Free (funded) help in Auckland & Aotearoa

There is limited funded counselling available in Auckland and throughout New Zealand.

Suzi can provide funded (free to you) counselling through the five EAP programmes listed below; Air New Zealand Injury Management, Cerebral Palsy Society, Medical Protection Society, Royal Commission for Abuse in State Care, Victim Support, WINZ & Xero Assistance Programme

If you don't qualify for one of the funded options, you may wish to explore the list below.

If you know of other programmes that would be useful here, please contact me.

For information on paid support, check out this page.

For information on subsidised counselling available through newly graduated and student counsellors, please click here.

This page has an extensive list of mental health services available in New Zealand.

Below are numbers to call (and text) to get help as soon as the service can respond. Click the down arrow to expand the list.

Helplines in Aotearoa (please expand this list to view them)

  • AIDS Foundation | 0800 802 437 | available 24/7

  • Alcohol Drug Helpline| 0800 787 797

  • Alcohol Drug Helpline for Māori| 0800 797 798 | available 24/7

  • Alcohol Drug Helpline for Pasifika | 0800 787 799 | text 8681 | 24/7

  • Alcohol Drug Helpline for Youth | 0800 787 984 | available 24/7 | free text 8681

  • Alcoholics Anonymous | 0800 229 6757

  • Alcohol Hotline | 0800 787 797

  • Anxiety Helpline | 0800 269 4389 | 24/7

  • Are you OK? Family violence help | 0800 456 450

  • Barnados | 0800 227 627

  • Casper Suicide Prevention | 0508 227 737

  • Child Abuse Prevention Helpline | 0800 568 856

  • Depression Helpline | 0800 111 757 | available 24/7

  • Earthquake Support Line | 0800 777 846 | available 24/7

  • Elder Abuse Helpline | 0800 326 6865

  • Family Violence Information Line | 0800 456 450 | 9am-11pm, 7 days a week

  • Gambling Helpline Service | 0800 654 655 | text 8006 | available 24/7

  • Gambling Helpline for Māori | 0800 654 656

  • Gambling Helpline for Vai Lelei Pasifika | 0800 654 657

  • Gambling Helpline for Youth "In Ya Face" | 0800 654 659

  • Gambling Debt Helpline | 0800 654 658

  • Hey Bro | 0800 439 276 | available 24/7

  • Infant Death (sudden) 24-hour helpline | 0800 164 455

  • Kidsline | Telephone counselling for kids up to 14 years (24/7) | 0800 54 37 54

  • Lifeline | 0800 543 354 | available 24/7

  • Mental Health Crisis Team & other options | find your number here

  • MoneyTalks | free budgeting & financial advice | 0800 345 123

  • Mosaic | ​0800 942 294 | 24/7 | greater Wellington region

  • Oranga Tamariki | 0508 326 459 | available 24/7

  • Need to Talk? | call or text 1737 | 0800 1737 1737

  • Outline | 0800 802 437 | gay, lesbian, transgender support

  • Pacific Helpline | 0800 OLA LELEI (0800 652 535) | Mon-Fri 8.30am-8.30pm

  • Parent Helpline | 0800 568 856 | 9am-9pm | 7 days

  • Plunket | 0800 933 922 | available 24/7

  • Rainbow Youth | 09 376 4155 | 10am-5pm, Mon-Fri

  • Rape Crisis | 0800 883 300

  • Rural Support | 0800 787 254

  • Reach Out Canterbury | 0800 2848 266 | available 24/7

  • Safe Man, Safe Family | 0800SAFEHELP

  • Samaritans | 0800 726 666 | available 24/7

  • Senior Line | 0800 725 463 Mon-Fri 8am-4pm

  • Sexual Assault/Abuse Help | 0800 623 1700 | available 24/7

  • Sexual Harm Helpline/Safe to Talk | 0800 044 334 | text 4334, chat online | available 24/7

  • Sexual Violence in Canterbury | whanau crisis line 0800 222 042 | available 24/7

  • Shakti | multi lingual crisisline 0800 SHAKTI (0800 742 584) | available 24/7

  • Shine | 0508 744 633 | 9am-11pm | 7 days

  • Suicide Crisis Helpline | 0508 828 865 | available 24/7

  • The Lowdown | 0800 111 757 | free text 5626 | available 24/7

  • What's Up (age 5-18) | 0800 WHATSUP (0800 942 878) | available 1pm-1am daily

  • Women's Refuge | 0800 REFUGE or 0800 733 843 | available 24/7

  • Youthline (under 25) | 0800 376 633 | text 234 (free) | chat online 7pm-11pm

Below are more details on funded services available around Auckland and Aotearoa. Click the down arrows to access more detail.

Suzi can provide funded counselling through the following pathways:

Additional information is in the list below.


aDapt Family Solutions | North Shore, Rodney, Waitakere, Auckland

  • Accredited Oranga Tamariki provider, offering specialised mobile parenting and family developing program. Delivered to families in their home to suit their schedule.

  • Topics include:

    • Behaviour management for children

    • stress management

    • self-care

    • co parenting

    • family organisation and routines.

  • High level of flexibility including evenings and weekends. Respects and considers the culture, values and uniqueness of families.

  • Working collaboratively with our clients and creating a family development plan - we start by listening. The information provided by referrers and clients provides us with the foundation for building a plan. After the initial assessment with our client we start to develop some goals. With a starting point for the plan we are able to add to these goals throughout the program. There are many topics that families want to talk about. You will see a number of our standard family development topics listed below, this is just a small snapshot and we build a customised plan for each client focusing on the points that are relevant to their unique situation. It is not just about parenting, it is about the myriad of challenges faced by families that collectively contribute to outcomes.

Affinity Services/Kāhui Tū Kaha | Counties Manukau & Waitemata District Health Board areas

  • Affinity provides support to people with mental illness in the community. If you live in the Auckland, Counties Manukau or Waitemata District Health Board areas you can access a range of free services provided you meet the necessary criteria for referral.

  • Youth respite services are available for ages 13–24.

  • Adult services include:

    • adult crisis respite

    • family/whanau support

    • flexible community living support

    • Kaupapa Maori support

    • maternal mental health (including respite)

    • occupational therapy

    • peer support

    • support for community involvement; and

    • supported employment.

  • ph 09 531 4040 |

Antara Free Natural Health Clinic | Te Atatu Peninsula

  • The Antara Free Natural Health Clinic is for those people in the community who cannot afford to pay for natural health care. The therapists are qualified practitioners who, along with the receptionists, work at the clinic from a half to a full day per week. They receive no payment for their time.

  • The clinic is able to help people with the following problems:

    • Back and shoulder complaints

    • Pain

    • Allergies

    • Asthma

    • Stress & anxiety

    • Arthritis

    • Repetitive strain injury

    • Behavioural problems

    • Conflict resolution & decision making

    • And many more!

  • ph 09 834 7987 | |

  • Are you a Kiwi male who has experienced trauma or sexual abuse?

  • If you or someone you love has been impacted by sexual abuse, we want you to know that you can reach out to us anytime you need us. We are here for you when you are ready.

  • We are here to support you, to assist you and your loved ones to heal from the harm of male sexual abuse or assault.

  • Our support services are free of charge.

  • You might be feeling like a victim, but you can feel like a survivor too.

  • | ph 09 378 8812

CARE Waitakere Trust | West Auckland

  • CARE Waitakere Trust has a team of passionate professional Counsellors, Budget Advisors and a Family Support Worker working to provide services that effectively address disadvantage and promote community well-being. Free budgeting, advocacy and family support services are available, as well as affordable counselling and therapy groups for children, adolescents and adults.

  • Counselling available in Massey & Te Atatu.

  • Budgeting help in Te Atatu or at home.

  • Free family support in Te Atatu.

  • Free food assistance in Te Atatu and wider West Auckland.


De Paul House | emergency residential accommodation, social work and counselling support | North Shore, Auckland

  • De Paul House provides emergency residential accommodation, social work and counselling support. To be eligible for services clients must have dependent children, NZ residency or permanent residence for 2 years or more. Entry to all services is based on a needs assessment.

  • De Paul House provides housing and support services for homeless families. Our service aims to keep families united in a safe and dignified environment, and help them address the issues that have led to them being homeless. Families set goals with the assistance of the support team. These goals commonly include housing, budgeting and a compulsory savings programme.

  • Participation in our life skills classes is also a key part of our programme, as is enrolment of children in our playgroup.

  • School aged children benefit from our after school homework centre. This range of services offers support for the entire family and enables them to become independent, confident and resilient.


Family Action | North Shore, Rodney, Waitakere, Auckland

  • Family Action now offers the ChangeWorks programmes and also a range of services for those who have experienced abuse, trauma, family and sexual violence. Including counselling, outreach, women’s refuge and youth programmes.


Family Action provides counselling for those affected by family and sexual violence, abuse, or trauma. You and your family’s needs are our primary concern. We have an open referrals system. You are welcome to call our client liaison staff, who can discuss your needs with you. We offer :

  • Counselling

  • Expressive therapies

  • Family work

  • Ministry of Justice funded Family Violence programmes

  • Crisis Support

  • Psychology

  • Psychotherapy

  • Child Therapy

  • Art Therapy

  • Groups

  • ACC sensitive claims counselling (in the West Auckland, North Shore, Central Auckland and Waiheke areas)

We offer groups for women who wish to move away from the cycle of violence, “Women in Action – Wahine Toa” , for youth and children who have experience or witnessed abuse, “Youth in Action – Rangitahi Toa” and “Children in Action – Tamariki Toa”.

We offer a safe, confidential and empowering service. Our professional team are all qualified counsellors, psychotherapists, art therapists and psychologists. We are approved by ACC, Ministry of Justice and CYF. We are partly funded by the government and any additional costs are negotiable.


