense of empowerment and tino rangatiratanga (self-determination for both self and community), through building on and maximising the strengths of those we interact with. We endeavour to enrich our community with manaakitanga (mutual and reciprocal hospitality), where people support and encourage one another. 30+ years of service to the Hornby & greater communities.
Sliding scale for counselling fees.
Waves is an eight-week program that aims to support adults 18+ years old who have been bereaved by suicide.
To register interest in attending or for more information, contact Yellow Brick Road.
ph 03 366 9284 | 0800 876 682 | waves.canterbury@yellowbrickroad.org.nz
We have been operating since 1986 providing a wealth of information and services to women in a safe, supportive and affirming environment. We work for the well-being of women by assisting, supporting and encouraging them to make informed decisions. The Centre is committed to the Te Tiriti o Waitangi.
What is
The Centre was initially established as a community link for Women’s Refuge, where women leaving Refuge could obtain ongoing support and resources. Since the mid-nineties, with Refuges starting their own community support, the Centre’s client base has opened up, with a wide range of women now accessing our services. For many women the Centre is a place to gather information, work through difficult issues, be supported, learn, and or rest before going out into the wider world again.
We have extensive networking contacts, and if we cannot assist you with any of our specialised services we can provide information/links to appropriate agencies and organisations that can give further assistance.
Our Team
The Centre is run by women for women. It is staffed by the Manager, Centre Co-ordinator and Counsellor Coordinator. Volunteering for the Centre are:
Up to 5 trained Support Workers
Up to 17 counsellors - both fully qualified and students on placement ( Gestalt Institute, UC, Vision College, Laidlaw College and Canterbury University)
6 lawyers give their time and skills to the free legal advice service the Centre offers (one of them offers services in Japanese)
2 people catering to our IT needs and a graphic designer who assists with our print and branding needs
Up to 10 Board members who govern the Centre and meet at least once a month
Our Mission Statement
The Women's Centre works with and for the well-being of all women, by assisting, encouraging and supporting them to make informed choices in their lives. The Women's Centre is committed to a future based on Te Tiriti o Waitangi.
Our Vision
A world in which all women have equal rights and opportunities.
Our Objectives
To provide a safe, welcoming, women's-only environment.
To offer confidential, non-judgemental support, referral and access to resources.
To affirm women and support them in making choices in their lives.
To maintain and encourage feminist ideals for the Centre.
To work towards social change for the benefit of all women.
To educate and inform the community about issues affecting women.
Free counselling information is at this link.
Meeting monthly and alternating between Greymouth and Hokitika for shared activities. The group meets at 6.30pm on the first Friday of every month for shared activities such as walks and pot luck meals.
ph 03 762 5812
Waves is an eight-week program that aims to support adults 18+ years old who have been bereaved by suicide.
Next group to be confirmed. To register interest in attending or for more information, contact Debbie Cogger or Annabel Gosset. Debbie on 027 478 9892 or Annabel on 027 463 9059
debbiecogger@xtra.co.nz | annabelgosset@yahoo.com
Chatbus is a safe place for children to go when they don’t want to talk to anyone else. Do you remember being a child… perhaps the last person on earth you wanted to tell your embarrassing secret to was your teacher, mum or dad!
We hear everything from friendship issues, bullying, family bereavement and divorce, to serious cases of neglect or abuse that no-one else even suspected.
ph 03 476 3132 | 027 3525 032 | chatbustrust@gmail.com | contact form | https://chatbus.org.nz
Student counsellors from the Bachelor of Social Services programme offer supportive counselling to members of the public in a training environment under NZAC supervision.
Students of the programme are in their second year of training, bringing with them theoretical knowledge, life experience, previous training and diversity. As a client of the Kōwhai Centre, you may be asked by your student counsellor for permission to record a client session. If this happens, you will not be visible on the recording – the camera will be focused on the counsellor.
Students are supported by lecturing staff who are also counsellors, to provide free counselling that is professional, supportive and accessible. The Kōwhai Centre is not available to Otago Polytechnic students for counselling.
The Kōwhai Centre is open to the public. We accept donations and do not charge for services.
Our hours of service are:
Wednesday | 3pm 7pm
Thursday | 11am 7pm
Friday | 9am 3pm
More info at this link.
Life Matters Suicide Prevention Trust | Te Whare Oranga Ngākau is a Peer-Governed and Peer-Led organisation striving to help members of our community who are at risk of, or affected by, suicide.
We provide Peer Support for tāngata whaiora (person seeking health) in mental distress or in crisis. We also run bereavement support and whānau support groups monthly as well as delivering mental health workshops such as safeTALK.
We operate on the core values of Inclusivity, Respect, Empathy and Integrity.
The Mission of the Life Matters Suicide Prevention Trust is to reduce suicide in Aotearoa by:
Supporting people at risk of suicide and their whanau
Providing community education
Increasing community awareness
Providing bereavement support
Reducing stigma
Local and national advocacy
We are a Peer-Governed and Peer-Led service
Opening hours | Tuesday 9.00am-5.30pm | Wednesday-Friday 9.00am-9.00pm | Saturday & Sunday 1.00pm-9.00pm
www.lifematters.org.nz | teamleaders@lifematters.org.nz | 027 240 0114
Ōtepoti Collective Against Sexual Abuse provides free and confidential services to survivors of any gender from the age of 18 and above.
We provide services to survivors of both recent and historical sexual violence. We also provide services to friends and whānau of survivors who may also need support.
The services we provide are:
Counselling
Social work
Face-to-face support and crisis support sessions during office hours
Advocacy
Support at the hospital, police station and law courts
Education - we provide sexual violence prevention education for young people in secondary schools, aged 14 years and over. This includes the option of scheduled education sessions as requested
Consultancy - we also provide workshops to community groups and external organisations regarding preventing and responding to sexual violence
Referrals to other agencies.
24/7 emergency response and support with police procedures*
24/7 support for forensic procedures, including support for survivors accessing acute medical care following sexual abuse/assault*
*Please note that after hours (24/7) crisis support is initiated through local police and the Sexual Assault Assessment Treatment Service (SAATS) who will contact our service when survivors request support outside of our office hours.
Corso Building, Level 1, 111 Moray Place, Dunedin | 03 474 1592
Our office is open 9am - 5pm weekdays. Please contact us to arrange an appointment with a social worker, support worker or counsellor, or for more information | www.ocasa.org.nz
Meet with others living with suicide grief.
This group runs at the Loss and Grief Centre, Invercargill: 5.00pm–6.00pm on the last Tuesday of every month (sometimes varies). Group facilitator: Caroline Loo.
For details, contact the Invercargill Grief Centre.
Invercargill Grief Centre | ph 027 443 8788 | lossandgriefcentre@gmail.com
Mahana is a southern service providing counselling and support to individuals and whānau experiencing mild to moderate addictions and coexisting mental health issues.
In addition to counselling, Mahana facilitates a range of cultural wellbeing initiatives, delivered as experiential learning activities that
focus on building cultural resilience, connections and inclusion.
In addition to mobile service options, we extend services Monday to Friday:
Level 4, 333 Princes Street, Dunedin
Level 2, 92 Spey Street, Invercargill
8.30am-4.30pm
Mahana is a caring, Māori service supported by a Kāhui Kaumatua, ensuring the safe delivery of services to tangata whaiora and whānau impacted by drug and alcohol use.
Referrals: email admin@kaitahu.maori.nz or contact 0800 925 242, or self refer by presenting at one of our offices.
We offer:
One-on-one counselling support
Peer support group
Cultural wellbeing activities - site/community based
Creative arts
Wananga-based interventions
Pou Whirinaki cultural advisor support
Mobile service options
Call 0800 925 242 or visit in person | www.kaitahu.maori.nz
Our vision is to contribute to the elimination of rape and sexual abuse against women, children and men in society by offering support advocacy, information and education in the southland region.
Services offered include:
counselling (funded)
crisis response (Mon-Fri 9-5)
https://southlandhelp.nz | based in Invercargill
www.12steps.nz outlines the 12 step programme for a number of addiction issues.
The purpose of www.12steps.nz is to provide information on the range of 12-step programmes worldwide, especially those in New Zealand.
Our commitment is to help you find the connection between a serious problem you are experiencing in your life and a free, simple, and proven solution.
Our hope is that you will quickly find freedom from your problems, and happiness in your life.
Our vision is a dream.
The Access and Choice programme provides free mental wellbeing support services. If your thoughts, feelings or actions are impacting your health and wellbeing you can contact a provider.
You may want to:
improve your mood (you may be feeling down, angry, confused, exhausted)
change habits to reduce the harm of drinking or drug use
understand how what you’re doing can impact how you feel
improve your ability to cope with life’s challenges (building on your existing coping skills)
learn tools to help you sleep better and address other physical health issues that are impacting your mental wellbeing
talk about things that are bothering you – relationships, grief, loneliness, or family violence
talk through the impacts of living with long-term health conditions or a disability and make adjustments so you can live well with these challenges
increase connection to the positive supports in your life, helping you to feel less alone
get connected to services in the community.
Services include:
Are you seeking a service to help you or someone else you’re concerned about with a drinking or drug problem?
The Treatment Directory is the place to start. You can search for providers of services and support available to people who live in your District Health Board region.
The directory provides you with quick access to provider details, including the services they provide and how to contact them.
This website contains a regionalised database of all the publicly funded addiction treatment and advice services available anywhere in New Zealand.
Not sure which provider you should look for? Just call the Helpline on 0800 787 797 and one of our counsellors will guide you step by step.
We are looking into what happened to children, young people and vulnerable adults in State and faith-based care in Aotearoa New Zealand between the years 1950-99. We may also listen to survivor experiences before and after these dates.
The Royal Commission will provide counselling and support for survivors engaging with the Inquiry.
We encourage all survivors to talk with our Contact and Support Team about how we can best meet your needs.
To apply, check out https://www.abuseincare.org.nz/survivors/counselling-and-support.
We do heaps of things at Adhikaar Aotearoa, such as preparing reports, delivering community workshops across the country, meeting and offering support to people from all different walks of life, and documenting queer lives through practices of deep and empathetic listening with a profound aspiration to make a difference. Everything that we do is in pursuance of our vision and fall into the following three pillars of engagements - education, support, advocacy
New Zealand's leading source of support and information to counter elder abuse and neglect. Use this page to learn more about abuse, neglect, and prevention.
We must not turn a blind eye if we suspect an older person is being abused or neglected. Elder abuse is a widespread issue in New Zealand and it is time it stopped.
Age Concern's elder abuse and neglect prevention (EANP) teams work closely with older people and their families to resolve issues of abuse and ensure it does not reoccur. Age Concern also works in communities to educate people about the signs and effects of abuse to help prevent it from happening and also how to challenge disrespectful attitudes to older people.
If you have concerns or queries about elder abuse or neglect, please contact one of the services below for free and confidential support, advocacy and information.
Services include education for people working with and caring for older people, as well as public awareness-raising activities aimed at early identification and prevention of elder abuse or neglect.
DrugHelp's website has been made for people who are concerned about how drugs are affecting their lives – whether it’s because of their own use or because someone close to them has a problem.
The stories you will hear are told by people who have used drugs. They are everyday New Zealanders whose drug taking has impacted on their lives.
Through the experiences of others, you will find there is hope for change.
Phone 0800 787 797 | ww.drughelp.org.nz | www.adanz.org.nz
Nau mai
At the Helpline we are committed to providing a culturally affirming service, utilising resources available specifically for Māori, and referring callers to kaupapa Māori treatment services when requested.
Phone 0800 787 798 (free from your landline or mobile) or FREE TXT 8681 (we will TXT you back)
Ideally kaupapa Māori services are developed, delivered and evaluated by Māori, supported by kaumātua and mandated by manawhenua/iwi kainga. Treatment is provided in a range of settings and in ways that acknowledge and respond to the variety of experiences of contemporary Māori. The Helpline has a comprehensive list of kaupapa Māori services available in Aotearoa.
https://alcoholdrughelp.org.nz/helpline/services/maori-helpline/
Fakalofa lahi atu; Halo olgeta; Malo e lelei; Nisa bula; Aloha; Kia orana; Kam na mauri; Talofa lava; Kaselehlia; Yokwe; Hafadai; Warm Pacific Greetings.
Our Pasifika Helpline seeks to provide a holistic, culturally affirming service which meets your physical, spiritual and mental needs and encourages support from family and community.
Telephone 0800 787 799 any day, 24 hours a day, or FREE TXT 8681 and we will TXT you back.
The Pasifika Helpline has a full list of Pacific and other services throughout New Zealand.
https://alcoholdrughelp.org.nz/helpline/services/pasifika-helpline/
The Youth Helpline has dedicated people experienced in working through issues with young people. They offer free, confidential support and guidance. They are able to talk to you about your own drinking or drug use or about another persons drinking or drug use.
Our people can provide you with a few simple steps to help keep yourself and your friends safe while socialising and drinking.
We can provide information and advice about a particular drug and the effect it may have if taken.
We can provide advice and practical strategies to help you ease up on the amount your drink.