Family Action Outreach and Refuge supports all people in crisis who are experiencing family violence. Family Action provides a caring and confidential place where you can talk about issues in your relationship and the violence or abuse that you are experience or have experienced. No appointment needed.

Your needs and wishes will always be respected by us. The care and safety of you and your children is our priority.

We can provide:

  • A safe place where you can explore your options

  • Refuge (also for those outside of West Auckland)

  • Safety plans and options

  • Crisis counselling and intervention services

  • Information about protection and custody issues

  • Support with your Victim Impact Statement

  • Court Advocacy

  • Referral to relevant services

  • Ongoing support

  • Telephone support and advice

Who are we?

Our clinical team of staff are made up of qualified and experienced social workers, psychologists, counsellors, psychotherapists and art therapists. They are skilled in working to help adults, youth, children and families who have experienced domestic or sexual violence. They are assisted by our administration team who will help clients to access the right services.

CEO-Michelle has 25 years’ experience in the health and social service sector as a practitioner and in management.

She is passionate about making sure that clients get the very best service and are able to make the most of opportunities that become available to gain healthy rewarding and safe lives. Family Action encourages people, children, families and young people to achieve their potential and Michelle is proud to be a part of that work.

The agency is supported by a skilled and passionate governance committee. Their role is to ensure that the charity complies with all of its legal and regulatory requirements and that the charities governance is of the highest possible standard. The committee includes, Councillor Linda Cooper, Verle Cahill, John Ballard, Hinemoa Key, Jo Silcock, Rachel Morriss- Jarvis.

Grief Centre | funded help for 15-24 year olds

  • Are you in need of support? If you or anyone you know are suffering from any form of loss, we can help you.

  • We have free counselling sessions for Auckland youth/rangatahi. Initially 3-4 sessions are available.

  • Call 0800 331 333 to make an appointment or email

Hearts & Minds | Auckland North/Waitakere/Rodney/Greater Auckland

  • Hearts & Minds is a primary mental health provider/community development organisation with a focus on mental wellbeing, community wellbeing and diversity. Underpinning our core focus is the desire to support better outcomes for all. Our services have been designed to meet diverse needs. Whilst our services are targeted to Auckland North, Waitakere and Rodney we deliver our training and mentoring across greater Auckland.

  • Our Support Services Directory is updated regularly and contains over 400 support services you might need to create strong, healthy communities through your family or whanau, organisations and groups. It also includes a second directory dedicated to Migrant & Refugees support services.

  • Hard copies of the directory can be purchased by clicking here or by calling 09 441 8989.

  • To access the directory online, click here.

Kindred Family Services | formerly Helensville Women & Family Centre (HWFC)

Mahi Marumaru | recovery from alcohol & drug related issues within Counties Manukau District Health Board area

  • Mahi Marumaru is a mobile peer service supporting people to recover from alcohol and other drug-related issues. The English translation for Mahi Marumaru is ‘many people working together’. All Peer Support Workers have their own lived experience of addiction and personal journey of recovery.

  • Anyone aged 18-65 living in the Counties Manukau District Health Board area is eligible for this service. We prefer self-referrals but will accept introductions from clinicians, other services and family.

  • Contact Mahi Marumaru’s Team Manager for more information | nichol’ |ph 09 263 5923 | | Facebook page

North Shore Women's Centre | Auckland

  • Celebrating and Strengthening Women since 1987 .

  • The North Shore Women’s Centre is the Shore’s only Centre run by women for women.

  • North Shore Women's Centre provides essential support services for women. These services include a free legal clinic, counselling, social work, information and referral.

  • A range of courses are held here at the Centre.

  • | 09 444 4618 | Glenfield, Auckland

Peer Talk | Mental Health Support for those living in the Counties Manukau District Health Board area

  • Peer Talk is a service that connects people in need of mental health support with Peer Support Workers over the phone. It is one of a number of helpline services that constitute the National Telehealth Service. It is run in collaboration with Homecare Medical. They provide all the facilities of the call centre whilst we provide Peer Support Workers to man the phones. These staff are also part of the Reach Out Peer Support Service. Peer Talk is an effective way to overcome some of the barriers that make it difficult for people to access mental health care, namely distance and cost. This free phone-based counselling service makes it easier for those in need to get help.

  • Peer Talk is available to everyone in the Counties Manukau District Health Board area

  • | Mon-Fri | 5pm to midnight | 0800 234 432 | 0800 234 432 | 0800 234 432 |

PolyEmp | connecting employers who want to engage a more diverse and inclusive workforce with young disabled job seekers

  • We know that getting a job is important for people with a learning disability but finding and keeping a job can be difficult to do on your own. We will support you to have the same chance to get jobs as any one else and will provide you with an employment advisor who will meet with you on a regular basis and provide tailored help to prepare you for work.

  • PolyEmp is a charitable trust whose purpose is to support young people with learning disabilities towards their goal of sustainable employment. We currently work in partnership with the Employment Skills Courses at Unitec and Manukau Institute of Technology (MIT).

  • Our work is founded in the belief that all people have the right to contribute to society through equal employment opportunities.

  • PolyEmp came into being 25 years ago when a group of tutors, families and support services saw that this particular group of people were falling through the cracks. When they had completed the course, although they had the skills and motivation to be employed, there was no support available to support them with their career goals and aspirations.

  • PolyEmp is fortunate to have a Board of Trustees from professional backgrounds and those with a lived experience of learning disability as family members. They guide and support our Mission and Vision.

  • PolyEmp has one office based in MIT in South Auckland and one office at Unitec in Central Auckland. Our staff group comprises of a group of passionate experienced people who are committed to ensuring the very best outcomes for both employers and the young people we serve.

  • |

Puna Whakata | respite and treatment residential service | Auckland

  • Puna Whakataa is a 10-bed, Alcohol and Other Drug (AOD) respite and treatment residential service in partnership with The Salvation Army. We provide management and peer support work and The Salvation Army provide the clinicians. The English translation is ‘the spring of rest and respite’ meaning an environment created for treatment and respite.

  • The service is open to those who are currently engaged with a publicly funded specialist AOD service and offers up to 14 days respite to assist guests get themselves back on track while keeping connected to their community.

  • | 09 266 2702 | David Cutten |

Piri Pono| for those experiencing extreme mental distress who have been assessed by the Rodney Adult Mental Health Service

  • Piri Pono is a 5-bed residential, acute alternative to hospitalisation. Peer-led, it is staffed with both nurses and support workers, making it a rare and special combination. Piri Pono in English means to be loyal, faithful and devoted — an allegiance. The name reflects our practice — a respite home that encourages people to pull together with a focus on independent living and building relationships.

  • Piri Pono is available to those experiencing extreme mental distress who have been assessed by the Rodney Adult Mental Health Services. Guests are able to stay for up to 10 days in a homelike, personalised environment with a holistic approach to wellness.

  • | 09 426 7404 | |

RainbowYOUTH | Help young queer & gender diverse people up to age 28 | in person Auckland; other help nationally

  • RainbowYOUTH is a charitable organisation that was established in 1989. RainbowYOUTH is here to work with queer, gender diverse and intersex youth as well as their wider communities to ensure that Aotearoa is a place where all young people can thrive.

  • At RainbowYOUTH, we’re about fostering safe, inclusive, accepting and diverse environments that are family friendly. We are drug, smoke and alcohol free.

  • Our motto is “know who you are, be who you are”. Tīwhanawhana Trust have gifted us a version of our motto in te reo Māori: “Whāia tō ake ngākaunui, i te pono, i te mārama”. Simply translated, it means: “follow your desires with truth and clarity”.

  • ​We provide information, referral, peer-support, education, professional development & a drop-in centre.

  • Get in touch | | 09 376 4155​ |

  • Drop-in centre locations: Auckland, Tauranga, Taranaki

  • Our online chat support is available for any person in Aotearoa (aged 13-27) who is looking for guidance, support, or advice around sexuality, gender identity, and intersex status. You can chat to one of our support workers between 2-4pm Monday-Friday, anonymously & confidentially. More information is at this link.

  • We're stoked to be able to provide free counselling at the Auckland drop-in centre. We have two Counselling students available on Tuesdays, Thursdays and Fridays. To book in, email or drop in when they're here to meet them!

Reach Out | for those utilising Waitemata Adult Mental Health Services in the North Shore or Rodney districts

  • Reach Out Peer Support is a mobile service supporting people in their recovery from mental health issues. All the team have their own personal experiences of mental health trauma and recovery.

  • We work in partnership with those accessing the service to explore ways that will facilitate individual recovery.

  • We build a connection and some trust, and get the chance to collaboratively build a plan. We don’t want to spend time doing assessments, we want to focus on getting to know each other.

  • Recovery starts with hope…even the slightest glimmer! Recovery in Peer Support comes through seeing ourselves as people, rather than as ‘mental health patients’. It’s about building relationships where new information and knowledge can emerge and where each person can start moving towards the life they choose.

  • Anyone currently using Waitemata Adult Mental Health Services in the North Shore or Rodney districts can request Peer Support. Reach Out does not take referrals from clinicians but rather from a Peer self-referring to us.

  • |

Respect (formerly North Harbour Living Without Violence) | Takapuna, Auckland

  • Respect (formerly known as North Harbour Living Without Violence) is a community organisation based in Takapuna, Auckland, New Zealand. Our main purpose is to facilitate respectful relationships. We do this by:

      1. Offering perpetrators of violence education programmes (both in groups and individually). These programmes help them stop their use of violence and abuse and to have respectful, equal relationships.

      2. Offering victims of abuse and/or violence support and education programmes (both in groups and individually). These programmes help people to recognise the signs (and effects) of abuse and violence and to live lives free of abuse and violence.