Maybe you have a friend or family member drinking or taking drugs and you are concerned for their wellbeing. Talk to us, we can help.
Call 0800 787 YTH (0800 787 984) any day, 24 hours a day, or FREE TXT 8681 and a counsellor will TXT you back.
You can have a confidential chat with a counsellor when you see the Chat With Counsellor button on this website.
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.
The only requirement for membership is a desire to stop drinking.
There are no fees for AA membership.
We are self supporting through our own contributions.
AA is not allied with any sect, denomination, politics, organization, or institution; does not wish to engage in any controversy, neither endorses nor opposes any causes.
Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.
AA can help people of any age and background so youth drinking, teen drinking, drinking alone, drinking at home, solo drinking, elderly drinking are all factors that have brought people to AA, and we have members from 16 through to 96.
If you find problem drinking, binge drinking, drinking blackouts or other alcohol problems are affecting your life and that of your friends and family, Alcoholics Anonymous may have the solution for you. To find out if we can help try this Are you an alcoholic? quiz or contact AA by attending a meeting or contact us.
Anxiety New Zealand offers specialist treatment, support & education for anxiety, phobias, OCD, depression & related conditions:
agoraphobia
social phobia
generalised anxiety disorder
mono or specific phobias
panic disorder
depression/mood disorer
obsessive compulsive disorder (OCD)
body dysmorphic disorder (BDD)
impulse control disorders
post traumatic stress disorder
We have a specialist clinic based in St Lukes, where we work with mild to severe anxiety disorders, depression, alcohol & substance abuse. We treat children, adolescents, adults & provide support for families.
You may qualify for WINZ support/funding if you fit the following criteria:
you are a working, low income earner
you are on a benefit
you are unemployed
you are on a pension
you are on a government subsidy
you are a student
Clinic hours are Tuesday-Saturday, between 9.00am & 8.30pm (depending on the day)
www.anxiety.org.nz | ph 0800 269 4389, 24/7 | clinic@anxiety.org.nz | 77 Morningside Drive, St Lukes, Auckland | ph 09 846 9776
It's not OK is a community-driven behaviour change campaign to reduce family violence in New Zealand. Its goal is to change attitudes and behaviour that tolerate any kind of family violence.
The campaign's vision is a community where each person believes there is something they can do to help and is likely to act when they know violence is happening.
It was launched in September 2007 with the simple message Family Violence is not OK but It is OK to Ask for Help.
In 2010 a new message It is OK to Help was added in response to feedback that people want to help when there is family violence but are not sure what to do.
Since the campaign's launch, more New Zealanders are seeking help and more people believe they can help others to change.
Community ownership of the campaign has been key to its success. Local projects have been supported and funded by the campaign all over New Zealand, illustrating that communities know best what works in their own place. A range of booklets, posters and other material supports people to run campaigns in their communities, workplaces, sports clubs, schools and places of worship.
Media advocacy work has improved the quality and quantity of media reporting of family violence. The campaign has consistently featured in articles and broadcasts which help increase understanding of family violence and provide information for people seeking to get or give help.
Research and evaluation helped guide and shape the campaign.
The campaign has received national and international recognition.
It’s not OK is housed in the Social Campaigns Team at the Ministry of Social Development.
Options for help are at www.areyouok.org.nz/i-need-help.
http://areyouok.org.nz | 0800 456 450
ASB has developed a new service supporting people with financial support, particularly in relation to family violence.
You can call them on 0800 803 804 Mon-Fri 8am-8pm, or 8am-5pm on weekends and public holidays.
You can access ASB support irrespective of what bank you have.
ASB's Support Hub outlines the services available.
ASB's Support Finder tool is designed for people over the age of 16 and who have been continuously living in New Zealand as a citizen or resident for two years. Your age is used to determine which government benefits and services may be right for you.
Asian Family Services (AFS) provides free, professional, confidential, nationwide face-to-face or telephone support to Asians living in New Zealand.
These services are offered in English, Cantonese, Mandarin, Korean, Vietnamese, Japanese, Thai and Hindi. An interpreter can be arranged for other languages.
Based in Auckland, AFS has six full-time staff who speak Chinese, three part-time staff who speak Chinese, one full-time Korean staff, and four part-time staff who speak Japanese, Vietnamese, Thai and Hindi.
In Wellington office, AFS has one part-time Chinese & Japanese speaking counsellor, and one Mandarin speaking health promoter.
All staff are trained counsellors and social workers.
ph 0800 862 342 | https://www.asianfamilyse
Aunty Dee is a free online tool for anyone who needs some help working through a problem or problems. It doesn’t matter what the problem is, you can use Aunty Dee to help you work it through.
You can use Aunty Dee to work through one problem, or you can ask about many problems and use Aunty Dee over and over again – it’s completely up to you.
And you can use Aunty Dee on your mobile phone, tablet, laptop or personal computer. Because it’s a web-based tool, there are no big apps to download that use up your device’s storage space or your precious data.
Hi there, we’re Le Va. We’re a non-government organisation and the team behind Aunty Dee.
Le Va literally refers to the “space between” – the relational space. In terms of human interaction, va is the space that relates.
We see Pasifika wellbeing in a holistic way – taking in to account all dimensions of a person, family or community – physical, mental, social, environmental and spiritual.
This is reflected in our diverse portfolio of work across mental health, addiction, disability, suicide prevention, public health, general health, sport, local government and education.
We’re also on a mission to help young people flourish in Aotearoa.
Information for family and whānau experiencing the death of a baby or child including miscarriage, stillbirth, fetal abnormality, neonatal death & infant or child death.
Includes support, practical information and financial entitlements you may be entitled to.
The story of Whetūrangitia
In December 2018 informal conversation over coffee would inadvertently spark a catalyst for change. A baby loss advocate and bereaved parent spoke of the conflicting information that often confronted bereaved parents on social media or was provided to them in the event of their baby dying. The question in turn, was “what can government agencies do to help?” Thereafter, a hui was organised to explore and unpack this question.
The first hui had a small group of government agencies and NGOs. During the introductions, many introduced themselves as bereaved parents and that whakawhanaungatanga (connectedness) lifted the conversations. The invested parties explored ways and means by which government agencies and private services could help the whānau, families and parents of children who die at, around or after birth.
The shared direction from that small group led to a second hui with more representatives. Their powerful and collective insights helped identify what our next steps should be. We knew we could not resolve all of the issues facing parents, but there was a commitment from several agencies to work together on a small concept that could make a big difference.
That small concept is now this site. A site to support those acting on behalf of parents to support them in their grief. It began with a simple question, and a commitment to listening to those directly affected, to honouring their experience and empowering them as parents and whānau. We’re committed to continue strengthening Whetūrangitia with up-to-date and truthful information. We hope you find some clarity and answers in the information.
Meaning of Whetūrangitia
In traditional whaikōrero (oratory speeches) Māori refer to the passing of a person as a ‘star’ that returns to the sky to join the multitude of ancestors. Whetūrangitia means “stars that adorn the sky”. The whakataukī (proverb), “Kua whetūrangitia koe”, in this context means, “Return, take your place amongst the stars along with your ancestors that adorn the sky”.
Baby Loss NZ are a registered charity (CC32638) set up to support parents and their families who have experienced the death of a baby during pregnancy, at birth or in infancy. We also support parents facing the difficult decision following a poor prognosis. Our main branch is located in Papakura, Manukau with branches in Hauraki/Piako and Christchurch.
Baby Loss NZ supports hospitals, educating staff on the experience of baby loss and providing support items for them to give to parents. Our main service is the Active Parenting & Memory Making Service including our Care Bags (see Every Moment Counts).
Baby Loss NZ was set up in April 2008 after the need for a support group in the Manukau region was identified. As and when needed, we hold monthly support group meetings where parents can come together in a friendly, non judgmental space to share, listen, and acknowledge others who may have been through a similar experience to their own. Coffee mornings, practical workshops, training and education for health professionals and baby loss awareness events are also held.
Urgent support needed, ph 0800 726 374 | www.babyloss.co.nz | find them on Facebook
Sands New Zealand is a network of parent-run, non-profit groups supporting families who have experienced the death of a baby. We have over 25 groups/contact people around the country.
All of the people involved in Sands give their time and energy voluntarily - we are not a government funded organisation. We do not have any paid staff. Most of our members/supporters are also bereaved parents.
We offer empathy and understanding. We are not counsellors and do not give professional advice but we do offer an opportunity and environment to share experiences, to talk and to listen. We promote awareness, understanding and support for those dealing with the death of a baby in pregnancy, birth or as a newborn, and due to medical termination or other forms of reproductive loss. We are registered with the Charities Commission.
If you have found our website because your baby has recently died, we extend our heartfelt sympathies to you. Many of our Sands members can relate to the feelings you are experiencing right now and we sincerely hope that the information on these pages may be of some help to you over the following hours, days, months or years.
Sands offer Support Packs | Certificate of Life | Moses Baskets | Inkless print kits | Phone contact | Meetings | Library Books | Newsletters | Counselling.
BAIS was established in 1990 by a group of women on the Domestic Purposes Benefit [DPB] who saw a need for a non profit community agency to support those on benefits and/or low incomes.
The aim was to facilitate the community’s ability to access information and support when dealing with Work & Income NZ (WINZ) and the Inland Revenue Department.
Our Kaupapa/Vision is: to be a voice for those who need Beneficiary Advocacy support. We work to ensure that people are well informed of their rights to benefit entitlements and are enabled to access appropriate expert advice and support resources from within their community. A key premise of our agency’s advocacy service is to ensure social inclusion for all irrespective of socio-economic status.
Our Mission is to: provide a free accessible service which ensures quality expert support, information and independent advocacy for beneficiaries & low income people, and their families, We provide support to people from the North Shore, Rodney/Hibiscus Coast districts and can answer enquiries from people in the wider Auckland area.
http://bais.org.nz | 09 444 9543 | info@bais.org.nz
As New Zealand’s largest children’s charity, we offer a broad range of services for children, families and whānau throughout Aotearoa
Our services are listed here.
www.barnardos.org.nz | ph 0800 barnardos
Beating the Blues® is the most widely used and evidence-based online CBT programme for the treatment of depression.
Beating the Blues® has been proven to help people suffering with mild and moderate depression to get better and stay better and is based on Cognitive Behavioural Therapy (CBT).
It is a way of helping people to learn to cope with anxiety and depression and has been recommended for use in the NHS by the National Institute for Health and Clinical Excellence (NICE).
Beating the Blues brings all the benefits of CBT directly to your patients by the use of computer and multi-media technology which means that you can access the treatment when and where you want.
Independent research has shown that CCBT works for many people with depression and anxiety by teaching practical, lifelong skills to help them feel better and stay better.
This program was jointly designed and developed by Dr Judy Proudfoot and her team at the Institute of Psychiatry, Kings College, London and Ultrasis plc.
https://info.beatingtheblues.co.nz/index.html | btb.support@managemyhealth.co.nz
Through quality training, Big Brothers Big Sisters equips Mentors with the ability to ignite potential and build resilience in young people all over Aotearoa New Zealand.
Big Brothers Big Sisters of New Zealand is part of the world’s largest volunteer mentoring network. We make professionally supervised mentoring matches between adults and young people (aged approx. six to twelve) throughout Aotearoa New Zealand.
More information on the mentoring prorammes provided at this link | www.bigbrothersbigsisters.org.nz
You can take part if are:
Over 18 years of age.
Enrolled as a student at a participating tertiary institution in Aotearoa New Zealand.
Living in Aotearoa New Zealand.
If you want to know more, head to the information page. If you're ready to take part, the first step is to complete a starting survey.
The survey takes about 30-40 minutes to complete and will ask you about your current and past mental health. Some people feel some temporary distress when thinking about the things in their lives that are difficult so only take part if you want to and read the information at the start of the survey carefully.
Please contact us if you would like us to help you complete the survey.
The Peace Foundation (Foundation for Peace Studies Aotearoa/New Zealand) offers innovative and quality programmes, services and resources that are used in many schools, homes and communities - both in New Zealand and overseas. It helps to establish and maintain peaceful and non-violent relationships by teaching skills that encourage better communication, co-operation and non-violent conflict resolution.
The Peace Foundation draws on the knowledge, skills and energy of a team of highly qualified and experienced individuals who are committed to meeting the aims of the organisation - a number of whom are acknowledged both nationally and internationally for the role they have played and are playing in creating a more peaceful world. The Peace Foundation is a not-for-profit organisation and relies on public support for its work. It has been a membership organisation since it was established in 1975.
We offer free and confidential short-term counselling, helping to equip you to deal with life's challenges.
If you're seeking support in relation to your mental health and wellbeing, we offer free counselling services. Our counsellors use a range of therapeutic approaches to better equip people to deal with life’s challenges.
This service is available to:
People living with HIV
People affected by HIV (e.g. partners, whānau and friends)
Men who have sex with men
What can I talk to counsellors about?