      3. Helping children and teenagers who have experienced abuse and/or violence to deal with the effects of this violence in healthy ways.

  • Respect is committed to the ongoing provision of high-quality domestic violence services. We emphasise the right of all people to live lives free from violence and abuse in all its forms.

  • Programme for men, women, children & teenagers and family work are at this link.

  • | ph 09 489 3770

Auckland Sex and Love Addicts Anonymous

  • Are relationships a problem?

  • Is your sexual behaviour a problem?

  • Are you withdrawn and isolated?

  • We provide a supportive environment for men and women struggling with compulsive sexual and emotional behaviour. Sex and love addiction is an obsessive/compulsive pattern, either sexual or emotional (or both), in which relationships or sexual activities have become increasingly destructive to career, family and self respect.

  • SLAA (Sex and Love Addicts Anonymous) uses a 12-step, 12-tradition programme based on the model pioneered by Alcoholics Anonymous (AA).

  • ph 09 377 1800 | |

Sexual Assault & Abuse Help within Counties Manukau | Counselling Services Centre

  • To support and empower people who experience trauma. We do this by providing a professional and culturally appropriate crisis response service, social work support, ACC accredited and other counselling services within a safe, supportive and respectful environment.

  • CSC is committed to The Treaty of Waitangi and its Principles of Partnership, Protection and Participation. Our support of clients is informed by Te Whare Tapa Wha, a holistic health & wellness model of practice.

  • 24/7 free & confidential crisis response service for anyone affected by sexual assault or abuse.

  • ph 09 277 9324 | |

Strive Community Trust | Auckland

TalkLink | providing eligible clients with the ability to communicate

  • The TalkLink Trust has been operating since 1991. Our team are passionate about breaking down the barriers to communication and participation. We do this by providing Assistive Technology tools and strategies. The TalkLink team are specialists in the area of Communication Assistive Technology/Augmentative and Alternative Communication (AAC). AAC tools and strategies are used to supplement or replace speech or writing for those with impairments in the production or comprehension of spoken or written language.

  • In the context of the services provided by the TalkLink Trust, Assistive Technology also includes options for supporting learning and for controlling the environment.

  • The TalkLink team consists of speech-language therapists, occupational therapists, teachers and technicians. We partner with disabled people, their families and whānau, as well as their support teams to provide services throughout New Zealand, and usually travel to meet our clients in a location chosen by them.

  • The TalkLink Trust has contracts with the Ministry of Health and ACC, which allows TalkLink to offer free services to eligible clients.


Togetherall | an online peer support forum focused on supporting and enhancing both mental and physical health | funded in the Auckland District Health Board area

  • Free in the Auckland District Health Board area.

  • Togetherall is an online peer support forum focused on supporting and enhancing both mental and physical health.

  • In 2008, stigma around mental health was widespread and there was a complete lack of safe, judgement-free spaces to talk about depression and anxiety. We started with the idea of combining emerging online forums where people supported one another and clinical support, and shortly expanded our service to include creative tools, courses and web-based therapy. Over a decade later, we have a vibrant community and an extensive clinical team to provide much needed 24 hour support to expanding populations. We are backed by Impact Ventures UK, the pioneering investment fund that enables purpose-driven businesses to scale and achieve their potential.

  • The site offers an anonymous safe environment for members aged 16 years and above to share their thoughts and concerns to gain support, and in turn, support others through the offering of personal insights and experience.

  • Togetherall is available to members 24 hours a day, 365 days of the year. Its membership base spans the United Kingdom, New Zealand and Canada, with a separate website available exclusively for the United States of America. UK-based members of Togetherall have access to LiveTherapy, which is a component of the website that connects therapists and members to online live counselling sessions, using both camera and audio.

  • What is Togetherall?

    1. An anonymous community where members can support each other

    2. Access 24 hours a day, 365 days a year

    3. Trained professionals available 24/7 to keep the community safe

    4. Self-assessments & recommended resources

    5. Creative tools to help express how you’re feeling

    6. Wide range of self-guided courses to do at your own pace

  • On "the Wall" members communicate to one another via public or private Talkabouts, which essentially reflects an email styled messaging or forum system.

  • Join at this link. More info at

Tu Wahine Trust | Kaupapa Maori counselling, therapy and support for survivors of sexual harm (mahi tukino) and violence within whanau | Te Atatu

Tu Wahine Trust is made up of both Maori and mainstream qualified professionals whose approach is informed by the Maori world view and applied in a contemporary context. We provide services for victims of all forms of violence and abuse within the whanau including specialist mahi tukino/sexual harm services where the victim/survivor has experienced mahi tukino within the whanau, in other relationships, and stranger sexual harm.

Tu Wahine Trust provide:

  • Korero Awhina (counselling, therapy and support) in a safe-space by qualified kai mahi, centres around the strengths of individual victims/survivors and their whanau who have been affected by mahi tukino/sexual harm, both separately or as agreed by the survivor.

  • Education and Awareness in relation to the impact of mahi tukino on the individual and whanau and ways of restoring and building Mana Wahine, Tu Wahine, Tutangata, which has been diminshed due to mahi tukino.

  • Advocate on behalf of individuals and whanau to ensure opportunities for tamariki, wahine and whanau affected by mahi tukino are accessible.

  • Primary prevention for Maori through Maori media - Radio Waatea's weekly programme encourages individuals and whanau to start conversations about mahi tukino. Development and dissemination of resources such as whakatauki, purakau and waiata with messages of well-being that lead to the elimination of mahi tukino and acts as signposts to what and how this is achieved.

  • Support victims and whanau to achieve living life free from mahi tukino.

Other services:

  • Korero Awhina for victims of all forms of violence and abuse within the whanau.

  • Programmes for tamariki/rangitahi and whanau that encourage safety planning, behaviour change, personal growth and relaionship building.

  • Programmes for wahine and whanau which asist them to co-construct a cultural healing pathway that best suits their needs.

All services are FREE.

How to access:

  • Call (09) 838 8700 or drop in and see us.

  • If you are an agency wishing to refer someone, please request a referral form.

  • We are always happy to talk by phone if you have any questions.

Bay of Plenty

Male Survivors Bay of Plenty | sexual abuse support | Tauranga

  • Are you a Kiwi male who has experienced sexual abuse? You are not alone.

  • 1 in 6 New Zealand males experience sexual abuse as young people.

  • You have chosen the right place to begin your recovery journey. We can help you reclaim the life that was stolen from you.

  • We are here to help you. Male Survivors Bay of Plenty is a registered charitable trust established to support male survivors of trauma and sexual abuse. We provide peer support, counselling and social services throughout the Bay of Plenty. We are a member organisation of Male Survivors Aotearoa.

  • Confidential listening and care. One-on-one and peer group support. Referrals for specialist support. Workshops and much more.

  • We have various support resources available for you to download, with governance and operational policies.


Tautoko Mai | sexual harm support 24/7 | Tauranga

  • Nau mai, haere mai. Welcome to Tautoko Mai Sexual Harm Support. We are glad you found us.

  • We support everyone affected by sexual harm.

  • We offer free, 24-hour sexual harm support services.

  • | ph 0800 227 233 (0800 2B SAFE) | | Facebook

North Island

Family Works Northern | North Island

  • Family Works Northern is a professional, not-for-profit organisation that’s here to support families in every way we can. We’re part of Presbyterian Support Northern, a charitable social services provider that’s been around for more than 130 years. We’re passionate about strengthening New Zealand families as they face life’s challenges.

  • Through counselling and social work in communities and schools throughout the upper North Island (from Northland to Turangi), we champion the causes of children/tamariki in our communities and support them and their families/whānau to flourish. We wholeheartedly believe that:

  • children should feel safe, loved and cared for

  • families can be restored and empowered

  • communities can be places of compassion and support

  • New Zealand can become the best place to raise children.

WellStop | preventing sexual abuse | Hawkes's Bay, Gisborne/Wairoa, Ruapehu, Palmerston North/Manawatu/Tararua, Whanganui/Rangitikei, Wairarapa, Horowhenua, Wellington

  • WellStop is a community-based organisation that aims to prevent sexual abuse.

  • Our ambition is of communities free from harmful sexual behaviour. We work proactively with clients and partners in the community to achieve this ambition.

  • Whiria te tangata means "weave, or bring together, the people".

  • Will you weave your knowledge and skills with ours to create abuse-free, protective, respectful and connected communities?

  • ​Together we'll stop sexual abuse.


Workforce Development | Private training company that helps New Zealanders get the skills they need to work | Hawke's Bay & Auckland

  • Workforce Development is a private training company that helps New Zealanders get the skills they need to work. It’s our aim to guide you on a personalised, supportive journey into the Kiwi workforce and beyond.

  • We offer a range of courses to suit young people, school leavers, people returning to the workforce and those who need to upskill or retrain.

  • No fees for Level 1 & 2. Our courses will help you learn new skills and work towards a career in hospitality.

  • Our short courses provide expert learning for the hospitality industry, giving you the knowledge and support you need to move forward in your career. Includes:

    • hospitality

    • early childhood education

    • youthwork

    • community numeracy & literacy

    • workplace literacy

  • 0800 833 5581 | |


All Right? | Christchurch-based help for mental health support in response to the Canterbury earthquakes

  • All Right? supports people to become more aware of their mental heath and wellbeing, and to take small and regular steps to improve it.

  • All Right? is a Healthy Christchurch initiative led by the Canterbury District Health Board and the Mental Health Foundation of New Zealand. The campaign was launched in February 2013 to support Cantabrians as the region recovers from the earthquakes.

  • All Right? is funded by the Ministry of Health and has also had support from the Ministry of Social Development and many other organisations including the Red Cross, SKIP, the Christchurch City Council and the Waimakariri District Council.