Every person's situation is different. These are some of the types of things our clients work through with us:
Managing a new HIV diagnosis
Living with HIV (eg: the impact of stigma)
Ageing with HIV
Supporting a significant other/whānau with HIV
Sexual and gender identity
Sexual behaviour including sexual dysfunction and sex addiction
Anxiety and depression
Self-esteem and self-care
Relationship issues
Grief and loss
Substance use and harm minimisation (Please note we are not specialists in substance use and harm minimisation)
https://www.burnettfoundation.org.nz | https://www.burnettfoundation.org.nz/get/get-counselling
The Mental Health Foundation’s website has a range of tips and worksheets to reduce stress. Some help you spot the signs of stress, others help you identify what you need to stay well.
Minimising and managing workplace stress (external link) — Mental Health Foundation
Ways to wellbeing (external link) — Mental Health Foundation
Visit Wellplace for more articles, and resources to support mental health and wellbeing at work.
Also take a look at the tools on the Resilient Organisations website
Check out Kiwi Business Boost. This business.govt.nz tool helps you find information and support tailored to your needs. Pick the health and wellbeing focus for advice on feeling isolated or overwhelmed
When you use CAP Money principles your money goes further. It’s almost like getting a pay rise! Three 90-minute sessions is all it takes and the course is completely free.
CAP Money courses are running throughout Aotearoa.
Welcome to CareNZ Manaaki Aotearoa. We are committed to helping people to live a life free from the harms of alcohol or other drugs.
We are available for everyone who is concerned about their own or a loved one’s use of alcohol and drugs. Don’t be afraid to ask for help – it can make all the difference, for yourself and the people around you.
take the alcohol test | take the drug test | self refer for help | www.carenz.co.nz
The Cancer Society organisation was formed in 1929 when the New Zealand Branch of the British Empire Cancer Campaign opened in Wellington with the ‘conquest of cancer' as its mission. The plan was to have the headquarters in Wellington and establish regional divisions, where practicable and desirable, to carry out the aims of the Society to:
provide consultation clinics for the diagnosis and treatment of cancer
begin and maintain research into the causes of cancer in New Zealand
By 1963 there were six regional divisions and the name of the society was changed to ‘Cancer Society of New Zealand Incorporated'. The objective of the organisation became ‘to minimise the impact of cancer'.
In 1977 the National Council appointed a part time administrator, followed by the appointment of Mr Terry A Ward, as Executive Director. An office was established in Wellington in 1981. National Education programmes, mainly in the SunSmart area, commenced in 1980 with a ‘smart cookies don't burn campaign'.
The first fundraising campaign ‘Cancer Alert' was held in 1981 and raised $2.5 Million for general and research purposes.
In 1996 national office came into being as we know it today, funded by levies from the six divisions. The Cancer Society of New Zealand is currently the leading non-government organisation dedicated to reducing the incidence and impact of cancer and ensuring cancer care for everyone in New Zealand. It is an independent charity.
The Society continues to have a National Office in Wellington, six autonomous regional divisions, and centres within the divisions. The focus is on locally-funded provision of support services, health promotion and information appropriate to the people in each area. The Society is a pro-active advocate for cancer patients in New Zealand, providing a voice on all kinds of issues including, screening, detection and treatment.
We provide:
Support services
A range of support services for people with cancer and their families/whānau and caregivers.
Advice on healthy living
A range of programmes and activities aimed at reducing the incidence of cancer by advocating for public health policy, creating supportive environments, strengthening community action, developing personal skills and reorienting health services.
Information services
A range of booklets, leaflets, tapes, information sheets, videos, DVDs and books, in addition to an on-line directory of cancer information providers and their resources is available.
Research funding
The society provides financial support for scientific and social and behavioural research into the prevention, causes and treatment of cancer.
Fundraising
Donations, bequests, and fund raising events such as Daffodil Day and Relay For Life, provide funding for the work we do.
Volunteers
The invaluable time and support given by our volunteers enables the society to provide its wide range of services and activities.
www.cancernz.org.nz | 0800 226 237
Around 4,200 rangatahi/young people across Aotearoa are impacted by cancer each year, whether it’s their own diagnosis, or that of an immediate family member. CanTeen’s mission is to make sure they don’t have to face cancer alone.
We’re here to help if you’re 13-24 and dealing with:
Your own cancer
Your parent or sibling’s cancer
The death of a parent or sibling
At CanTeen, there’s no one size fits all. We provide a wide range of support services so you can choose what’s right for you. Everything we offer is free of charge. If you know a young person in need of support, you can refer them to CanTeen using our online form.
www.canteen.org.nz | info@canteen.org.nz | 0800 CanTeen
The Government can provide practical help for people caring for family or friends who are older or have ill health, a disability or a mental health, alcohol or other drug issue.
Established in the early 1990s by and for family carers, Carers NZ acts as the national peak body providing information, advice, learning and support for carers in our network.
Today Carers NZ is a national not for profit supporting a network of approximately 50,000 individual carers and supporting organisations. We do not charge a membership fee and fundraise to share our support resources freely with family carers.
The primary role of Carers NZ is to ensure awareness about carers, their role, and their needs within New Zealand and internationally. We participate in government reference and working groups, and promote the interests of family carers to decision-makers in health, education, employment, social services, housing, transport, and other important areas.
Check out www.carers.net.nz
Te whakapai ake i ngā hua ō ngā kōwhiringa ā-mahi
Helping you to find a new job or choose a new career
Get new skills for free | help finding a job | build a career in construction | help your children plan to leave school | take a career quiz to find out job ideas | create a cv employers will love | get job ideas based on your skills | match your school subjects to jobs
and much more at www.careers.govt.nz
There are times in all our lives where things can get us down, but we all deserve support to get up again. The Society conducted a survey of its members, and identified there was a need for people to access counsellors. Your getUpAgain vouchers can be used to subsidise the cost of counselling.
The Cerebral Palsy Society Executive Board has approved $300 per financial member from 1 July to 31st October for the GetOutThere, GetPhysical, GetThis&That and GetUpAgain Programmes. You will need to apply to receive this funding. Please click here to read more about our new eCard system.
You are free to choose your own counsellor, ensuring they are a member of a recognised professional counselling body in New Zealand. You must request for your chosen counsellor to accept our getUpAgain vouchers. Please refer your counsellor to this web page as it explains the process.
If you need a starting point for finding a counsellor, please click here for information about suppliers for our programmes.
Alternatively, please click here to go to the website for the New Zealand Association of Counsellors. Under Specialist Area you can select Disabilities, fill in the other boxes, but do not fill in name (of counsellor), do a search and it will reveal all counsellors that fit the criteria you specified.
The criteria for applying for the getUpAgain programme is as follows:
You must have Cerebral Palsy or your child must have Cerebral Palsy (The Society may request proof that you have had a clinical diagnosis of Cerebral Palsy).
You or your child must be a current financial member of the Cerebral Palsy Society of NZ Inc. Please click here to become a member or click here to log into the dashboard and click payment to see if your membership renewal payment is due.
Your new CP Society membership card has been activated.
You have not already received a $300.00 top-up for your membership card between July 1st and October 31st 2021.
By applying for the getUpAgain programme, you are agreeing to:
Not let others use the services that you have paid for with your membership card.
Accept that, where a supplier has been paid for future service(s), that you authorise the CP Society to check with the supplier regarding utilisation by you of that service.
Accept that, the security of your membership card is your responsibility.
You can apply for the getThis&That programme in a number of different ways.
Online: please click here to log into the dashboard and then click apply for a programme.
Email: please email us at cpsociety@cpsociety.org.nz and request a top-up for your membership card.
Phone: please ring us on 0800 503 603 and request a top-up for your membership card.
Whakatau Mai I The Wellbeing Sessions, by Changing Minds offer a wide range of free and online wellbeing sessions in real-time, helping to safely support your wellbeing from the comfort of your own space.
These holistic sessions include topics such as yoga and fitness, art and poetry, journaling and meditation to mindfulness and various support groups, including one for LGBTQIA+. There are currently up to 17 sessions available per week.
Do you know what sessions you’d like to register for? Click here to be taken to our Sessions Calendar.
Child Abuse in New Zealand is a hidden reality which crosses all social, economic, cultural and geographical spheres, simply ignoring the problem will not make it go away.
Instead support and help for parents and families experiencing difficulties is required if we are to stem the flow of child abuse in New Zealand.
Parenting is one of the most difficult tasks you are ever likely to be asked to do. While most parents do the best they can we all struggle at times. After all, parenting is a learnt, not instinctive skill.
The Child Abuse Prevention Parent Helpline has been established to provide support and advice to parents and families in need.
ph 0800 568 856 | https://helpline.donatenow.co.nz
Many of the Citizen's Advice Bureaus around Auckland offer free counselling through student counsellors.
Please get in touch with the CAB to inquire:
CAB Mt Roskill
CAB Eden-Albert
CAB Onehunga
CAB New Lynn
CAB Massey and
CAB Glen Eden.
"Clearhead" is your private wellbeing assistant who will help you with learning about your mental health. Available for free, 24 hours a day, 7 days a week. Receive regular support and advice from your mobile phone or computer wherever you are, whenever you need it.
We provide you with specific and helpful resources for a range of situations we can all find ourselves in. We offer links to relevant websites, information sheets, books, videos and local support services to help with a wide range of mental health situations. Whatever you need help with, you will find something of value within our app and website.
CADS Auckland is here to help. CADS is a free service.
With our support you can develop a plan.
This plan may include attending a group, counselling, reading some information or accessing one of our specialist services.
In short, we can help you make the changes you want to make.
www.cads.org.nz | ph 09 845 1818
The New Zealand Communities Growth Trust was established by High Court Order in March 2000. It is a reformation of the former Centrepoint Community Growth Trust, which established and operated an intentional community in Albany from the late 1970s to the 1990s.
The High Court appointed Public Trust as Trustee and provided for charitable grants to be made under four categories of:
therapeutic and counselling
education
public benefit (including the support and establishment of communities)
relief of poverty.
The Trust is established for charitable purposes exclusively within New Zealand. The Trust supports individuals disadvantaged by cults or spiritual communities in particular past residents of Centrepoint and their children and organisations that provide services that meet the purposes of the Trust.
For more information about accessing funding, click here.
A printable information sheet is available at this link.
Mental health support for Defence Force personnel and their whānau. Developed in partnership with Vitae (who provide the face-to-face support).
Most people feel miserable now and then, often when something upsetting or stressful is happening such as a relationship break-up, or losing a job. Feeling down in response to difficult situations is pretty normal, and usually the feelings fade over time and you get on with life. But when the feelings of unhappiness are intense and persistent - and they don’t go away even when things improve - this could be depression. The medical term for this is ‘major depressive disorder’.
Exercises, stories, videos and many other useful tools.
ph 0800 111 757 | www.depression.org.nz | 24 hours
Diversity Counselling New Zealand (DCNZ) is offering funded (free) face to face culturally responsive counselling services for migrants and former refugees from Asian, Middle Eastern, Latin American, African and Continental European backgrounds (all age groups, all genders). Services are provided by ethnic, registered professional counsellors and clinical psychologists in the following languages:
Amharic
Arabic
Bemba
Bengali
English
French
German
Hindi
Japanese
Korean
Mandarin
Nyanja
Punjabi
Sinhalese
Somali
Spanish
Tamil
Telugu
For other languages, we use professional interpreters.
Please call us on 0800 143 269 or text us on 021- 0262 -5587 between 9am-5pm, Monday-Friday to access our service, or email contact@dcnz.net. We will respond within 24 hours. We are able to offer online services through Skype, Zoom, phone calls etc and in person in Waikato.
Visit our website for further information: https://dcnz.net
The Level is a straight up guide for people who use drugs.
He aratohu tōtika The Level mā te hunga whakamahi whakapōauau.
The Level is run by the NZ Drug Foundation and is a space for people who use alcohol and other drugs, their friends and their whānau.
We help New Zealanders learn, think and talk about their use of alcohol and other drugs and offer practical ways to begin to make changes. Our aim is to provide a supportive place, free of judgement. Our information is researched and reviewed by experts in the field and people who use drugs.
Here at The Level, we understand that alcohol and other drugs, both legal and illegal, can be a part of life. We’re focused on providing accurate information so you can make your own choices.
We are here for real people, in real life, whatever level you are at.
In response to the recent earthquakes and aftershocks, a 24/7 Earthquake Support Line is being run by the National Telehealth Service.
If you need support or are concerned about how the situation is affecting you or your whānau, you can call for support and advice.
You can call anytime of day, seven days a week.
The Earthquake Support Line is staffed with qualified mental health experts from Homecare Medical who have direct access to Healthline nurses and other 24/7 national telehealth services.
Call 24/7 | 0800 777 846
SuperSeniors is run by the Office for Seniors. It is a gateway to information on government services for anyone aged 65+.
0800 3266 865 | Text: 5032 | support@elderabuse.nz | http://superseniors.msd.govt.nz
Emerge Aotearoa provides a wide range of community-based mental health, addiction, disability support and social housing services nationwide. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work we are committed to helping our service users be the best they can be.
Emerge Aotearoa was formed on 1 July 2015 from the merger of Recovery Solutions Group and Richmond New Zealand. Taking the best of our historical practices we have created an organisation led by the needs of people who use our services - tangata whaiora - and their families/whanau and communities. We know that listening to and acting on the advice provided by people with lived experience helps us deliver services that are real and relevant. We are committed to understanding the needs of Māori, our Treaty partners as well as Pasifika people and new settlers.
Services available include:
Accommodation & housing
Alcohol & other drug services
Child, youth & whānau residential service & community support services
Mobile community support services
Culturally specific services
Day programmes
Deaf mental health services
Employment support
Flexible disability support service
Whānau & family support
Intellectual disability support services
Peer support services
Primary care services
Residential rehabilitation
Respire care
Social housing
Multi systemic therapy
Click here for locations throughout New Zealand.
some of which are fully funded; others are partially funded.
Your employer may fund up to three free counselling services through an Employee Assistance Programme (EAP). Check with your manager or HR department. I'm registered to provide EAP counselling through Instep, Southern Cross Wellness Partners (formerly Raise), Telus Health (formerly Benestar) and Vitae.
If your employer doesn't have an EAP plan, I am happy to invoice them directly if they wish to cover the cost of counselling for you.
The Early Resolution Service within the Ministry of Business, Innovation and Employment (MBIE) is a free phone-based service for employees and employers providing assistance to resolve a workplace issue early, quickly, and informally, before it becomes too serious or needs a more formal process.
www.employment.govt.nz/resolving-problems/steps-to-resolve/early-resolution
Until 31 March 2014, the Family Court funded first six, then three free (fully funded) counselling sessions for couples:
who wished to resolve issues in their relationship;
needed help with separation;
needed help making arrangements for the care of their children; and
parents and guardians of children needing help to reach agreement on issues concerning the child.
This service was available for couples who are married, in a civil union or in a de facto relationship (heterosexual or same-sex).
It was replaced in April 2014 by a paid service for separated couples working on parenting arrangements only called the Family Dispute Resolution Mediation Service.
Information and support for anyone who is worried about themselves or someone else in relation to family violence. They can also connect you with other support services if you need them.
It's not OK is a community-driven behaviour change campaign to reduce family violence in New Zealand. Its goal is to change attitudes and behaviour that tolerate any kind of family violence.
The campaign's vision is a community where each person believes there is something they can do to help and is likely to act when they know violence is happening.
It was launched in September 2007 with the simple message Family Violence is not OK but It is OK to Ask for Help.
In 2010 a new message It is OK to Help was added in response to feedback that people want to help when there is family violence but are not sure what to do.
Since the campaign's launch, more New Zealanders are seeking help and more people believe they can help others to change.
Community ownership of the campaign has been key to its success. Local projects have been supported and funded by the campaign all over New Zealand, illustrating that communities know best what works in their own place. A range of booklets, posters and other material supports people to run campaigns in their communities, workplaces, sports clubs, schools and places of worship.
Media advocacy work has improved the quality and quantity of media reporting of family violence. The campaign has consistently featured in articles and broadcasts which help increase understanding of family violence and provide information for people seeking to get or give help.
Research and evaluation helped guide and shape the campaign.
The campaign has received national and international recognition.
It’s not OK is housed in the Social Campaigns Team at the Ministry of Social Development.
ph 0800 456 450 | 9am-11pm, 7 days a week | www.areyouok.org.nz
A list of gambling services on the Ministry of Health website are listed here.
It includes:
Gambling Helpline
Gambling Debt Helpline
Specific gambling helplines for Maori, Pasifika & Asian clients
Salvation Army
Problem Gambling Foundation of New Zealand
National freephone service offering ongoing motivational support, referrals and information for gambling problems.
Gambling Helpline is a 24 hour free-phone service that you can call to receive immediate support, as well as referral and information services for gambling problems. Our services are provided to people:
Who are, or have been gambling
Family and friends concerned about someone else's gambling, and
The general public interested in the impact gambling has in New Zealand.
As the helpline for the Government’s Choice Not Chance campaign, we are the first point of contact for many people wanting to talk about gambling problems or to receive ongoing support.
Our services are provided on a free basis throughout New Zealand by telephone counsellors who have specialist gambling problem training and experience.
When you call us we will:
Listen to you
Examine the problems or issues with you
Explore possible ways to address these issues
Assist you by working with you to determine your next steps
Give you choices around what you want to do next, such as face to face counselling, strategies that may assist you, self-help resources to work with, and information for you. We also offer self-help options on this website.
Offer continued future support.
Phone 0800 654 655 | text 8006 | www.gamblinghelpline.co.nz
Māori Gambling Helpline | 0800 654 656
Vai Lelei Pasifika Gambling Helpline | 0800 654 657
Youth Gambling Helpline "In Ya Face" | 0800 654 659
Gambling Debt Helpline | 0800 654 658
Parenting course just for Dads. Developed over 13 years ago here in Dunedin by us, this course helps Dads to be the best Dad they can be for their kids. It explores what we want from our kids and how what we do makes all the difference. On this website we continue that development and provide information and ideas to bring into your family life. Sometimes you may just need some ideas for the weekend, sometimes you may need to ask yourself some deeper questions – all of which we will provide the opportunity for you to explore. Check out what others have said, and make up your own mind.
Dunedin, Christchurch, Balclutha, Central, Invercargill, Queenstown, Wellington
www.gameonline.org.nz | costs range from $0-65 for a six week course, depending on how early you book in
This is our information site for New Zealand's gay organisations and gay-friendly services. We also include articles of particular interest to people newly exploring their sexuality.
Since Gay Line Wellington started in the year 2000, we have been providing information about being gay in Wellington that includes listings of gay and gay friendly organisations in Wellington and the surrounding provinces of New Zealand, what's on specially for GLBTI people in and around Wellington and articles of special interest to GLBTI people generally. We have also been working closely with the Rule Foundation to provide financial support for some Wellington LGBTI organisations.
Gender Minorities Aotearoa is a nationwide transgender organisation in Aotearoa New Zealand. It is run by and for transgender people; including binary and non-binary, intersex, and irawhiti takatāpui.
GMA offers information, advocacy, and wrap around support for transgender people of all ages, ethnicities, and backgrounds.
The vision of Gender Minorities Aotearoa is for all transgender people to be empowered by a full range of choices across all aspects of their lives, and to be able to participate fully in society.
We operate within the kaupapa Māori public health framework Te Pae Māhutonga, and The Ottawa Charter (1986). Our focus is peer led health and well-being. We aim to facilitate health and well-being for transgender populations, as defined by The World Health Organisation – complete physical, mental, emotional, spiritual, and social well-being.
In tough times it can be hard to know how to feel or what to do. Here we share practical tips for looking after yourself and your whānau.
And if you or a loved one could use a bit of extra help, there is support available. He waka eke noa – we're all in this together.
GrandFriends busts isolation and loneliness! We are the bridge that brings kiwis together from across the generations. By connecting families with GrandFriends, we provide a long lasting “people” solution to loneliness.
Using our years of experience we match like-minded GrandFriends, extending their support networks, so they can enjoy the special moments, share the load - all the while combating loneliness. Become a GrandFriend today, and make New Zealand a more connected and caring nation.
You've all heard the old line: "It takes a village to raise a child." It's as true now as it ever was, but society is so different these days, isn't it? Hardly anyone lives in a "village" any more, and our human ties don't work the way they did hundreds of years ago.
Whether your age group is in the grandparent, parent, single or child category, we may be able to help, so please take a look around our website.
www.grandfriends.nz | info@grandfriends.nz | https://www.grandfriends.nz/contact-us
A mutual help mental health movement that provides support to people with mental health problems. Friendship is the special key to mental health. Groups meet weekly and are open to all. Provides friendly help for people suffering from anxiety, distress, depression or any sort of emotional problems.
GROW is a non profit organisation which runs mental health programs with grant contribution support.
GROW does not charge any fees and relies on grants and private donations.
National Office phone 09 846 6869
One of the biggest issues facing young New Zealanders today is the waiting times for funded face to face counselling.
The I AM HOPE counselling funding service is designed to take the pressure off current services and give young people facing long wait times an alternative pathway.
The Gumboot Friday is not a long-term solution designed to take over from government services, rather, they should be seen as a bridge between current services and immediate need. Everyone is encouraged to seek government funded help while utilising our service.
Healthline provides a 24 hours a day, 7 days a week over-the-phone health service you can call for free health advice, information and treatment from professional healthcare providers.
This number is setup for men who feel they’re going to harm a loved one or whanau member
We’re here to support 24/7 to listen and to help
So give us a call next time you’re on the edge!
In person support available in Canterbury
https://www.hewakatapu.org.nz/services/0800-hey-bro | 0800 HeyBro (439 276) | 24/7
ICON (In Case of Online Negativity) started as an idea from one of the founding members of Sticks ‘n Stones.
Keryn wanted to create a readily accessible online version of Sticks ‘n Stones advocates that was free and relevant and would support young people to resolve online issues and understand the tools, support and services available.
Check out www.icon.org.nz for resources in these situations:
online bullying and harrassment
sending or receiving nude images
one-off issues, aggression or trolling
practical tips for your time online
Although the services will be funded by employers, there are some free resources you can access here.
It takes courage to step up and seek change.
If you're concerned your behaviour is hurting or scaring loved ones, you can find information and support here to make positive changes for you and your whānau/family. Start your journey today.
This page is for people who are thinking about changing their behaviour because they're worried about hurting or scaring someone close to them. You may be supporting a friend or family/whānau member to get help. It takes courage to be here, and we're here to support you to find the right way for you.
InsideOUT works to give rainbow young people in Aotearoa New Zealand a sense of safety and belonging in their schools and communities.
We are a national charity providing resources, information, workshops, consulting and support for anything concerning rainbow or LGBTQIA+ issues and education for schools, workplaces and community organisations.
In 2017, the Wise Group was concerned about the state of mental wellbeing support in New Zealand:
There was a massive amount of unmet need.
There were many barriers that stopped people from reaching out for help.
People were having to wait, in some cases, up to six months for professional help. Ignoring this was not an option. So, the Wise Group made a commitment to ensure every New Zealander can receive the mental wellbeing support they need, in a way that works for them.
We searched the world for an empirically supported, effective online therapy tool.
We found a world-leading tool developed by a team of clinicians and researchers from St Vincent’s Hospital, Sydney and the University of New South Wales to improve personal wellbeing and for the treatment of anxiety and depressive disorders.
The Wise Group purchased the tool and spent over a year enhancing and adapting it for the New Zealand environment and people.
Jump to 2019 and Just a Thought was born. Just a Thought offers evidence-based Cognitive Behavioural Therapy (CBT) online and is designed for people with mild-to-moderate symptoms of anxiety and depression. CBT teaches people how to control their emotions, thoughts and behaviour to improve their mental health.
Nau mai, haere mai! Welcome to free online learning to improve your mental health. Easy to use anywhere, anytime. You choose. Best of all, it works!Nau mai, haere mai! Welcome to free online learning to improve your mental health. Easy to use anywhere, anytime. You choose.
Support for anxiety & depression, with more topics to come.
Take the distress test, to find out your stress, anxiety or low mood level. Answer just a few simple questions to discover if your feelings are in a healthy range, or if you would benefit from a free course. Within seconds you’ll know your stress and mood level, and you’ll get guidance on what you can do to improve your mental health. This questionnaire, known as the 'K10', will evaluate your current level psychological stress and wellbeing.
Register at www.justathought.co.nz
Kids need two loving and supportive parents in their lives – whether the family all lives under the same roof or not. That’s where we come in.
For all sorts of reasons, dads are often not in the picture. We help dads play an active part in their kids’ lives. As well as supporting fathers, we educate the broader community about the need for dads to be involved with their children.
Our organisation began in Tauranga in 2002 and now offers services across the New Zealand. In 2019 Kidz Need Dadz merged with Father & Child Trust to combine our resources and expand our services to include support and education for new dads and advocate for fathers wellbeing.
From parenting courses, to organising events, to helping with legal advice and mentoring, we’re here to help.
Includes:
www.kidzneeddadz.org.nz | nationwide
Kidsline is New Zealand's original telephone counselling service for all kids up to 14 years of age.
You can call us free anytime 24/7, but between 4pm and 9pm your call will be answered by a Kidsline Buddy. We're specially-trained year 12 and 13 students, so we know what it's like - cause we are kids too!
Kidsline is uniquely about kids being there for other kids – they are the only national child helpline in the world where every counsellor is a secondary school student.
Their service is FREE and SAFE to talk. At Kidsline, they listen really carefully to what you've got to say. They'll support and encourage you and help you come up with the best approach to what's happening for you.
ph 0800 54 37 54 | www.kidsline.org.nz
This business.govt.nz tool helps you find information and support tailored to your needs. Pick the health and wellbeing focus for advice on feeling isolated or overwhelmed.
More information at this link.
The prostate is a gland below the bladder. It produces some of the ingredients of semen. It is usually about the shape and size of a walnut. Prostate cancer is a tumour (or growth of cells) that starts in the prostate gland.