  • All Right? completes regular, indepth research into how Cantabrians are doing. This gives us a wealth of up-to-date knowledge about how people are feeling and the hurdles they are facing.

  • This research informs everything All Right? does – from raising awareness among community groups, organisations and businesses, to creating tools that promote the things we can do to improve our wellbeing.

  • If you're in Canterbury you might have spotted All Right? on billboards, in newspapers, on noticeboards, on buses and bus stops, and on people's chests (badges… not tattoos!). You may have even heard us on the radio and seen us on Facebook.

  • We're always open to new ideas, so if you have any thoughts or suggestions, please don't hesitate to get in touch.

  • | email/contact form

Family Works South Canterbury

Manu Ka Rere | funded support for 13-24 year olds

  • Manu Ka Rere is a free service for young people aged 13-24 who are seeking support for their wellbeing. We offer face to face counselling sessions, group work therapy, education and other activities.​

  • Previously known as Community Youth Mental Health Service (CYMHS), Manu Ka Rere is a collaborative of eight organisations across Canterbury. These include Odyssey House, Stepping Stone Trust, Purapura Whetu, Ashburton Community Alcohol and Drug Service (ACADS), Community Wellbeing North Canterbury Trust, Waipuna, 298 Youth Health and City Mission.​

  • We work closely with Specialist Mental health Services (CHDB) and are also connected with other services.

  • 8:30am-5:00pm Monday-Friday (evenings on appointment)

  • Groups | Monday-Sunday (evenings on appointment)

  • Locations | our offices, home visits, community visits​

  • | | ph 03 281 7616

ReachOut | conflict/anger/violence support | Canterbury

  • ReachOut is a service offered to anyone who wants support to move away from a life of relationship conflict, anger and/or violence.

  • With effective support, people who use violence can build safer and more respectful, fulfilling relationships which are not overshadowed by harmful behaviours.

  • ReachOut is for people who use, or are at risk of using violence and need support to develop healthy relationships.

  • ReachOut is a free service that operates in Christchurch, North Canterbury and Selwyn district areas.

  • Ph 03 378 3847 or 0800 2848 266 | 24/7

Te Puna Oranga | 24/7 crisis response and support for individuals and whanau of rape and sexual violence | Canterbury

  • Ko Nga Whanau, Nga Puna Oranga (Whanau are the spring, of their own well-being)

  • All ages - Tamariki, Rangatahi, Pakeke (wahine/tane), Kaumatua

  • 24 hour phone manaaki, someone to korero with who will whakarongo in a safe and confidential manner, for both wahine and tane

  • Practical tautoko for whanau to understand options and processes following sexual harm

  • Further options of support including ACC counselling

  • Manaaki if you need referring to specialist doctors of sexual abuse, Police and Court

  • Prevention korero, tautoko and information stopping sexual harm before it starts

  • Offer whanau mediation

  • Whanau crisis line 0800 222 042 | |

Te Whare Awhero | Hornby

  • Te Whare Awhero (Hope House) is the Hornby Presbyterian Community Trust and provides community services, engagement and support to bring hope. Our vision is to positively influence and strengthen our community by offering services that embrace families and individuals facing life's changes. We desire to bring a sense of empowerment and tino rangatiratanga (self-determination for both self and community), through building on and maximising the strengths of those we interact with. We endeavour to enrich our community with manaakitanga (mutual and reciprocal hospitality), where people support and encourage one another. 30+ years of service to the Hornby & greater communities.

  • Sliding scale for counselling fees.


The Women's Centre | Christchurch

  • We have been operating since 1986 providing a wealth of information and services to women in a safe, supportive and affirming environment. We work for the well-being of women by assisting, supporting and encouraging them to make informed decisions. The Centre is committed to the Te Tiriti o Waitangi.

  • What is

    • The Centre was initially established as a community link for Women’s Refuge, where women leaving Refuge could obtain ongoing support and resources. Since the mid-nineties, with Refuges starting their own community support, the Centre’s client base has opened up, with a wide range of women now accessing our services. For many women the Centre is a place to gather information, work through difficult issues, be supported, learn, and or rest before going out into the wider world again.

    • We have extensive networking contacts, and if we cannot assist you with any of our specialised services we can provide information/links to appropriate agencies and organisations that can give further assistance.

  • Our Team

    • The Centre is run by women for women. It is staffed by the Manager, Centre Co-ordinator and Counsellor Coordinator. Volunteering for the Centre are:

    • Up to 5 trained Support Workers

    • Up to 17 counsellors - both fully qualified and students on placement ( Gestalt Institute, UC, Vision College, Laidlaw College and Canterbury University)

    • 6 lawyers give their time and skills to the free legal advice service the Centre offers (one of them offers services in Japanese)

    • 2 people catering to our IT needs and a graphic designer who assists with our print and branding needs

    • Up to 10 Board members who govern the Centre and meet at least once a month

  • Our Mission Statement

    • The Women's Centre works with and for the well-being of all women, by assisting, encouraging and supporting them to make informed choices in their lives. The Women's Centre is committed to a future based on Te Tiriti o Waitangi.

  • Our Vision

    • A world in which all women have equal rights and opportunities.

  • Our Objectives

    • To provide a safe, welcoming, women's-only environment.

  • To offer confidential, non-judgemental support, referral and access to resources.

    • To affirm women and support them in making choices in their lives.

    • To maintain and encourage feminist ideals for the Centre.

    • To work towards social change for the benefit of all women.

    • To educate and inform the community about issues affecting women.

  • Free counselling information is at this link.



Chatbus Dunedin

  • Chatbus is a safe place for children to go when they don’t want to talk to anyone else. Do you remember being a child… perhaps the last person on earth you wanted to tell your embarrassing secret to was your teacher, mum or dad!

  • We hear everything from friendship issues, bullying, family bereavement and divorce, to serious cases of neglect or abuse that no-one else even suspected.

  • ph 03 476 3132 | 027 3525 032 | | contact form |

The Kowhai Centre | free counselling support to the community

  • Student counsellors from the Bachelor of Social Services programme offer supportive counselling to members of the public in a training environment under NZAC supervision.

  • Students of the programme are in their second year of training, bringing with them theoretical knowledge, life experience, previous training and diversity. As a client of the Kōwhai Centre, you may be asked by your student counsellor for permission to record a client session. If this happens, you will not be visible on the recording – the camera will be focused on the counsellor.

  • Students are supported by lecturing staff who are also counsellors, to provide free counselling that is professional, supportive and accessible. The Kōwhai Centre is not available to Otago Polytechnic students for counselling.

  • The Kōwhai Centre is open to the public. We accept donations and do not charge for services.

  • Our hours of service are:

      • Wednesday 3pm - 7pm

      • Thursday 11am - 7pm

      • Friday 9am - 3pm

  • More info at this link.

Ōtepoti Collective Against Sexual Abuse (ŌCASA​)​ | Dunedin

  • Ōtepoti Collective Against Sexual Abuse provides free and confidential services to survivors of any gender from the age of 18 and above.

  • We provide services to survivors of both recent and historical sexual violence. We also provide services to friends and whānau of survivors who may also need support.

  • The services we provide are:

  • Counselling

  • Social work

  • Face-to-face support and crisis support sessions during office hours

  • Advocacy

  • Support at the hospital, police station and law courts

  • Education - we provide sexual violence prevention education for young people in secondary schools, aged 14 years and over. This includes the option of scheduled education sessions as requested

  • Consultancy - we also provide workshops to community groups and external organisations regarding preventing and responding to sexual violence

  • Referrals to other agencies.

  • 24/7 emergency response and support with police procedures*

  • 24/7 support for forensic procedures, including support for survivors accessing acute medical care following sexual abuse/assault*

  • *Please note that after hours (24/7) crisis support is initiated through local police and the Sexual Assault Assessment Treatment Service (SAATS) who will contact our service when survivors request support outside of our office hours.

  • Corso Building, Level 1, 111 Moray Place, Dunedin | 03 474 1592

  • Our office is open 9am - 5pm weekdays. Please contact us to arrange an appointment with a social worker, support worker or counsellor, or for more information |


Nga Kete Matauranga Pounamu| Māori service | Dunedin & Invercargill

Mahana is a southern service providing counselling and support to individuals and whānau experiencing mild to moderate addictions and coexisting mental health issues.

  • In addition to counselling, Mahana facilitates a range of cultural wellbeing initiatives, delivered as experiential learning activities that

    • focus on building cultural resilience, connections and inclusion.

  • In addition to mobile service options, we extend services Monday to Friday:

    • Level 4, 333 Princes Street, Dunedin

    • Level 2, 92 Spey Street, Invercargill

    • 8.30am-4.30pm

  • Mahana is a caring, Māori service supported by a Kāhui Kaumatua, ensuring the safe delivery of services to tangata whaiora and whānau impacted by drug and alcohol use.

  • Referrals: email or contact 0800 925 242, or self refer by presenting at one of our offices.

​We offer:

  • One-on-one counselling support

  • Peer support group

  • Cultural wellbeing activities - site/community based

  • Creative arts

  • Wananga-based interventions

  • Pou Whirinaki cultural advisor support

  • Mobile service options

Southland Help

  • Our vision is to contribute to the elimination of rape and sexual abuse against women, children and men in society by offering support advocacy, information and education in the southland region.

  • Services offered include:


12 Steps

  • outlines the 12 step programme for a number of addiction issues.

  • The purpose of is to provide information on the range of 12-step programmes worldwide, especially those in New Zealand.

  • Our commitment is to help you find the connection between a serious problem you are experiencing in your life and a free, simple, and proven solution.

  • Our hope is that you will quickly find freedom from your problems, and happiness in your life.

  • Our vision is a dream.