Find out about prostate cancer symptoms.
Kupe is a decision support tool to help you or a whanau member decide if they should get a prostate cancer check.
Lifeline provide free, confidential telephone counselling 24 hours a day, 7 days a week.
ph 0800 543 354 | www.lifeline.org.nz | text HELP (4357)
Literacy Aotearoa was founded to develop, promote and deliver accessible, quality literacy services designed to ensure the peoples of Aotearoa are critically literate and able to realise their full social, cultural and economic potential.
Our core activity is delivering learning services to adults nationwide, in the community and in workplaces, assisting them to improve their literacy, numeracy and communication skills.
To ensure our work is relevant and effective we deliver training for nationally recognised tutor qualifications and professional development, conduct and publish research, develop new programmes, create resources and produce original materials, working collaboratively with the wider adult literacy sector.
Programmes are listed on this page.
More info at www.literacy.org.nz.
Advice about dating, break-ups, red flags, relationships, being queer, third culture kids, sex, communication, abuse, being single
It isn’t just about dating. It’s about all kinds of relationships, including family and friends.
We want to teach young people how to:
identify unhealthy relationships
have healthy relationships based on respect, negotiation and consent
identify inappropriate behaviour
get help if they, or someone they know, are in an unhealthy relationship
safely intervene in situations that could lead to harm.
We want to give young people the skills and knowledge to prevent the harm caused by sexual violence and dating violence.
Healthcare is a demanding profession to work in and could leave you feeling stressed and under pressure due to the responsibility felt for the wellbeing of patients.
The support we provide goes beyond protecting you against cases and claims. We’re not only here to protect your career and reputation, but your wellbeing too.
Medical Protection offers counselling to any members experiencing work-related stress, or stress that they feel could impact their practice.
Although the website says it covers sessions with Clinical Psychologists, counsellors registered with a professional body are sometimes accessible through this funding (including myself).
www.medicalprotection.org/newzealand/help-advice/counselling-service
Digital therapeutics for physical, emotional and social health. Melon combines behavior science, data and design to deliver evidence based wellness interventions supported by humans and enabled by technology.
Everything we do, we do to help people lead healthier, happier lives. We exist to deliver consumer experiences that support people to engage in their own health, and in turn, help others. Our digital platform enables health plans and health systems to provide scalable, personalized, whole-person care.
Personalised support for long term conditions including:
Metabolic syndrome
Mild to moderate mental illness
Type 2 Diabetes
Musculoskeletal disorders
Pain Management
Cancer Survivorship
www.melonhealth.com | hello@melonhealth.com | Android app | IOS app
This database lists some of the free support groups available without a referral. It is not a comprehensive listing. For more information on services in your area, please speak to your GP or contact us to see if we can help.
They include:
specialised support
peer & recovery support
family/whānau support
suicide bereavement groups
Free confidential counselling support for our whānau. If you would like free and confidential counselling support, let us know by filling in the referral form. Your referral will be matched to one of our counselling students by the practicum coordinators. The student will contact you directly to set up an initial consultation.
Free online counselling is available with counselling students from the Bachelor of Applied Counselling Degree at the Manukau Institute of Technology (MIT), based in Manukau, Auckland.
You do not have to be a student of MIT to access this free counselling.
Click here to apply, where you fill out a short questionnaire.
Mitey targets NZ children from Years 1-8 to help them build the necessary and age appropriate skills, knowledge and understanding they need to nurture their own emotional wellbeing and those of others.
The last few years have brought increased awareness of the alarming number of children experiencing mental health issues in New Zealand. Teachers know that anxious and unhappy children find it difficult to learn. If children are mentally and emotionally healthy they are better equipped to face the challenges life brings.
Mitey aligns to the NZ Curriculum and is woven into everyday teaching to spark and stimulate new learning. The reach of Mitey extends school wide from policy to staff wellbeing to community engagement to ensure that the school environment supports the learning and promotes overall wellbeing across the school and community.
Schools and teachers are not alone when they work with Mitey. A dedicated, free coach is there with you every step of the way offering guidance and ongoing professional development, ensuring Mitey is seamlessly adapted to your school's culture and context.
We can help – Mā mātou e āwhina
We connect people and whānau with their local foodbanks, help them find their way through Work and Income processes and entitlements and support people to manage their money.
Anybody can get in touch with our MoneyTalks team if they need help with day-to-day money matters like budgeting and debt management. It’s free!
www.moneytalks.co.nz | 0800 345 123 | chat | help@moneytalks.co.nz | text 4029
moodgym is like an interactive self-help book which helps you to learn and practise skills which can help to prevent and manage symptoms of depression and anxiety.
Over 1 million users worldwide
Anonymous, confidential
Secure handling of your data
Access anytime, at your own pace
Scientifically evaluated
We are a small startup, born out of a conversation in a pub.
Over the years we have gone from a local community user base, to global expansion of hundreds of thousands of users, through organic TV and press coverage, word of mouth, and recommendation by mental health charities and medical professionals.
We run MoodPanda purely for the benefit of its community, and the community crowd-funds itself through voluntary donations.
We have a techy background, and the origin of MoodPanda is in the love of exploring ways to use data for good, making people's lives easier, and making a difference to those that use it
Our headquarters are in the beautiful and creative city of Bristol, UK, surrounded by other great tech and media companies.
Narcotics Anonymous (NA) is a global organisation of recovering addicts. NA members are men and women from all walks of life for whom drugs had become a major problem, who meet regularly to help each other stay clean, and recover from the effects of addiction in their lives.
The NA programme is one of complete abstinence from all drugs, following a twelve-step programme, and regular attendance at meetings. It is based on a set of spiritual principles that are not associated with a particular religion. Although our steps call for finding and believing in a "power greater than oneself", this is a personal decision for each and every member to make. Experience of our members has shown that the spiritual principles work for all members, from the devoutly religious to the atheist and agnostic.
Phone 09 303 1449 | www.nzna.org
We’re here. Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor. Our service is completely free.
Are you feeling anxious or just need someone to talk to?
Are you feeling down or a bit overwhelmed?
Do you know someone who is feeling out-of-sorts or depressed?
Whatever it is, we’re here.
Free call or text 1737 any time.
When you phone 1737 you now have the option to talk to someone with lived experience of wairangi/mental distress who is trained to provide tautoko/support.
If that sounds like something you’d like... phone 1737 and when you do, select the ‘peer support’ option in the first stage of the call.
The 1737 Peer Support workers you’ll talk with have been there. We have experienced similar life pressures to you and can share with you how we have made things work for us.
We want to hear your story. We’ll awhi/support you to make some sense of your own experiences. We want to share what we’ve learnt. We think people who have ‘been there’ have something meaningful to share with each other.
The service is completely free and confidential.
1737 Peer Support operates a little differently from the existing 1737 counsellor support:
1737 Peer Support operates daily, but just between 2pm-10pm. (However, 1737 counsellors are still as always available 24/7).
You need to phone 1737 and talk directly to a 1737 Peer Support team member. You cannot have a text conversation with a peer support worker.
1737 Peer Support is staffed by trained peer support workers from Mind&Body. They are people with lived experience who can support others with wairangi/mental distress.
Spending time online should be a safe and positive experience for young people. That’s where Netsafe’s Youth Action Squad (YAS) comes in.
YAS is an initiative that helps students start conversations, organise projects, take the lead on activities, and bring about good change with regard to the online safety concerns that matter most.
YAS is needed because as our society adopts new technology, different issues and challenges have emerged. Some of which specifically affect young people, so this action squad is made of other young people in order to keep discussions relevant and familiar within the community.
OUTLine NZ provides a free and confidential telephone counselling service to support the gay, lesbian, bisexual, transgender & Takataapui community.
Answered by volunteers, leave a message if we can’t answer and we can call you back
Our volunteers welcome your call to discuss topics around sexuality, gender identity and diverse sex characteristics. They can help you find sources of trusted information, connection to community or peers, and medical or mental health services that welcome LGBTIQA+/Rainbow people.
All calls and callers are confidential and anonymous.
Calls are welcomed from LGBTIQA+/Rainbow people, friends and whānau, or professionals who care for them.
We also offer face-to-face counselling services by qualified counsellors in Auckland or Wellington, or via Skype. There is a cost to this service, but we can support you to apply to WINZ for these costs.
www.outline.org | ph 0800 802 437 | 10am to 9pm weekdays, 6pm – 9pm weekends
If you, or a child or young person you know is in immediate danger call the police on 111
Need to talk? We're here for you. Call freephone 0508 326 459 | lines are open 24/7, or email us at contact@ot.govt.nz | https://www.orangatamariki.govt.nz/worried-about-a-child-tell-us/
Get in touch if you think a child or young person may be unsafe or in danger of harm, suffering from ill-treatment, abuse or neglect, you’re not sure if you should be concerned, and want advice, or just to talk things through.
After 5pm and on weekends social workers are only available for emergency situations, but we still urge you to call so we can assess your needs.
We'll need some information from you when you make a report of concern:
We want you to feel safe – at home, at school and everywhere else. It's OK to feel worried sometimes, and it's good to share your problems with someone.
If something happens that makes you feel scared, tell a grown-up you trust.
They'll want to help if someone is hurting you or making you feel bad. Think about which grown-ups you trust. Maybe your mum or dad, teacher, brother or sister? You could also talk to your grandparents, your friend's mum, someone from church or your doctor.
Please talk to us if you are being hurt by an adult, one of your parents is being hurt, someone in your house has problems with drugs and alcohol.
We want to hear from you too. Call or email us anytime if you are concerned about the wellbeing of a child.
Overeaters Anonymous is a fellowship of men and women who share their experiences, strength and hope that they may solve their common problem and help others recover from eating compulsively.The only requirement for membership is a desire to stop overeating. There are no dues or fees for OA (Overeaters Anonymous) membership; we are self-supporting through our own contributions.
OA (Overeaters Anonymous) is not allied with any sect, denomination, politics, organisation or institution; does not wish to engage in any controversy; neither endorses nor opposes any causes. Our primary purpose is to recover from eating disorders and help other overeaters to recover from their overeating.
On 19 August 2020, Vaka Tautua launched a new FREE Pacific helpline for the Auckland region.
0800 OLA LELEI (0800 652 535) is a freephone service where people can talk to a trained Pacific mental health or social worker about any worries, issues or concerns they may have due to COVID-19 (coronavirus).
“We know there are people in our communities who may be feeling a bit stressed, worried or anxious because of coronavirus and the challenges they and their families are facing, and need someone to talk to. That is what 0800 OLA LELEI is for. And for us to listen, and to help and support our Pacific peoples however we can,” said Vaka Tautua Chief Executive Officer, Dr Amanda-Lanuola Dunlop.
0800 OLA LELEI will operate Monday to Friday, 8.30am to 8.30pm. All conversations are confidential. The languages offered are Cook Islands Māori, Samoan, Tongan and English. If callers need additional help and support, the Ola Lelei team will connect them to the appropriate services.
“At Vaka Tautua, we are fortunate to deliver a wide range of services for Pacific peoples across the Auckland region such as mental health, disability support, social services (family violence), older people support (elder abuse response services) and financial capability services, and so if required, we can transition callers into our services,” said Amanda.
“However, if we do not deliver a specific service, then we are able to refer the callers, with their consent, to one of our many partner organisations. Ensuring our Pacific peoples get the help and support they need is our top priority.”
0800 OLA LELEI is the first known service of its kind for Pacific peoples in New Zealand. It is supported by funding from the Ministries of Health and Social Development.
Do you need someone to talk to about what is happening in your family? Do you need help on how best to support your family?
Our counsellors offer therapy face to face, online via Zoom or via telephone counselling | call 0800 568 856 to book an appointment or read more here
Parent Help is a Wellington based charity (CC10475) that has been offering services to families since 1989. We provide help with all parenting issues from the smallest to the most serious issue of child abuse. At the heart of Parent Help are the people who work, volunteer and support the organisation.
Our volunteers
Our Helpline is staffed by skilled and committed volunteers who offer their time, experience and knowledge to respond to the myriad of issues which parents are facing in today’s environment.
The Helpline would not be possible without their generous commitment to supporting families throughout New Zealand.
https://www.parenthelp.org.nz | parenting helpline 0800 568 856 | 9am-9pm, 7 days
A parent-led group where you can find the information, guidance, advice and companionship to help you and your family safely and happily navigate your journey, knowing you are never alone.
We use ‘transgender’ and ‘gender diverse’ as umbrella terms representing people whose gender identity does not match their sex assigned at birth, acknowledging that some of our children, and people like them, may choose these terms, or others, to describe themselves. Some of our children are exploring their gender identity. We recognize a difference between this and gender expression – identity is about an inner sense of being, while expression focuses on outward appearances and perceptions.
Through our group we facilitate families’ access to good quality information, research, contacts for support services, and provide peer support. We also advocate for our families, and whanau, and our children where necessary, and we work to ensure that organisations that affect the lives of our children have policies that are affirming of their gender identity.
What unites us is a desire to do our best to support our children in their life journey, to support their natural development, and to ensure that their health, wellbeing, and quality of life are maximized.
https://www.transgenderchildren.nz/ | nzparentsoftransgenderchildren@gmail.com
When a parent goes to prison, the children left behind have an uncertain future. As well as the possibility of less family resources or a change of school or caregiver, they must also learn to live with the stigma of being the child of a person in prison.
And none of this is the fault of the child.
Pillars works with these children and their families to help them all have lives which are positive and contribute to healthy and successful futures.
We do this through programmes which range across mentoring for the children and wrap around services for the families and whanau. We work in prisons and the community and have a team of well trained, experienced staff around the country.
Pillars is committed to helping every child become the best person they choose to be in the future.
www.pillars.org.nz | programme information at this link.
Plunket is a charity and Aotearoa’s largest support service for the health and wellbeing of tamariki under-five and their whānau.
Plunket offers free health and development checks, a 24/7 parenting helpline, and a range of local services doing everything from antenatal classes to car seat installation.
www.plunket.org.nz | ph 0800 933 922
The National Poisons Centre is a 24/7 Poisons Information Service available to all New Zealanders.
The NPC maintains an accurate and up-to-date database of poisonous substances in NZ and provides professional and timely advice during poisoning incidents.
In reality, having a baby can bring huge joy & happiness but a new journey for mothers, fathers & their families begins with many highs and lows.
Sleepless nights.... crying baby.... tiredness.... responsibility.... breastfeeding problems....
A mother does not necessarily fall in love and bond with her baby immediately. Mothering is not instinctive.
Extra help & support is needed. It is OK to ask for this help & support. Mothers & fathers need “time out” from their baby.
The journey may not easy. A mother can get unwell & become sick with PND, anxiety, bipolar disorder or psychosis. This is not uncommon.
Help is available for mothers, fathers & families/whanau.
Protect Your Breath aims to breathe new understanding and energy into conversations around youth vaping – by placing rangatahi at the heart of the mahi, every step of the way.
Aotearoa has seen an increase in vaping use by rangatahi in recent years – The percentage of young people vaping daily has more than tripled between 2019 and 2021*. Over the same period daily smoking rates have decreased significantly (*ASH Year 10 Survey (2021)
why are more young people vaping?
what role does vaping play in our lives?
Where should efforts to reduce vaping-related harm begin?
Puāwaitanga means to blossom, to flourish, to break through, and is a phone and web-based service to support Kiwis to improve their emotional wellbeing – their hauora. The service is an alternative to face to face counselling for Kiwis who are struggling but face challenges in accessing traditional counselling. All our staff are trained professionals and counselling sessions are private, confidential and free.
Gives time- and resource-poor Kiwis access to professional, confidential counselling
Sessions can be held any time between 9.00am – 9.00pm (and outside these times as needed) - Puāwaitanga will ‘move mountains’ to work around your busy lives
The taringa (ear) and waha (mouth) on the other end of the phone will be empathetic, culturally sensitive and authentic
You can speak to counsellors about any issues, some of which might be low mood, anxiety, grief, addictions, relationship issues and low self-esteem.
You complete an enrolment questionnaire, choose your counsellor and book an initial appointment, all via the Puāwaitanga patient portal.
In your first appointment you will talk with the counsellor about what you would like to achieve, come up with plan on how to achieve these and discuss how many sessions you may need to attend do this.
Over the course of the programme the counsellor and you work together to identify strategies to achieve your goals and increase your wellbeing.
We recognised a need to provide support to those who may have barriers to attending traditional face to face counselling services. We launched a pilot in December 2016 for people living rurally in Canterbury, who after a referral from their GP received up to six free counselling sessions.
In 2018 we worked with service users to co-design the brand to be transparent, reliable and connected to people and nature. This focus group of service users gifted us the name Puāwaitanga and helped us to create the Puāwaitanga model through a Te Ao Māori lense.
We currently receive funding to receive referrals through the following organisations:
Canterbury District Health Board – through referral from GP.
Ministry of Social Development – self referrals for MSD clients on a Work & Income benefit.
Central PHO – through referral from GP.
Auckland University of Technology – self referrals from enrolled students.
The University of Auckland – self referrals from enrolled students.
https://puawaitanga.nz | 0800 782 999
Make 2022 the year you quit for good! We're ready to help you now. Sign up and get:
Easily order subsided nicotine patches, gum and lozenges on this website
Supportive phone calls from the friendly Quitline team
Regular text messages with helpful tips to keep you on track
A private web page where you can see the money you've saved, how long you've been smoke-free and get achievement badges
A Quitline blog account where you can share your smoke-free journey and support other people
Information relevant to your smokefree journey
Open 24/7 - you can call, text, email or do it all online
https://quit.org.nz | quit@quit.org.nz | 0800 778 778 | text 4006
National list at www.rapecrisisnz.org.nz.
Refugees as Survivors New Zealand (RASNZ) is New Zealand’s leading mental health and wellbeing service for people from refugee backgrounds living in Aotearoa.
Every day, people around the world are forced to flee their homes, families and communities in order to protect their own lives and those of their loved ones. Traumatic events can impact refugees’ health and initial settlement in New Zealand. RASNZ works to address these issues by providing holistic mental health and wellbeing support throughout each person’s journey.
Our organisation was established in 1995 as a non-denominational, politically-neutral and non-aligned not-for-profit charitable trust. We are governed by an elected Board of Trustees and funded by the Ministry of Health, philanthropic organisations and donations from individuals and the wider community.
https://rasnz.co.nz | support available at this link.
Sometimes you can do with a chat with someone who gets your issues because they've been there before.
On any normal day, we know that living and working rurally can be a challenge. Sometimes things can get a bit too much. If this might be you right now, or you are concerned for a family member or friend, call (0800 787254) for a free, confidential chat.
RSTs cover all aspects of rural agribusiness; dry stock, dairy, cropping, horticulture, forestry, poultry, and rural contracting. We support all rural people - owners, managers, staff, and contractors.
Our services are free and confidential.Rural Support Trusts have local, rural people who know from experience that severe weather, finances, relationships, and work pressures can mount up.
On top of that, we have networks and training to help with all kinds of situations, and to point you in the right direction to get through your current challenges.
Contact us any time - for a confidential chat about you, your business, the weather, your finances; or a neighbour, partner, friend, family member, or worker.
Call us on 0800 787 254 or have a look at your regional page or what we do | www.rural-support.org.nz
RYViD is an online peer support group dedicated to connecting young queer, gender diverse, takatāpui & intersex people across Aotearoa who physical groups aren’t an option for.
We welcome young people aged 13-18 to join us for a video chat every Friday from 5pm, where we’ll get to know each other, do fun accessible group activities, and support each other long-distance style!
More info on how to join the group here: https://ry.org.nz/what-we-do/find-a-group
Resilience resources are at this link.
Get in touch for paid services through the website.
Sometimes it’s hard to access services if you live rurally, but there’s a good spread of Access and Choice providers across the motu (country). Other support is also available.
www.wellbeingsupport.health.nz/available-wellbeing-support/rural-wellbeing-support
Prejudice and discrimination may mean some people are at higher risk of sexual assault and abuse.
This can be true for people who identify as, or are seen as, lesbian, gay, bisexual, takatāpui, transgender, queer, intersex, fa’afafine or asexual or people who don’t fit traditional definitions of male or female.
People causing harm could be partners, friends, family or whānau, acquaintances or strangers.
We understand that concerns about being “outed”, not believed, or made more vulnerable, can stop people seeking help.
Our specialists are non-judgemental and professional, and they can refer you to the most appropriate services for you. What you say will be confidential.
SafeMan SafeFamily are working to stop this legacy of family violence. SafeMan SafeFamily works to help Men to end the cycle of family violence by supporting them to understand their histories to then supporting Men to heal on the inside and to grow in their potential to be a SafeMan.
We know that childhood experiences of growing up in a violent home is more likely to replay the cycle of family violence. From the Man to the Child – From the Child to the Man – Victim to Perpetrator – Perpetrator to Victim
“Uncover, Discover, Recover” is a SafeMan SafeFamily peer-led programme to help men understand the roots of their behaviour and gives them the tools to manage conflict, new ways of communicating that leads to Men being violence-free.
https://safemansafefamily.org.nz | ph 0800 SAFEHELP | info@safemansafefamily.org.nz
Are you, or someone you know, concerned about the risk of getting lost or going missing when out and about in the community?
The Safer Walking Framework is an initiative delivered by Land Search and Rescue New Zealand (Land SAR). It is about supporting, educating, and reducing the risk of people that, potentially or actually, get lost or go missing due to cognitive impairment in NZ.
We estimate that over 300,000 people in New Zealand have some sort of cognitive impairment e.g. people with dementia or some autistic people. Most people with cognitive impairment are not at risk of going missing (known as wandering in the Search and Research sector). A recent survey in New Zealand indicates that about 10 – 13 % of people with cognitive impairment have a higher risk of going missing.
The good news is that you are not alone. There are many ideas and strategies that have been developed that you can introduce. These help to reduce the risk, while enabling personal freedom to live a healthy active life in the community. Strategies include social activities that help to satisfy a person’s need for walking. There are ideas to consider about the home environment to reduce the risk of a person leaving unprepared. And technology that can be introduced to aid location. There is an array of people and places you can connect with for getting help.
New Zealand Samaritans provides confidential emotional support 24/7 to those experiencing loneliness, depression, despair, distress or suicidal feelings.
Samaritans offer confidential, non-religious and non-judgemental support to anyone who may be feeling depressed, lonely, or even be contemplating suicide.
We are available 24 hours a day, 365 days a year and you don't have to be suicidal to call us.
ph 0800 726 666 | www.samaritans.org.nz
Seniorline is a national information service to help older people and their whanau navigate the health system. It is funded by all 20 District Health Boards in New Zealand. Seniorline provides information to assist older people to make decisions about staying at home, support for carers and residential care.
Seniorline is a national telephone information service for over 65s which operates Monday to Friday, 8am to 4pm. You can also make contact via post.
www.seniorline.org.nz/ | ph 0800 725 463
HELP is committed to contributing to the ending of sexual abuse and along with this, physical abuse and neglect.
Sexual violence has a high cost. Victims/survivors, perpetrators, family members, friends, acquaintances, and others are affected by sexual violence in many ways: physically, emotionally, socially, legally, financially, at school, home and work. All of us feel the impact. Both the act of and the threat of sexual violence have significant effects on many people throughout their lives.
We try to prevent sexual abuse in many ways.
www.helpauckland.org.nz | ph 0800 623 1700 (24/7)
Nau mai, haere mai! Welcome to Press Pause. We support positive change in the lives of rangatahi. Discover our resources and initiatives aimed at helping adults understand, recognise and respond to sexualised behaviour.
Concerning sexualised behaviour in the world of rangatahi can present a complex challenge. It's tied up in social norms as well as being influenced by many new areas of life our young ones are learning to navigate.
But it can be tricky for us as adults too. Often, we don't know what to say or do when we witness sexualised behaviour, sometimes leading us to overreact, or minimise harm when it occurs. With Press Pause, we aim to equip adults with the knowledge and skills to walk alongside rangatahi and respond effectively to sexualised behaviours. We support adults to help rangatahi to Press Pause on what they're watching, doing and saying to become safe, critical thinkers, who thrive in their relationships.
Press Pause has been developed by Stop, in Christchurch, NZ, in collaboration with local kura, clinicians and community services. It has been generously funded by Oranga Tamariki - Ministry for Children. It is aimed at adults in positions of responsibility who work with rangatahi in Aotearoa. On this website, you'll find information about various sexualised behaviours, guidance for recognising when they become concerning, as well as ways to respond effectively to support positive change.
Ehara taku toa i te toa takitahi. Engari he toa takitini.
My strength is not the strength of one. It is the strength of many.
We’re here for you. We’ll listen. We’ll find the support you need, and we won’t judge.
Safe to talk can help with:
contact with a trained specialist at any time, day or night, seven days a week
answers to questions about sexual harm
information about medical, emotional, and behavioural issues related to harmful experiences
explanations of what you might expect if you report to the Police
referral to specialists in your area
information for family and friends wanting to help someone
information and contact with a specialist if you are worried about your own sexually harmful thoughts or behaviour
information on or connection/referral to medical practitioners for medical care or forensic medical examination. This can happen without police involvement or while they are making up their minds about whether to contact police.
ph 0800 044 334 | text 4334 | support@safetotalk.nz | chat online www.safetotalk.nz
Multilingual crisis support line for women, particularly from Asian, African and Middle Eastern countries in violent and/or abusive situations
Shakti provides a range of services to over 40 different migrant and refugee communities through:
24-hour multilingual Crisis Call service for women in violent and/or abusive situations
Drop-in services
Case Management & Advocacy services
Refuge Services for safe accommodation for victims of violence and their children
Counselling Services & Group Therapy for women survivors of violence
Legal Advocacy Services & Legal Clinics
Family Settlement, Casework, Services for youth by youth
Positive Parenting Programmes
Social Work services including outreach work
Second Chance Life Skills Programme for women survivors of violence towards achieving empowerment and self-reliance
Youth specific projects run by youth for youth (includes intervention and family group conferencing)
Awareness and training programmes/workshops for Community Advocates/Volunteers
ph 0800 742 585 (0800 SHAKTI) | https://shaktiinternational.org
Kia ora and welcome to Shine - we are a national domestic abuse charity making homes violence free.