Addictions Treatment Directory

  • Are you seeking a service to help you or someone else you’re concerned about with a drinking or drug problem?

  • The Treatment Directory is the place to start. You can search for providers of services and support available to people who live in your District Health Board region.

  • The directory provides you with quick access to provider details, including the services they provide and how to contact them.

  • This website contains a regionalised database of all the publicly funded addiction treatment and advice services available anywhere in New Zealand.


  • Not sure which provider you should look for? Just call the Helpline on 0800 787 797 and one of our counsellors will guide you step by step.

Abuse in State Care | Royal Commission

  • We are looking into what happened to children, young people and vulnerable adults in State and faith-based care in Aotearoa New Zealand between the years 1950-99. We may also listen to survivor experiences before and after these dates.

  • The Royal Commission will provide counselling and support for survivors engaging with the Inquiry.

  • We encourage all survivors to talk with our Contact and Support Team about how we can best meet your needs.

  • To apply, check out

Adhikaar Aotearoa | supporting LGBTQIA+ people of colour, particularly south Asians

  • We do heaps of things at Adhikaar Aotearoa, such as preparing reports, delivering community workshops across the country, meeting and offering support to people from all different walks of life, and documenting queer lives through practices of deep and empathetic listening with a profound aspiration to make a difference. Everything that we do is in pursuance of our vision and fall into the following three pillars of engagements - education, support, advocacy


Age Concern

  • New Zealand's leading source of support and information to counter elder abuse and neglect. Use this page to learn more about abuse, neglect, and prevention.

  • We must not turn a blind eye if we suspect an older person is being abused or neglected. Elder abuse is a widespread issue in New Zealand and it is time it stopped.

  • Age Concern's elder abuse and neglect prevention (EANP) teams work closely with older people and their families to resolve issues of abuse and ensure it does not reoccur. Age Concern also works in communities to educate people about the signs and effects of abuse to help prevent it from happening and also how to challenge disrespectful attitudes to older people.

  • If you have concerns or queries about elder abuse or neglect, please contact one of the services below for free and confidential support, advocacy and information.

  • Services include education for people working with and caring for older people, as well as public awareness-raising activities aimed at early identification and prevention of elder abuse or neglect.


AIDS Foundation

We offer free and confidential short-term counselling, helping to equip you to deal with life's challenges.

If you're seeking support in relation to your mental health and wellbeing, we offer free counselling services. Our counsellors use a range of therapeutic approaches to better equip people to deal with life’s challenges.

This service is available to:

  • People living with HIV

  • People affected by HIV (e.g. partners, whānau and friends)

  • Men who have sex with men

What can I talk to counsellors about?

Every person's situation is different. These are some of the types of things our clients work through with us:

  • Managing a new HIV diagnosis

  • Living with HIV (eg: the impact of stigma)

  • Ageing with HIV

  • Supporting a significant other/whānau with HIV

  • Sexual and gender identity

  • Sexual behaviour including sexual dysfunction and sex addiction

  • Anxiety and depression

  • Self-esteem and self-care

  • Relationship issues

  • Grief and loss

  • Substance use and harm minimisation (Please note we are not specialists in substance use and harm minimisation)

Alcohol Drug Helpline

  • DrugHelp's website has been made for people who are concerned about how drugs are affecting their lives – whether it’s because of their own use or because someone close to them has a problem.

  • The stories you will hear are told by people who have used drugs. They are everyday New Zealanders whose drug taking has impacted on their lives.

  • Through the experiences of others, you will find there is hope for change.

  • Phone 0800 787 797 | |

Alcohol Drug Helpline for Māori

  • Nau mai

  • At the Helpline we are committed to providing a culturally affirming service, utilising resources available specifically for Māori, and referring callers to kaupapa Māori treatment services when requested.

  • Phone 0800 787 798 (free from your landline or mobile) or FREE TXT 8681 (we will TXT you back)

  • Ideally kaupapa Māori services are developed, delivered and evaluated by Māori, supported by kaumātua and mandated by manawhenua/iwi kainga. Treatment is provided in a range of settings and in ways that acknowledge and respond to the variety of experiences of contemporary Māori. The Helpline has a comprehensive list of kaupapa Māori services available in Aotearoa.


Alcohol Drug Helpline for Pasifika people

  • Fakalofa lahi atu; Halo olgeta; Malo e lelei; Nisa bula; Aloha; Kia orana; Kam na mauri; Talofa lava; Kaselehlia; Yokwe; Hafadai; Warm Pacific Greetings.

  • Our Pasifika Helpline seeks to provide a holistic, culturally affirming service which meets your physical, spiritual and mental needs and encourages support from family and community.

  • Telephone 0800 787 799 any day, 24 hours a day, or FREE TXT 8681 and we will TXT you back.

  • The Pasifika Helpline has a full list of Pacific and other services throughout New Zealand.


Alcohol Drug Helpline for youth

  • The Youth Helpline has dedicated people experienced in working through issues with young people. They offer free, confidential support and guidance. They are able to talk to you about your own drinking or drug use or about another persons drinking or drug use.

  • Our people can provide you with a few simple steps to help keep yourself and your friends safe while socialising and drinking.

  • We can provide information and advice about a particular drug and the effect it may have if taken.

  • We can provide advice and practical strategies to help you ease up on the amount your drink.

  • Maybe you have a friend or family member drinking or taking drugs and you are concerned for their wellbeing. Talk to us, we can help.

  • Call 0800 787 YTH (0800 787 984) any day, 24 hours a day, or FREE TXT 8681 and a counsellor will TXT you back.

  • You can have a confidential chat with a counsellor when you see the Chat With Counsellor button on this website.

Alcoholics Anonymous

  • Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism.

  • The only requirement for membership is a desire to stop drinking.

  • There are no fees for AA membership.

  • We are self supporting through our own contributions.

  • AA is not allied with any sect, denomination, politics, organization, or institution; does not wish to engage in any controversy, neither endorses nor opposes any causes.

  • Our primary purpose is to stay sober and help other alcoholics to achieve sobriety.

  • AA can help people of any age and background so youth drinking, teen drinking, drinking alone, drinking at home, solo drinking, elderly drinking are all factors that have brought people to AA, and we have members from 16 through to 96.

  • If you find problem drinking, binge drinking, drinking blackouts or other alcohol problems are affecting your life and that of your friends and family, Alcoholics Anonymous may have the solution for you. To find out if we can help try this Are you an alcoholic? quiz or contact AA by attending a meeting or contact us.

Anxiety New Zealand Trust | St Lukes, Auckland & national helpline

Anxiety New Zealand offers specialist treatment, support & education for anxiety, phobias, OCD, depression & related conditions:

  • agoraphobia

  • social phobia

  • generalised anxiety disorder

  • mono or specific phobias

  • panic disorder

  • depression/mood disorer

  • obsessive compulsive disorder (OCD)

  • body dysmorphic disorder (BDD)

  • impulse control disorders

  • post traumatic stress disorder

We have a specialist clinic based in St Lukes, where we work with mild to severe anxiety disorders, depression, alcohol & substance abuse. We treat children, adolescents, adults & provide support for families.

You may qualify for WINZ support/funding if you fit the following criteria:

  • you are a working, low income earner

  • you are on a benefit

  • you are unemployed

  • you are on a pension

  • you are on a government subsidy

  • you are a student

Clinic hours are Tuesday-Saturday, between 9.00am & 8.30pm (depending on the day) | ph 0800 269 4389, 24/7 | | 77 Morningside Drive, St Lukes, Auckland | ph 09 846 9776

Are you ok | family violence help

  • It's not OK is a community-driven behaviour change campaign to reduce family violence in New Zealand. Its goal is to change attitudes and behaviour that tolerate any kind of family violence.

  • The campaign's vision is a community where each person believes there is something they can do to help and is likely to act when they know violence is happening.

  • It was launched in September 2007 with the simple message Family Violence is not OK but It is OK to Ask for Help.

  • In 2010 a new message It is OK to Help was added in response to feedback that people want to help when there is family violence but are not sure what to do.

  • Since the campaign's launch, more New Zealanders are seeking help and more people believe they can help others to change.

  • Community ownership of the campaign has been key to its success. Local projects have been supported and funded by the campaign all over New Zealand, illustrating that communities know best what works in their own place. A range of booklets, posters and other material supports people to run campaigns in their communities, workplaces, sports clubs, schools and places of worship.

  • Media advocacy work has improved the quality and quantity of media reporting of family violence. The campaign has consistently featured in articles and broadcasts which help increase understanding of family violence and provide information for people seeking to get or give help.

  • Research and evaluation helped guide and shape the campaign.

  • The campaign has received national and international recognition.

  • It’s not OK is housed in the Social Campaigns Team at the Ministry of Social Development.

  • Options for help are at

  • | 0800 456 450

Asian Family Services

  • Asian Family Services (AFS) provides free, professional, confidential, nationwide face-to-face or telephone support to Asians living in New Zealand.

  • These services are offered in English, Cantonese, Mandarin, Korean, Vietnamese, Japanese, Thai and Hindi. An interpreter can be arranged for other languages.

  • Based in Auckland, AFS has six full-time staff who speak Chinese, three part-time staff who speak Chinese, one full-time Korean staff, and four part-time staff who speak Japanese, Vietnamese, Thai and Hindi.

  • In Wellington office, AFS has one part-time Chinese & Japanese speaking counsellor, and one Mandarin speaking health promoter.

  • ​All staff are trained counsellors and social workers.

  • ph 0800 862 342 | |

Ask Aunty Dee | online tool for anyone who needs some help working through a problem or problems

  • Aunty Dee is a free online tool for anyone who needs some help working through a problem or problems. It doesn’t matter what the problem is, you can use Aunty Dee to help you work it through.