Our mission:
Doing what works to stop domestic abuse
How we accomplish our mission:
Support / Tautoko victims to be safe and perpetrators to change
Learn / Akoranga from our clients, research and others
Act / Whakamahia to implement change
Reflect / Maumahara on our experience and develop our practice
Share / Mahitahi what we learn with others
www.2shine.org.nz | ph 0508 744 633 | 9am-11pm, 7 days per week
SIDS and Kids is dedicated to saving the lives of babies and children during pregnancy, birth, infancy and childhood and supporting bereaved families. We deliver on our vision through world class research; evidence based education and bereavement support; and advocacy.
SIDS and Kids provides a range of safe sleeping education and support services as well as a national 24 hour sudden infant death helpline.
Services include:
Safe Sleeping Brochure distributed free of charge to District Health Boards around New Zealand
Provision of bassinettes to high risk families and communities to assist in ensuring safe sleeping practices in the home or carer environment
Regular newspaper advertorials in April and November supporting Safe Sleeping messaging
A 24 hour bereavement support helpline which is manned by health care professionals and trained peer supporters
Face to Face counselling for parents and siblings
Peer support contact in the home or office for families
24-hour sudden infant death helpline 0800 164 455 | www.sidsandkids.org.nz
Skylight is a national not-for-profit trust that enables children, young people, their families/whānau, and friends to navigate through times of trauma, loss, and grief by building resilience.
We facilitate access to expert information, education, professional services and support. We also educate, train and support professionals, agencies and individuals who assist those dealing with trauma, loss, and grief.
Our online shop has some great resources.
Free loan library at this link.
info@skylight.org.nz | ph 0800 299 100 | http://skylight.org.nz
Te Hiringa Hauora | Health Promotion Agency (Ministry of Health) has partnered with Clearhead to launch the Small Steps website. This website has been created by Clearhead and provides a digital mental health and wellbeing support platform that is accessible to everyone in Aotearoa. This means that the website can be used even when someone does not have any data or credit on their mobile phone.
Small Steps comprises of a series of free digital self-help tools, which is actually a selection of the digital tools that can be found on the Clearhead platform. These tools are designed to support people to maintain or improve their wellbeing.
Whether you’re here to maintain wellness, find relief, or get help for yourself, friends or whānau, we’re here with you, for you - he waka eke noa.
We will be constantly improving the platform as well as adding new tools so keep checking in. We’d love your feedback on what works for you.
SPARX is an online e-therapy tool provided by the University of Auckland, and funded by the Prime Minister’s Youth Mental Health Project.
SPARX is free in New Zealand.
SPARX has been proven to help young people with mild to moderate depression and anxiety. It could help you or people you know.
Download the app or find out more at www.sparx.org.nz | info video here
Sticks and Stones may break my bones, but words will never hurt me…
The truth is, words do hurt. At Sticks ‘n’ Stones, we’re a group of teenagers who have seen firsthand what words can do. We are a new generation, with a new way of communicating, and with that comes new problems. All too often we are seeing words on a screen that hurt us. Texts, Facebook, Tumblr, Ask.fm, Snapchat, there’s people on all of them taking advantage of the screen they are hidden behind. Parents can tell us to delete our accounts, teachers can block the websites at school, but the World Wide Web is a big place.
Stopping Bullying is not as simple as that.
Sticks ‘n Stones is a student led programme focused on taking positive action online to stop both bullying online or in person.
Students have an enormous amount of experience with life online and can support younger students, their parents, families and communities to better understand the benefits and pitfalls.
Authentic leadership opportunities, decision making and spokespeople roles are the heart of our project to show that teenagers have the passion, commitment and knowledge to change attitudes and behaviour.
School Action Groups from 5 Secondary schools meet fortnightly to plan on how our message can be spread. This enables groups to meet the needs of their areas in targeted ways and link in with local events and priorities.
StopNCII.org is a free tool designed to support victims of Non-Consensual Intimate Image (NCII) abuse.
The tool works by generating a hash from your intimate image(s)/video(s). Image hashing is the process of using an algorithm to assign a unique hash value to an image. Duplicate copies of the image all have the exact same hash value. For this reason, it is sometimes referred to as a ‘digital fingerprint’. StopNCII.org then shares the hash with participating companies so they can help detect and remove the images from being shared online. Learn more about the tool and participating companies.
With an over 90% removal rate, RPH has successfully removed over 200,000 individual non-consensual intimate images from the internet.
StopNCII.org is operated by the Revenge Porn Helpline which is part of SWGfL, a charity with an international reputation that believes that everyone should benefit from technology, free from harm. Founded in 2000, SWGfL works with a number of partners and stakeholders around the world to protect everyone online.
The Revenge Porn Helpline (RPH) — established in 2015 — has supported thousands of victims of non-consensual intimate image abuse. With an over 90% removal rate, RPH has successfully removed over 200,000 individual non-consensual intimate images from the internet.
Studylink may help fund some counselling for you, your partner or child if it's related to a disability or illness.
More information is available at this link, under the Health and disability section.
We are a free service that provides support and manaaki to individuals and whānau who have lost someone to suicide.
Through a brief therapeutic response our network of Providers will support our hāpori (community) in honouring their grief and letting it find a place in their adjusted future.
Aoake te Rā means ‘a new sun rises' - the emerging light being a symbol of hope as whānau adapt to their loss. Our name was gifted by Hon. Peeni Henare, Minister for Whānau Ora, Associate for Māori Health and reflects the many voices of individuals, whānau and communities who have shared their knowledge and experience in creating a service that helps people navigate life after suicide loss.
Visit our service page for more information about the service.
Provides a 24/7 confidential and free telephone counselling and support service for those who may be thinking about suicide, or for those who are concerned about friends or whanau.
This helpline is staffed by highly experienced helpline counsellors with training in suicide prevention and intervention.
ph 0508 TAUTOKO | ph 0508 828 865 | 24 hours
Any kind of death is difficult, and a death from suicide can be especially hard to cope with. It’s sudden and shocking, and may leave you with lots of questions that are difficult or impossible to answer.
The Mental Health Foundation provides information and advice to help people support themselves and each other after a suicide death. Through this website and the Mental Health Foundation's information service, we can link people directly to information about the support available, so no one has to go through suicide bereavement alone.
If you lose someone by suicide, you may experience all kinds of emotions and physical reactions to the stress you are under. You may feel you will never recover from the loss, and even feel you don’t know how you are going to carry on. Coming to terms with what has happened will take time.
There are support groups around New Zealand that can offer support and help if you need it. Visit our Suicide bereavement support groups NZ to find a group near you.
More information is on this page.
The Tākai website provides a complete parenting resource for supporters of whānau, from pregnancy to five years of age. It brings together all of the evidence-based information and resources from SKIP and Parenting Resource, wrapped up in one place.
A resource for New Zealanders who have been affected by harmful sexual behaviour.
Support related to experienced with children, youth, family/whānau, peers/colleagues, relationships, strangers.
Also resources for those who are potentially causing harm.
Over the last 5 years, a whole new porn landscape for young people has emerged… with how much porn’s out there, its easy-access, the type of porn that’s mainstream, and how it’s shaping youth sexual culture.
We’ve teamed up with some experts and put together this site for young people, their whānau, and youth professionals wanting to learn more about porn and be part of the conversation here in Aotearoa.
The Lowdown is a space created with rangatahi, for rangatahi. Find support here for your hauora, identity, culture and mental health.
Straight up answers for when life sucks.
Sometimes life’s ups and downs are more than just the usual ups and downs.
If you’re stuck feeling bad we’ll help you figure out if it could be anxiety or depression. Whatever’s going on you’ll find ideas and people who can help you get unstuck.
0800 111 757 | text 5626 | team@thelowdown.co.nz | www.thelowdown.co.nz
The aim of the Transgender Peer Support Service is to help gender-diverse young people (up to age 27) and/or their whānau, explore gender identity through accessing gender-affirming healthcare, providing information and resources, and assist in creating connection and community with other gender-diverse people.
This means we can help with things like: referrals for gender-affirming health care, attending peer-support groups, finding relevant and relatable resources, advocating at work and/or at school, finding clothes in our community wardrobe, name and gender marker changes, etc. Let us know what support you need on your gender journey and we'll do our best to make it happen!
The Vagus Centre is a new name for the Family Harmony Services as a one of the service provided by the Chinese Mental Health Consultation Service Trust. With a recent funding from the Ministry of Social Development, we are now able to provide a FREE counselling service to Chinese Individuals/ families having difficulties in relationships and parenting issues. This service is to enhance harmony within Chinese families before any family violence erupts and legal involvement.
The aims for this service are:
to enhance family relationships
to provide professional advice for the enrichment of family relationships.
to encourage the Chinese families to live harmoniously and settle happily in New Zealand.
to reduce the propensity to serious physical and psychological consequences.
The services we provide:
Assessments for individuals and families: the needs; family functioning and safety issues.
Counselling Services for individuals / couples / families (up to six sessions)
Referral to other Services when appropriate
Others:
Counselling for life crisis.
Parenting issues
Culturally appropriate clinical services for Chinese.
The Team are staffed by a group of New Zealand qualified Counsellors who are of Chinese ethnicity. Our counsellors speak fluent Mandarin and Cantonese, and are experienced and qualified in working in the NZ health and education sectors. We are also Ministry of Justice approved programmes providers under the Domestic Violence Act 1995 and working with the Ministry of Social Development initiated "It is Not Ok" anti-domestic violence Campaign since 2007.
0800 567 6666 | 09 624 4639 | info@cmh.org.nz | www.cmh.org.nz
Don’t Get Sucked In is a website encouraging teens not to pick up vaping (or smoking) in the first place, by challenging them to do the research and think critically about vaping.
The website is intended to publish and disseminate information and research about vaping products and their use. It sits within the wider body of work conducted by Asthma and Respiratory Foundation NZ to reduce the appeal of vaping (and smoking) to children and young people and promote healthy lungs.
The material that is on this website is all evidence based and reviewed by our Vaping Educational Advisory Group made up of a wide array of experts including registered health practitioners.
Victim Support has four counselling schemes for:
Family/whanau/close friends of victims of homicide
Family/whanau/close friends of victims killed by a criminal act
Victims of some serious crimes (must be a Community Services Card holder, and have exhausted all other avenues for counselling)
People affected by natural disasters including drought and events in other countries that have resulted in the loss of life
ph 0800 842 846 | www.victimsupport.org.nz
I am registered to provide Victim Support counselling in Auckland. Please contact them directly, and ask to be referred to me.
0800 What's Up is a free counselling service just for kids and teenagers.
So, if you need support or someone to talk to, give us a call – we'd love to chat.
You can call or chat online about whatever’s on your mind – no problem is too big or too small – and if you just want to have a chat and a laugh, we’re here to listen. If it’s someone else's problem, that’s cool – we can talk about that too. Whatever you want to say, you don’t need to worry about being judged or getting into trouble.
Call or text free Mon-Fri from 1pm-10pm, Sat-Sun 3pm-10pm.
ph 0800 942 8787
More info or chat online links at www.whatsup.co.nz
http://www.whatsup.co.nz/kids or http://www.whatsup.co.nz/teens
For the adults http://www.whatsup.co.nz/grown-ups
Hundreds of general practices (where you see your doctor or nurse) have new team members. They can support you and your whānau to improve your mental and physical health and wellbeing.
New general practice team members include Health Improvement Practitioners (HIPs), Health Coaches and Support Workers. Although they may have other names at your general practice.
These new team members work alongside your doctor and nurses and their services are free for enrolled patients. They help your general practice team deliver a wider range of mental wellbeing supports and tools.
Support is available without long waits, often on the same day.
Wellbeing is a spectrum and your thoughts, feelings, and behaviours can affect it.
These free services (through the Access and Choice programme) are designed as early intervention - to prevent problems from building up. So the best time to reach out is now, as soon as you start to feel that you’d like some help.
Services are tailored to you but could include help to:
improve your mood (you may be feeling down, angry, confused, exhausted)
change habits to reduce the harm of drinking or drug use
understand how what you’re doing can impact how you feel
improve your ability to cope with life’s challenges (building on your existing coping skills)
learn tools to help you sleep better and address other physical health issues that are impacting your mental wellbeing
talk about things that are bothering you – relationships, grief, loneliness, or family violence
talk through the impacts of living with long-term health conditions or a disability and make adjustments so you can live well with these challenges
increase connection to the positive supports in your life, helping you to feel less alone
get connected to services in the community.
www.wellbeingsupport.health.nz/available-wellbeing-support/wellbeing-services-in-general-practice
Free services for tāngata whaiora (a person seeking health) and whānau are delivered by Māori, for Māori, using Matauranga Māori.
www.wellbeingsupport.health.nz/available-wellbeing-support/kaupapa-maori-wellbeing-services
Pacific-led services are designed to meet the needs of Pacific aiga (families). They focus on your holistic mental wellbeing including Pacific cultural and spiritual values, beliefs, languages, and health care.
www.wellbeingsupport.health.nz/available-wellbeing-support/pacific-led-wellbeing-services
Whītiki Tauā is a FREE virtual mentoring support service. It connects you to a dedicated person who you can have regular chats with for 12 months via phone or video call.