  • You can use Aunty Dee to work through one problem, or you can ask about many problems and use Aunty Dee over and over again – it’s completely up to you.

  • And you can use Aunty Dee on your mobile phone, tablet, laptop or personal computer. Because it’s a web-based tool, there are no big apps to download that use up your device’s storage space or your precious data.

  • Hi there, we’re Le Va. We’re a non-government organisation and the team behind Aunty Dee.

  • Le Va literally refers to the “space between” – the relational space. In terms of human interaction, va is the space that relates.

  • We see Pasifika wellbeing in a holistic way – taking in to account all dimensions of a person, family or community – physical, mental, social, environmental and spiritual.

  • This is reflected in our diverse portfolio of work across mental health, addiction, disability, suicide prevention, public health, general health, sport, local government and education.

  • We’re also on a mission to help young people flourish in Aotearoa.


Baby or Child Loss | Whetūrangitia

  • Information for family and whānau experiencing the death of a baby or child including miscarriage, stillbirth, fetal abnormality, neonatal death & infant or child death.

  • Includes support, practical information and financial entitlements you may be entitled to.


The story of Whetūrangitia

  • In December 2018 informal conversation over coffee would inadvertently spark a catalyst for change. A baby loss advocate and bereaved parent spoke of the conflicting information that often confronted bereaved parents on social media or was provided to them in the event of their baby dying. The question in turn, was “what can government agencies do to help?” Thereafter, a hui was organised to explore and unpack this question.

  • The first hui had a small group of government agencies and NGOs. During the introductions, many introduced themselves as bereaved parents and that whakawhanaungatanga (connectedness) lifted the conversations. The invested parties explored ways and means by which government agencies and private services could help the whānau, families and parents of children who die at, around or after birth.

  • The shared direction from that small group led to a second hui with more representatives. Their powerful and collective insights helped identify what our next steps should be. We knew we could not resolve all of the issues facing parents, but there was a commitment from several agencies to work together on a small concept that could make a big difference.

  • That small concept is now this site. A site to support those acting on behalf of parents to support them in their grief. It began with a simple question, and a commitment to listening to those directly affected, to honouring their experience and empowering them as parents and whānau. We’re committed to continue strengthening Whetūrangitia with up-to-date and truthful information. We hope you find some clarity and answers in the information.

Meaning of Whetūrangitia

  • In traditional whaikōrero (oratory speeches) Māori refer to the passing of a person as a ‘star’ that returns to the sky to join the multitude of ancestors. Whetūrangitia means “stars that adorn the sky”. The whakataukī (proverb), “Kua whetūrangitia koe”, in this context means, “Return, take your place amongst the stars along with your ancestors that adorn the sky”.

Baby Loss NZ

  • Baby Loss NZ are a registered charity (CC32638) set up to support parents and their families who have experienced the death of a baby during pregnancy, at birth or in infancy. We also support parents facing the difficult decision following a poor prognosis. Our main branch is located in Papakura, Manukau with branches in Hauraki/Piako and Christchurch.

  • Baby Loss NZ supports hospitals, educating staff on the experience of baby loss and providing support items for them to give to parents. Our main service is the Active Parenting & Memory Making Service including our Care Bags (see Every Moment Counts).

  • Baby Loss NZ was set up in April 2008 after the need for a support group in the Manukau region was identified. As and when needed, we hold monthly support group meetings where parents can come together in a friendly, non judgmental space to share, listen, and acknowledge others who may have been through a similar experience to their own. Coffee mornings, practical workshops, training and education for health professionals and baby loss awareness events are also held.

  • Urgent support needed, ph 0800 726 374 | | find them on Facebook

Baby Loss | Sands NZ

  • Sands New Zealand is a network of parent-run, non-profit groups supporting families who have experienced the death of a baby. We have over 25 groups/contact people around the country.

  • All of the people involved in Sands give their time and energy voluntarily - we are not a government funded organisation. We do not have any paid staff. Most of our members/supporters are also bereaved parents.

  • We offer empathy and understanding. We are not counsellors and do not give professional advice but we do offer an opportunity and environment to share experiences, to talk and to listen. We promote awareness, understanding and support for those dealing with the death of a baby in pregnancy, birth or as a newborn, and due to medical termination or other forms of reproductive loss. We are registered with the Charities Commission.

  • If you have found our website because your baby has recently died, we extend our heartfelt sympathies to you. Many of our Sands members can relate to the feelings you are experiencing right now and we sincerely hope that the information on these pages may be of some help to you over the following hours, days, months or years.

  • Sands offer Support Packs | Certificate of Life | Moses Baskets | Inkless print kits | Phone contact | Meetings | Library Books | Newsletters | Counselling.

  • |

BAIS (Beneficiaries Advocacy & Information Service)

  • BAIS was established in 1990 by a group of women on the Domestic Purposes Benefit [DPB] who saw a need for a non profit community agency to support those on benefits and/or low incomes.

  • The aim was to facilitate the community’s ability to access information and support when dealing with Work & Income NZ (WINZ) and the Inland Revenue Department.

  • Our Kaupapa/Vision is: to be a voice for those who need Beneficiary Advocacy support. We work to ensure that people are well informed of their rights to benefit entitlements and are enabled to access appropriate expert advice and support resources from within their community. A key premise of our agency’s advocacy service is to ensure social inclusion for all irrespective of socio-economic status.

  • Our Mission is to: provide a free accessible service which ensures quality expert support, information and independent advocacy for beneficiaries & low income people, and their families, We provide support to people from the North Shore, Rodney/Hibiscus Coast districts and can answer enquiries from people in the wider Auckland area.

  • | 09 444 9543 |


  • Barnardos New Zealand provides child and family services in communities around the country.

  • Our services vary from area to area, so to see what's available near you use the search form here.

  • | ph 0800 barnardos

Beating the Blues | online CBT programme available through your GP

  • Beating the Blues® is the most widely used and evidence-based online CBT programme for the treatment of depression.

  • Beating the Blues® has been proven to help people suffering with mild and moderate depression to get better and stay better and is based on Cognitive Behavioural Therapy (CBT).

  • It is a way of helping people to learn to cope with anxiety and depression and has been recommended for use in the NHS by the National Institute for Health and Clinical Excellence (NICE).

  • Beating the Blues brings all the benefits of CBT directly to your patients by the use of computer and multi-media technology which means that you can access the treatment when and where you want.

  • Independent research has shown that CCBT works for many people with depression and anxiety by teaching practical, lifelong skills to help them feel better and stay better.

  • This program was jointly designed and developed by Dr Judy Proudfoot and her team at the Institute of Psychiatry, Kings College, London and Ultrasis plc.

  • |

BrainBuddy | rewire your brain from porn & masturbation addiction

  • Brainbuddy aims to help people addicted to porn and masturbation, so they can quit porn and rewire their brain.

  • Google Play Store | Apple Store

Bullying help

  • The Peace Foundation (Foundation for Peace Studies Aotearoa/New Zealand) offers innovative and quality programmes, services and resources that are used in many schools, homes and communities - both in New Zealand and overseas. It helps to establish and maintain peaceful and non-violent relationships by teaching skills that encourage better communication, co-operation and non-violent conflict resolution.

  • The Peace Foundation draws on the knowledge, skills and energy of a team of highly qualified and experienced individuals who are committed to meeting the aims of the organisation - a number of whom are acknowledged both nationally and internationally for the role they have played and are playing in creating a more peaceful world. The Peace Foundation is a not-for-profit organisation and relies on public support for its work. It has been a membership organisation since it was established in 1975.


Business/mental health resources for workplaces, including self employed

CalmKeeper app | managing panic attacks

  • Panic attacks are common and can happen anywhere - in a meeting, at the supermarket, at a party, alone at home at night or in a crowd. But there's a lack of understanding about how to cope and gain relief from what can be terrifying symptoms.

  • Panic attacks can be treated and your mind can be put to rest with the right tools. CalmKeeper is a way of putting those tools in your hands.

  • CalmKeeper provides immediate access to tools that will help you cope in a panic attack. It also helps you learn about panic. Understanding how panic works is the first step to overcoming it.

  • We know that people who get panic attacks gain confidence with incremental improvements in managing their situation. Because CalmKeeper is discreet, private

  • and can go everywhere, we think people

  • will feel comfort knowing that help is in their pocket or purse.

  • Designed by clinical psychologists, CalmKeeper is designed to work on its own, or in conjunction with therapy.


Care NZ Manaaki Aotearoa | alcohol & drug harm support

  • Welcome to CareNZ Manaaki Aotearoa. We are committed to helping people to live a life free from the harms of alcohol or other drugs.

  • We are available for everyone who is concerned about their own or a loved one’s use of alcohol and drugs. Don’t be afraid to ask for help – it can make all the difference, for yourself and the people around you.

  • take the alcohol test | take the drug test | self refer for help |

Cancer Society

  • The Cancer Society organisation was formed in 1929 when the New Zealand Branch of the British Empire Cancer Campaign opened in Wellington with the ‘conquest of cancer' as its mission. The plan was to have the headquarters in Wellington and establish regional divisions, where practicable and desirable, to carry out the aims of the Society to:

    • provide consultation clinics for the diagnosis and treatment of cancer

    • begin and maintain research into the causes of cancer in New Zealand

  • By 1963 there were six regional divisions and the name of the society was changed to ‘Cancer Society of New Zealand Incorporated'. The objective of the organisation became ‘to minimise the impact of cancer'.

  • In 1977 the National Council appointed a part time administrator, followed by the appointment of Mr Terry A Ward, as Executive Director. An office was established in Wellington in 1981. National Education programmes, mainly in the SunSmart area, commenced in 1980 with a ‘smart cookies don't burn campaign'.