You can join Whītiki Tauā if:
you’re 18-24 years old and on a Work and Income benefit or
you’re 18-24 years old and have come off a benefit to start work or study in the last three months or
you’re in Mana in Mahi
They’re a consistent, reliable, non-judgemental person to kōrero with, ask questions and get guidance from. You can talk to them about anything you want to - perhaps you’re feeling unsure of what direction to take or facing challenges with friends, whānau, work or life in general.
A mentor cares about you and your wellbeing, and are there for you when you need them.
Whītiki Tauā means ‘we’ve got your back’.
Grow your self-esteem and confidence
Work through tough situations
Set goals and achieve them
Work out what career or education you would like
Celebrate your successes
We’ll help you choose a mentor you’ll connect with best and help you get to know each other.
We are a women’s organisation for women and their children, here to help prevent and stop family violence in New Zealand.
If you are experiencing any form of abuse in your family or your relationship, or know someone who is, there are many ways we can help you – for free, and confidentially.
We’d love to help whether you have children or not. Women’s Refuge can:
talk to you if you’re worried about your safety in your relationship and help you make a Safety Plan
provide a safe place to go to if you need help urgently
help you stand up for your needs whether or not you are thinking about leaving.
We are an independent, bicultural community organisation and have support services designed especially for children, young people, Māori women, Pasifika women and migrant and refugee women. We also assist lesbian women, older women and women with disabilities.
You can contact us at Women’s Refuge to get help and advice about talking to friends or family members you worry are being abused emotionally, physically, sexually, spiritually or financially.
We also run training programmes for communities and organisations to help educate people about the impact of domestic violence and how to work with women and children who have experienced it.
As New Zealand’s most significant domestic violence organisation, Women’s Refuge takes a strong advocacy role by working to positively change policy and attitudes about domestic violence. We do this by lobbying the government and running public campaigns – all to help keep women and children safe.
To find out more about us check out our latest news and events, learn how you can get involved and support our work, sign up to our newsletter, or contact your local refuge. Kia kaha.
Our crisis line is 0800 REFUGE or 0800 733 843 | www.womensrefuge.org.nz | find your local refuge here
Work and Income may subsidise counselling for you if meet certain criteria. More information is here.
The form is available here for downloading, and must be signed by your GP and the counsellor you wish to see.
It is then submitted to your Case Manager at WINZ for review.
The Xero Assistance Programme is proudly brought to you by Xero and expertly run by global provider Benestar, a world leader in mental health services. Get started by following the steps at this link or free phone 0800 360 364 and use the access code XEROCUSTNZ.
Three funded sessions per household member will be provided. Currently available until June 2021, when it will be reviewed.
More information at this link.
Formerly known as Supporting Families NZ, we’re Yellow Brick Road; a national organisation that provides support for whānau who have a loved one experiencing mental health challenges.
After 40 years of experience working with people around New Zealand, we know that if the family of a loved one experiencing mental distress are correctly supported and empowered, the path they walk leads to increased wellbeing for the whole whānau.
Every day we set out to ensure they feel listened to, supported, equipped and confident to overcome the challenges they face.
We’re not just in the business of building resilience. Instead, we actively walk alongside the people we support, through all their challenges till the wellbeing of their whānau is restored. We respect all cultures and tailor our support for each individual with a range of different choices.
As well as supporting people at a deeply personal level, we work with our communities to provide effective services for their changing needs. Networking and collaborating with local Iwi providers is an important part of this.
Yellow Brick Road support, information, education and advocacy services include:
1-on-1 and group support sessions
Innovative mental health and wellbeing programmes for adults, tamariki and rangatahi
Women-specific support
Advocacy, for when whānau find it difficult to access the services they need
Family peer support groups
Suicidal distress & postvention support
Northern Region | 0800 732 825
Central North Island | 0800 555 434
South Island | 0800 876 682
More contact info https://yellowbrickroad.org.nz/contact-us/ | https://yellowbrickroad.org.nz
Youth providers will get to know you, and help find strategies that could work for you, and the challenges you're facing. Together you’ll figure out a path to positive change.
Wellbeing is a spectrum and your thoughts, feelings, and behaviours can affect it.
These free services (through the Access and Choice programme) are designed for 12–24-year-olds as early intervention - to prevent problems from building up. So the best time to reach out is now, as soon as you start to feel that you’d like some help.
www.wellbeingsupport.health.nz/available-wellbeing-support/youth-wellbeing-services
Youthline was created in 1970 and forms a collaboration of youth development organisations across the country.
Youthline works with young people, their families and those supporting young people. Our organisations are made up of volunteer and paid staff members - and we have centres based across the country.
We were established to ensure young people know where to get help and can access support when they need it. At the core of Youthline’s work is the development of leadership and personal skills in young people. We do this by involving young people; both those who seek assistance and those who wish to develop themselves.
Support is available on the phone, in person and via text.
ph 0800 376 633 | text 234 | dm on Instagram | WhatsApp 09 886 5696 | 24/7 | www.youthline.co.nz
For some New Zealanders, the cost of mobile data can be a barrier to accessing essential health & wellbeing information and digital health services.
Zero Data (www.zero.govt.nz) removes this barrier by providing free access to key health sector websites for anyone using the Spark, Skinny, One NZ, 2degrees, Warehouse Mobile, Slingshot or Orcon mobile networks.
All mobile data charges for content accessed through this portal are automatically charged back to Te Whatu Ora.
Sites include:
Kāinga Ora Homes & Communities (Housing New Zealand)
Te Kaporeihana Āwhina Hunga Whara (ACC)
Te Manatū Whakahiato Ora (Ministry of Social Development)
Te Tāhū o te Ture (Ministry of Justice)
Te Tāhuhu o te Mātauranga (Ministry of Education)
Te Tari Taiwhenua (Department of Internal Affairs)
Te Whatu Ora (Health New Zealand)
To access the funded site, go through the links at www.zero.govt.nz
Brainbuddy aims to help people addicted to porn and masturbation, so they can quit porn and rewire their brain.
Panic attacks are common and can happen anywhere - in a meeting, at the supermarket, at a party, alone at home at night or in a crowd. But there's a lack of understanding about how to cope and gain relief from what can be terrifying symptoms.
Panic attacks can be treated and your mind can be put to rest with the right tools. CalmKeeper is a way of putting those tools in your hands.
CalmKeeper provides immediate access to tools that will help you cope in a panic attack. It also helps you learn about panic. Understanding how panic works is the first step to overcoming it.
We know that people who get panic attacks gain confidence with incremental improvements in managing their situation. Because CalmKeeper is discreet, private
and can go everywhere, we think people
will feel comfort knowing that help is in their pocket or purse.
Designed by clinical psychologists, CalmKeeper is designed to work on its own, or in conjunction with therapy.
https://calmkeeperapp.com/
Feel better just by listening.
EverYellow is the fastest and easiest way to work on your mental fitness.
EverYellow is a unique tool that helps you create positive shifts in your mindset simply by listening. Listen to beautiful audio experiences that combine spoken guidance with music and sounds that re-wires your brain to become mentally fitter and stronger.
Our narrators are all people who have experienced struggles with mental health and are now helping people just like you.
Everyone is unique. That’s why we give you the content that’s right for you. We’ve recorded thousands of messages for all kinds of situations.
By ‘checking-in’ regularly, you can be assured of always having the right content for your unique situation.
The FEEL app shows you how to safely share your feelings, bring about balance, understand yourself, and helps you create a community of people you care about and trust.
In this day and age communities that care for each other are more important than ever before.
Feel is a Humanitarian Social Network it measures a person’s emotional wellbeing in the present moment and over time and creates awareness for not only yourself but your trusted community of close friends and family.
Feel will help you understand your feelings, your emotions while creating awareness with the people you trust.
As you use Feel you’ll begin to notice patterns of behavior. Feel will help you assess your life as it is now and help you recognise continued patterns of behaviour, patterns that you can improve, to bring about change and bring about balance.
Create your community of people anywhere in the world, share how you feel and be there for one another when needed most.
Feel enables and empowers a responsive support network in a way that was never possible before.
This app is designed to equip individuals struggling with compulsive porn use – young and old – with tools, education and a community to assist them.
The Groov app gives you the tools to make small daily steps that create big changes for your daily wellbeing.
The app is available at this link.
Welcome to innerBoy. A free men's mental health APP with a guided support program where I facilitate connection to your innerBoy. Here, I treat this like a school of healing for innerBoys.
This is where we learn new ways of how now to make sense of our inner world which always impacts our outer world in many ways.
An ‘innerBoy’ is the subconscious version of us. We can’t see him, but he holds all our old experiences, specifically the traumatic experiences that made a big impact on your life. This is what your innerBoy is made of. He is too often ‘stuck’ in those experiences, having not received the proper support or validation when traumatic events occurred, so always remains on high alert to warn us now of things that trigger or remind him of his old pain. That’s when he might lash out in childish ways or shut down. He doesn’t know how else to regulate his feelings because he wasn’t prepared for what took place in the past and no one helped him make sense of it at the time, so he’s been in survival mode ever since.
Inner child work has been an important tool for me that taught me how to heal and understand my childhood traumatic experiences better. I practice this in my life as I need to and it has been a transformative part of my own life.
Talofa! Kia Ora tāne ma, nau mai ki innerBoy. Welcome!
I’m so grateful you are here, please allow me to introduce myself;
Ko Mataio ahau. I am a father of three, husband, speaker, author, business owner, barber and a huge advocate for the promotion of mental well-being, emotional literacy and the prevention of family violence.
It’s a calling and passion of mine to encourage and support men to break cycles of intergenerational trauma and abuse, to access their right to intergenerational healing.
This sacred work of journeying with men is an extension of my own lived experience, after a childhood filled with trauma, domestic violence and sexual abuse.
Innerboy was birthed out of a desire to make real tools and solutions for men’s healing available and accessible for all, because I truly believe that when we disrupt dysfunctional patterns and heal ourselves we create healing for our children and our family line too.
You can also hear more about my story and how my work started by watching my TEDx Talk.
Fa’afetai tele lava,
Matt
Digital therapeutics for physical, emotional and social health. Melon combines behavior science, data and design to deliver evidence based wellness interventions supported by humans and enabled by technology.
Everything we do, we do to help people lead healthier, happier lives. We exist to deliver consumer experiences that support people to engage in their own health, and in turn, help others. Our digital platform enables health plans and health systems to provide scalable, personalized, whole-person care.
Personalised support for long term conditions including:
Metabolic syndrome
Mild to moderate mental illness
Type 2 Diabetes
Musculoskeletal disorders
Pain Management
Cancer Survivorship
www.melonhealth.com | hello@melonhealth.com | Android app | IOS app
We are a small startup, born out of a conversation in a pub.
Over the years we have gone from a local community user base, to global expansion of hundreds of thousands of users, through organic TV and press coverage, word of mouth, and recommendation by mental health charities and medical professionals.
We run MoodPanda purely for the benefit of its community, and the community crowd-funds itself through voluntary donations.
We have a techy background, and the origin of MoodPanda is in the love of exploring ways to use data for good, making people's lives easier, and making a difference to those that use it
Our headquarters are in the beautiful and creative city of Bristol, UK, surrounded by other great tech and media companies.
Lift your mood.
Clean your teeth, wash your face, measure your mood. A daily must-do.
Track your ups and downs on a graph to understand what gets to you.
Share your scores with trusted friends so they can support you. Everybody needs a buddy.
It only takes a couple of minutes.
We exist to help people to positively manage their moods. You can contribute by taking the test, sharing your experience on the blog or contributing funds so we can keep it free for all who need it.
Using SafeSurfer, you can block pornography on your iPhone or iPad. It runs silently in the background and blocks adult content on all major browsers.
This app is designed to help you quit porn through developing discipline, keeping track of mistakes so that you can fix them and kickstarting your willpower.
Overcome life’s lows with your Village
Feeling stressed, anxious or struggling with the ups and downs?
Village helps you check in and kōrero (talk) with people you trust, so you don’t have to go it alone.
Village is an evidence-based app that supports rangatahi (young people) going through tough times to have safe, guided conversations with people they trust.
Talking about your feelings can be scary. Village makes it easier.
Add up to five whānau (family) members or friends to your Village.
Use interactive questions to help you shift messy emotions into simple messages.
Receive personalised tips designed to support you on your journey through the lows.
Studies show that you are more likely to overcome challenges in life when you have the support of friends and whānau.
Clinically recommended by Starship hospital experts.
Co-designed with young people and whānau.
Proven to be supportive, effective and safe during a University of Auckland trial.