  • The first fundraising campaign ‘Cancer Alert' was held in 1981 and raised $2.5 Million for general and research purposes.

  • In 1996 national office came into being as we know it today, funded by levies from the six divisions. The Cancer Society of New Zealand is currently the leading non-government organisation dedicated to reducing the incidence and impact of cancer and ensuring cancer care for everyone in New Zealand. It is an independent charity.

  • The Society continues to have a National Office in Wellington, six autonomous regional divisions, and centres within the divisions. The focus is on locally-funded provision of support services, health promotion and information appropriate to the people in each area. The Society is a pro-active advocate for cancer patients in New Zealand, providing a voice on all kinds of issues including, screening, detection and treatment.

We provide:

Support services

A range of support services for people with cancer and their families/whānau and caregivers.

Advice on healthy living

A range of programmes and activities aimed at reducing the incidence of cancer by advocating for public health policy, creating supportive environments, strengthening community action, developing personal skills and reorienting health services.

Information services

A range of booklets, leaflets, tapes, information sheets, videos, DVDs and books, in addition to an on-line directory of cancer information providers and their resources is available.

Research funding

The society provides financial support for scientific and social and behavioural research into the prevention, causes and treatment of cancer.


Donations, bequests, and fund raising events such as Daffodil Day and Relay For Life, provide funding for the work we do.


The invaluable time and support given by our volunteers enables the society to provide its wide range of services and activities.

CanTeen | cancer support for young people

  • Around 4,200 rangatahi/young people across Aotearoa are impacted by cancer each year, whether it’s their own diagnosis, or that of an immediate family member. CanTeen’s mission is to make sure they don’t have to face cancer alone.

  • We’re here to help if you’re 13-24 and dealing with:

    • Your own cancer

  • Your parent or sibling’s cancer

  • The death of a parent or sibling

  • At CanTeen, there’s no one size fits all. We provide a wide range of support services so you can choose what’s right for you. Everything we offer is free of charge. If you know a young person in need of support, you can refer them to CanTeen using our online form.

  • | | 0800 CanTeen

Carers New Zealand

  • The Government can provide practical help for people caring for family or friends who are older or have ill health, a disability or a mental health, alcohol or other drug issue.

  • Established in the early 1990s by and for family carers, Carers NZ acts as the national peak body providing information, advice, learning and support for carers in our network.

  • Today Carers NZ is a national not for profit supporting a network of approximately 50,000 individual carers and supporting organisations. We do not charge a membership fee and fundraise to share our support resources freely with family carers.

  • The primary role of Carers NZ is to ensure awareness about carers, their role, and their needs within New Zealand and internationally. We participate in government reference and working groups, and promote the interests of family carers to decision-makers in health, education, employment, social services, housing, transport, and other important areas.

  • Check out

Careers New Zealand | improving career outcomes

Cerebral Palsy Society| getUpAgain funded counselling for members & parents

Suzi is registered to accept payments as per the criteria below.


There are times in all our lives where things can get us down, but we all deserve support to get up again. The Society conducted a survey of its members, and identified there was a need for people to access counsellors. Your getUpAgain vouchers can be used to subsidise the cost of counselling.

What Do You Get?

  • The Cerebral Palsy Society Executive Board has approved $300 per financial member from 1st July 2021 to 31st October 2021 for the GetOutThere, GetPhysical, GetThis&That and GetUpAgain Programmes. You will need to apply to receive this funding. Please click here to read more about our new eCard system.

Choosing a Counsellor

Eligibility, Criteria and Terms

The criteria for applying for the getUpAgain programme is as follows:

  • You must have Cerebral Palsy or your child must have Cerebral Palsy (The Society may request proof that you have had a clinical diagnosis of Cerebral Palsy).

  • You or your child must be a current financial member of the Cerebral Palsy Society of NZ Inc. Please click here to become a member or click here to log into the dashboard and click payment to see if your membership renewal payment is due.

  • Your new CP Society membership card has been activated.

  • You have not already received a $300.00 top-up for your membership card between July 1st and October 31st 2021.

By applying for the getUpAgain programme, you are agreeing to:

  • Not let others use the services that you have paid for with your membership card.

  • Accept that, where a supplier has been paid for future service(s), that you authorise the CP Society to check with the supplier regarding utilisation by you of that service.

  • Accept that, the security of your membership card is your responsibility.

How to Apply

You can apply for the getThis&That programme in a number of different ways.

Changing Minds | Whakatau Mai | The Wellbeing Sessions

  • Whakatau Mai I The Wellbeing Sessions, by Changing Minds offer a wide range of free and online wellbeing sessions in real-time, helping to safely support your wellbeing from the comfort of your own space.

  • These holistic sessions include topics such as yoga and fitness, art and poetry, journaling and meditation to mindfulness and various support groups, including one for LGBTQIA+. There are currently up to 17 sessions available per week.

  • Do you know what sessions you’d like to register for? Click here to be taken to our Sessions Calendar.


Child Abuse Prevention Parent Helpline

  • Child Abuse in New Zealand is a hidden reality which crosses all social, economic, cultural and geographical spheres, simply ignoring the problem will not make it go away.

  • Instead support and help for parents and families experiencing difficulties is required if we are to stem the flow of child abuse in New Zealand.

  • Parenting is one of the most difficult tasks you are ever likely to be asked to do. While most parents do the best they can we all struggle at times. After all, parenting is a learnt, not instinctive skill.

  • The Child Abuse Prevention Parent Helpline has been established to provide support and advice to parents and families in need.

  • ph 0800 568 856 |

Citizen's Advice Bureau

Many of the Citizen's Advice Bureaus around Auckland offer free counselling through student counsellors.

Please get in touch with the CAB to inquire:

  • CAB Mt Roskill

  • CAB Eden-Albert

  • CAB Onehunga

  • CAB New Lynn

  • CAB Massey and

  • CAB Glen Eden.

Clearhead App & Website | mental health resources & wellbeing assistant

  • "Clearhead" is your private wellbeing assistant who will help you with learning about your mental health. Available for free, 24 hours a day, 7 days a week. Receive regular support and advice from your mobile phone or computer wherever you are, whenever you need it.

  • We provide you with specific and helpful resources for a range of situations we can all find ourselves in. We offer links to relevant websites, information sheets, books, videos and local support services to help with a wide range of mental health situations. Whatever you need help with, you will find something of value within our app and website.


Community Alcohol & Drug Services (CADS)

  • CADS Auckland is here to help. CADS is a free service.

  • With our support you can develop a plan.

  • This plan may include attending a group, counselling, reading some information or accessing one of our specialist services.

  • In short, we can help you make the changes you want to make.

  • | ph 09 845 1818

Cult/Spiritual Community support | for individuals who have been disadvantaged by cults or spiritual communities

  • The New Zealand Communities Growth Trust was established by High Court Order in March 2000. It is a reformation of the former Centrepoint Community Growth Trust, which established and operated an intentional community in Albany from the late 1970s to the 1990s.

  • The High Court appointed Public Trust as Trustee and provided for charitable grants to be made under four categories of:

  • therapeutic and counselling

  • education

  • public benefit (including the support and establishment of communities)

  • relief of poverty.

  • The Trust is established for charitable purposes exclusively within New Zealand. The Trust supports individuals disadvantaged by cults or spiritual communities in particular past residents of Centrepoint and their children and organisations that provide services that meet the purposes of the Trust.

  • For more information about accessing funding, click here.

  • A printable information sheet is available at this link.

Depression Hotline/Website

  • Most people feel miserable now and then, often when something upsetting or stressful is happening such as a relationship break-up, or losing a job. Feeling down in response to difficult situations is pretty normal, and usually the feelings fade over time and you get on with life. But when the feelings of unhappiness are intense and persistent - and they don’t go away even when things improve - this could be depression. The medical term for this is ‘major depressive disorder’.

  • Exercises, stories, videos and many other useful tools.

  • ph 0800 111 757 | | 24 hours

Diversity Counselling | funded in person & online counselling for ethnic communities in 2022

  • Diversity Counselling New Zealand (DCNZ) is offering funded (free) face to face culturally responsive counselling services for migrants and former refugees from Asian, Middle Eastern, Latin American, African and Continental European backgrounds (all age groups, all genders). Services are provided by ethnic, registered professional counsellors and clinical psychologists in the following languages:

      • Amharic

      • Arabic

      • Bemba

      • Bengali

      • English

      • French

      • German

      • Hindi

      • Japanese

      • Korean

      • Mandarin

      • Nyanja

      • Punjabi

      • Sinhalese

      • Somali

      • Spanish

      • Tamil

      • Telugu

  • For other languages, we use professional interpreters.

  • Please call us on 0800 143 269 or text us on 021- 0262 -5587 between 9am-5pm, Monday -Friday to access our service, or email We will respond within 24 hours. We are able to offer online services through Skype, Zoom, phone calls etc.

  • Visit our website for further information:

Drug Use Support & Guidance | The Level

  • The Level is a straight up guide for people who use drugs.

  • He aratohu tōtika The Level mā te hunga whakamahi whakapōauau.

  • The Level is run by the NZ Drug Foundation and is a space for people who use alcohol and other drugs, their friends and their whānau.

  • We help New Zealanders learn, think and talk about their use of alcohol and other drugs and offer practical ways to begin to make changes. Our aim is to provide a supportive place, free of judgement. Our information is researched and reviewed by experts in the field and people who use drugs.

  • Here at The Level, we understand that alcohol and other drugs, both legal and illegal, can be a part of life. We’re focused on providing accurate information so you can make your own choices.

  • We are here for real people, in real life, whatever level you are at.


Earthquake Support Line

  • In response to the recent earthquakes and aftershocks, a 24/7 Earthquake Support Line is being run by the National Telehealth Service.

  • If you need support or are concerned about how the situation is affecting you or your whānau, you can call for support and advice.

  • You can call anytime of day, seven days a week.

  • The Earthquake Support Line is staffed with qualified mental health experts from Homecare Medical who have direct access to Healthline nurses and other 24/7 national telehealth services.

  • Call 24/7 | 0800 777 846

Elder Abuse Helpline

Emerge Aotearoa

  • Emerge Aotearoa provides a wide range of community-based mental health, addiction, disability support and social housing services nationwide. We believe that everyone is capable of living full and rich lives in their communities of choice. In every aspect of our work we are committed to helping our service users be the best they can be.

  • Emerge Aotearoa was formed on 1 July 2015 from the merger of Recovery Solutions Group and Richmond New Zealand. Taking the best of our historical practices we have created an organisation led by the needs of people who use our services - tangata whaiora - and their families/whanau and communities. We know that listening to and acting on the advice provided by people with lived experience helps us deliver services that are real and relevant. We are committed to understanding the needs of Māori, our Treaty partners as well as Pasifika people and new settlers.

  • Services available include:

    • Accommodation & housing

    • Alcohol & other drug services

    • Child, youth & whānau residential service & community support services

    • Mobile community support services

    • Culturally specific services

    • Day programmes

    • Deaf mental health services

    • Employment support

    • Flexible disability support service

    • Whānau & family support

    • Intellectual disability support services

    • Peer support services

    • Primary care services

    • Residential rehabilitation

    • Respire care

    • Social housing

    • Multi systemic therapy

  • Click here for locations throughout New Zealand.

    • some of which are fully funded; others are partially funded.


Employee Assistance Programme (EAP) Counselling

  • Your employer may fund up to three free counselling services through an Employee Assistance Programme (EAP). Check with your manager or HR department. I'm registered to provide EAP counselling through Benestar, Instep, OCP, Raise (EAPworks) and Vitae.

  • If your employer doesn't have an EAP plan, I am happy to invoice them directly if they wish to cover the cost of counselling for you.

Employment /Workplace Issues | phone-based early resolution service

Ever Yellow | app for feeling better

  • Feel better just by listening.

  • EverYellow is the fastest and easiest way to work on your mental fitness.

  • EverYellow is a unique tool that helps you create positive shifts in your mindset simply by listening. Listen to beautiful audio experiences that combine spoken guidance with music and sounds that re-wires your brain to become mentally fitter and stronger.

  • Our narrators are all people who have experienced struggles with mental health and are now helping people just like you.

  • Everyone is unique. That’s why we give you the content that’s right for you. We’ve recorded thousands of messages for all kinds of situations.

  • By ‘checking-in’ regularly, you can be assured of always having the right content for your unique situation.


Family Court-funded mediation for separating parents

  • Until 31 March 2014, the Family Court funded first six, then three free (fully funded) counselling sessions for couples:

    • who wished to resolve issues in their relationship;

    • needed help with separation;

    • needed help making arrangements for the care of their children; and

    • parents and guardians of children needing help to reach agreement on issues concerning the child.

  • This service was available for couples who are married, in a civil union or in a de facto relationship (heterosexual or same-sex).

  • It was replaced in April 2014 by a paid service for separated couples working on parenting arrangements only called the Family Dispute Resolution Mediation Service.

Family Violence Information Line

  • Information and support for anyone who is worried about themselves or someone else in relation to family violence. They can also connect you with other support services if you need them.

  • It's not OK is a community-driven behaviour change campaign to reduce family violence in New Zealand. Its goal is to change attitudes and behaviour that tolerate any kind of family violence.

  • The campaign's vision is a community where each person believes there is something they can do to help and is likely to act when they know violence is happening.

  • It was launched in September 2007 with the simple message Family Violence is not OK but It is OK to Ask for Help.

  • In 2010 a new message It is OK to Help was added in response to feedback that people want to help when there is family violence but are not sure what to do.

  • Since the campaign's launch, more New Zealanders are seeking help and more people believe they can help others to change.

  • Community ownership of the campaign has been key to its success. Local projects have been supported and funded by the campaign all over New Zealand, illustrating that communities know best what works in their own place. A range of booklets, posters and other material supports people to run campaigns in their communities, workplaces, sports clubs, schools and places of worship.

  • Media advocacy work has improved the quality and quantity of media reporting of family violence. The campaign has consistently featured in articles and broadcasts which help increase understanding of family violence and provide information for people seeking to get or give help.

  • Research and evaluation helped guide and shape the campaign.

  • The campaign has received national and international recognition.

  • It’s not OK is housed in the Social Campaigns Team at the Ministry of Social Development.

  • ph 0800 456 450 | 9am-11pm, 7 days a week |

Feel | app shows you how to safely share, gain understanding & more

  • The FEEL app shows you how to safely share your feelings, bring about balance, understand yourself, and helps you create a community of people you care about and trust.

  • In this day and age communities that care for each other are more important than ever before.

  • Feel is a Humanitarian Social Network it measures a person’s emotional wellbeing in the present moment and over time and creates awareness for not only yourself but your trusted community of close friends and family.

  • Feel will help you understand your feelings, your emotions while creating awareness with the people you trust.

  • As you use Feel you’ll begin to notice patterns of behavior. Feel will help you assess your life as it is now and help you recognise continued patterns of behaviour, patterns that you can improve, to bring about change and bring about balance.

  • Create your community of people anywhere in the world, share how you feel and be there for one another when needed most.

  • Feel enables and empowers a responsive support network in a way that was never possible before.


Fortify | help you quit porn for good

  • This app is designed to equip individuals struggling with compulsive porn use – young and old – with tools, education and a community to assist them.

  • Google Play | Apple Store

Gambling Services - Ministry of Health list

  • A list of gambling services on the Ministry of Health website are listed here.

  • It includes:

    • Gambling Helpline

    • Gambling Debt Helpline

    • Specific gambling helplines for Maori, Pasifika & Asian clients

    • Salvation Army

    • Problem Gambling Foundation of New Zealand

Gambling Helpline

Who we are

  • National freephone service offering ongoing motivational support, referrals and information for gambling problems.

  • Gambling Helpline is a 24 hour free-phone service that you can call to receive immediate support, as well as referral and information services for gambling problems. Our services are provided to people:

    1. Who are, or have been gambling

    2. Family and friends concerned about someone else's gambling, and

    3. The general public interested in the impact gambling has in New Zealand.

  • As the helpline for the Government’s Choice Not Chance campaign, we are the first point of contact for many people wanting to talk about gambling problems or to receive ongoing support.

How we work with you

  • Our services are provided on a free basis throughout New Zealand by telephone counsellors who have specialist gambling problem training and experience.

  • When you call us we will:

    1. Listen to you

    2. Examine the problems or issues with you

    3. Explore possible ways to address these issues

    4. Assist you by working with you to determine your next steps

    5. Give you choices around what you want to do next, such as face to face counselling, strategies that may assist you, self-help resources to work with, and information for you. We also offer self-help options on this website.

    6. Offer continued future support.

  • Phone 0800 654 655 | text 8006 |

  • Māori Gambling Helpline | 0800 654 656

  • Vai Lelei Pasifika Gambling Helpline | 0800 654 657

  • Youth Gambling Helpline "In Ya Face" | 0800 654 659

  • Gambling Debt Helpline | 0800 654 658


  • This is our information site for New Zealand's gay organisations and gay-friendly services. We also include articles of particular interest to people newly exploring their sexuality.

  • Since Gay Line Wellington started in the year 2000, we have been providing information about being gay in Wellington that includes listings of gay and gay friendly organisations in Wellington and the surrounding provinces of New Zealand, what's on specially for GLBTI people in and around Wellington and articles of special interest to GLBTI people generally. We have also been working closely with the Rule Foundation to provide financial support for some Wellington LGBTI organisations.


Gender Minorities Aotearoa

  • Gender Minorities Aotearoa is a nationwide transgender organisation in Aotearoa New Zealand. It is run by and for transgender people; including binary and non-binary, intersex, and irawhiti takatāpui.

  • GMA offers information, advocacy, and wrap around support for transgender people of all ages, ethnicities, and backgrounds.

  • The vision of Gender Minorities Aotearoa is for all transgender people to be empowered by a full range of choices across all aspects of their lives, and to be able to participate fully in society.

  • We operate within the kaupapa Māori public health framework Te Pae Māhutonga, and The Ottawa Charter (1986). Our focus is peer led health and well-being. We aim to facilitate health and well-being for transgender populations, as defined by The World Health Organisation – complete physical, mental, emotional, spiritual, and social well-being.


Getting through together

GrandFriends | connecting seniors with people who need them

  • GrandFriends busts isolation and loneliness! We are the bridge that brings kiwis together from across the generations. By connecting families with GrandFriends, we provide a long lasting “people” solution to loneliness.

  • Using our years of experience we match like-minded GrandFriends, extending their support networks, so they can enjoy the special moments, share the load - all the while combating loneliness. Become a GrandFriend today, and make New Zealand a more connected and caring nation.

  • You've all heard the old line: "It takes a village to raise a child." It's as true now as it ever was, but society is so different these days, isn't it? Hardly anyone lives in a "village" any more, and our human ties don't work the way they did hundreds of years ago.

  • Whether your age group is in the grandparent, parent, single or child category, we may be able to help, so please take a look around our website.

  • | |


  • A mutual help mental health movement that provides support to people with mental health problems. Friendship is the special key to mental health. Groups meet weekly and are open to all. Provides friendly help for people suffering from anxiety, distress, depression or any sort of emotional problems.

  • GROW is a non profit organisation which runs mental health programs with grant contribution support.

  • GROW does not charge any fees and relies on grants and private donations.

  • National Office phone 09 846 6869